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Windows 10 Creators Update- Webcam, Encoder Issues
Hi guys,
I'm having a really strange issue and I can't find any help for it on the net so I was hoping someone here might be familiar with this.
None of my webcams will load in ANY app except for the Logitech Webcam Software app, which works totally fine. I know my camera's not broken - I only just bought a new one. To make sure it wasn't the camera itself I also tried the built-in camera that came with the laptop and that won't work either. The native Windows Camera app gives me the error code 0xA00F4271(0x80070005), SM Broadcaster just says "No video data received from device". I tried FMLE as well which only shows me a black screen although the microphone seems to be picking up audio. I have uninstalled and reinstalled the Logitech drivers but it didn't make any difference.
Would anybody be able to advise me on this? I don't know what to do at this point except to reset my computer which I'd rather avoid.
Thanks, and a very merry Walpurghis' Night to you all :)
SV
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
I had the same happening to me yesterday and was going crazy. Had my laptop redone and starting from scratch and nothing. Then, by a sudden fall of luck i decided to email JCI on adultwork and they told me that this is happening due to an update on windows and only flash is working for now. They are trying to find a solution quick. In the mean while, i cant split cam because neither of the splitters (softwares) will work. So i emailed manycam, websliptcam and all the others and making sure they know that this is the problem and they need to find a solution as well.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
Thanks Sylvy! Are you running Windows 10 as well? I won't bother resetting my computer today if that didn't work for you. If this is the case then it's the SECOND time a windows update has broken the webcam features. JCI isn't working for me either. Skype works though
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
I'm not sure if this is the same thing you're talking about but yesterday I tried to work on SM and AW and it was just a black screen. The blue light on my camera came on but wouldn't show anything. I tried to different cams. Then I went on an older computer and it worked.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
thats exactly what it does, the cam light works, but the screen on softwares are black! yes, im using windows 10 as well. We need to wait for a solution, in the mean time, i would tell you to also email your splitters support and ask for a fix.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
Well I just went to log on AW with my older computer which seemed to be working and it's a black screen now too. I have no idea what to do. I can't work on any site now.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
Yeah, i know. If u work on sites with flash, then u dont have a problem as the splitters work fine with it, only softwares are not working.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
Quote:
Originally Posted by
SylvySinclair
Yeah, i know. If u work on sites with flash, then u dont have a problem as the splitters work fine with it, only softwares are not working.
Do you know which sites work with flash? I'm so computer illiterate, I don't even know what flash is and how it's different from anything else.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
So is verysoft not working or do you mean justcamit itself?? Not worked last couple of days so haven't tried it yet. I have 2 logitech cams :/
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
I'm not using VerySoft, I'm just trying to use the SM Broadcaster, JCI, and FMLE.
If you go on Streamate and choose anything else besides FMLE or SMB in the dropdown menu you can stream directly through your browser - that works. But obviously it damages your placement so it's not ideal.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
Quote:
Originally Posted by
sovereignv
I'm not using VerySoft, I'm just trying to use the SM Broadcaster, JCI, and FMLE.
If you go on Streamate and choose anything else besides FMLE or SMB in the dropdown menu you can stream directly through your browser - that works. But obviously it damages your placement so it's not ideal.
Yeh, that's what I'm worried about. I'd probably end up on page 10 and when this is finally fixed, it would take awhile to build placement back. This is awful. I wonder how long it'll take to be fixed.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
Right? Last time I had an issue with Windows Update that messed with my webcam (just the Logitech software though) it took months for it to get sorted.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
Quote:
Originally Posted by
sovereignv
Right? Last time I had an issue with Windows Update that messed with my webcam (just the Logitech software though) it took months for it to get sorted.
Was that when windows 10 was first brought out? I remember hearing about an issue then.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
I had this issue starting Friday night. It's not a Windows 10 issue because I was on Windows 7 when it happened to me.
For me my cam was working everywhere except for in SMBroadcast. It was working in Skype and in the Logitech software. When I would try to load it in SMBroadcast it would turn the light on for my camera, then within a few seconds give me a popup that said it was unable to receive video. I tried everything and spent HOURS troubleshooting it with a techie friend and they had no idea what could be causing it either.
I ended up downloading Windows 10, then wiping my laptop of everything and doing a clean install of Windows 10 over again.
That fixed it for me but it's obviously not an ideal solution.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
I decided to use my older computer as a guinea pig and restore to factory settings to see if it would work. The wipe out only got to 10% then said it was done and couldn't remove all my files. Then it put me back to Windows 10. All of my files seem to be removed and I downloaded JCI. It is working. I have no idea if SMBroadcast could work because this computer isn't strong enough to run it. I just have my fingers crossed that JCI will keep working.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
I'm having the same issue. VerySoft won't pick up any camera (c920 or the built in cam). Neither will SplitCam, which was my backup. It's still working fine on an older laptop that did not get the Windows 10 Creators update. The SMBroadcaster is also doing just fine on that computer.
I have tried everything to fix my main computer. I even tried to uninstall the update, which it didn't seem to let me do. Now I'm doing a factory reset on the computer, which is such a pain in the ass. I'm so upset. At least it's not just me.
If anyone finds a splitter that is currently functional, please let us know! I'll let you all know soon if the factory reset works for me. It's a horrible process, so I really hope I didn't do it for nothing...
ETA: I sent emails to VerySoft and Splitcam to advise them of the issue. Surely I'm not the first person to do so. I hope everyone else who is having this issue contacts them as well, so they understand the urgency of the issue.
ETA2: Disregard Miracle! The restart worked. Here's how I did it (and be advised, this is going to be a pain in the ass, and you need to backup and reinstall EVERYTHING):
Settings > Updates & Security > Recovery > At the bottom, there is a link that says "Learn how to start fresh with a clean installation of Windows" If you click it, you'll get a window that opens in your internet browser. It warns you that this tools is only applicable to the Windows 10 Anniversary Update, and if you have the Windows 10 Creators Update, you should use some other function. Scroll down and click the "Download tool now" button. Follow all the directions to wipe your system. I personally got rid of everything, since I keep pretty much all my documents and so forth in various online accounts.
ETA3: JUST KIDDING! Now VS works, but nothing else seems to get the pic from VS. Fuck me...
ETA4: And after restarting my computer to install some of this crap, suddenly VS is back to the black screen. FUUUUUUCK!
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
Ok, so my trouble started on my I3 that has windows 7, first many cam wouldnt work at all, would give me the red tray and a grey screnn which i posted on another thread that i started before i knew everyone was having the same problems. Then i tried manycam on my I5 and it worked fine, so i thought the problem was on my I3, then today the problem started on webcamsplitter on my I5 and none of the splitters would work, but also i was always checking my image on jci, coz i never thought all softwares would have the same problem, and it wouldnt show my image at all, so i decided to try on camcontacts which is flash and it worked, then i emailed jci support and they told me the problem was with one windows update. So they told me to use the light version. Hope this helps.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
I don't use a splitter, but I've also been experiencing the issue with FMLE. My laptop is on win8.1, not 10. I hope we find a fix soon, I prefer using FMLE because it's what I'm familiar with, although OBS is pretty cool so far.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
OP I had this issue this am, thought it was just me. I have 3 cams, 2 webcam programs, got he same error. Lights cam one, black screen as well.
Ran CC Cleaner, rebooted and back to normal
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
The only program that doesn't get a black screen from my webcam now is Skype. Of course, Microsoft owns Skype, so they have an interest in ensuring that works. I have literally tried everything I can possible think to do, and consulted the internet. It just won't work, and resetting the entire computer is a project that takes, like hours and hours to set everything back up the way I had it. I'm really upset.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
On one lap i had to reset to factory program and on the other i restored to one day before the update was sent. the I3, gave me a lot of head ache, i used avast to clean, malware software, tried to restore from a previous day, nothing worked. nada!!!! The I5 instead, worked with out of the blue, not sure why.
So might be a temporary thing or not, i really dont know, but it also pissed me of. now i tried to use JCI again and nothing, the black screen is still there but i was able to split cam with webcamsplitter on the I5 between aw and skype and on the I3 with 2 cams on cc. Also, same shit happened to me, all softwares got black screen but not skype, skype was the only one working but it took several minutes for skype to run my built in cam on the I5. Since i dont use external cams, I dont know how to make them work, I only use built in cams.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
If you are experiencing this issue, you can click this link to open up the Microsoft "Feedback Hub": https://aka.ms/y4b0to You can leave your feedback and upvote any other comments that are having the same problem. Apparently this update is riddled with problems, and Microsoft is begging people not to download it until they work some of this shit out. (Which begs the question of why they forced it upon me without giving me a choice. I generally always say no to major updates until people on SW give it a vote of confidence.)
ETA: I realize that link looks sketchy as fuck. You can also google Microsoft Feedback Hub or type it into Cortana.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
Thanks for your responses, everyone, really helpful and a BIG RELIEF to know I'm not the only one experiencing this. Hopefully they'll fix this shit SHORTLY. I'm going to try camming straight from the streaming page in the meantime, hopefully it won't be too bad.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
I experienced the same issue with windows 7 trying to connect to SMBroacaster (FMLE as well) black screen.
I solved the problem formating and reinstalling windows + cutting my antivirus (if I install any antivirus and let it active problem starts again...)
Hope it can help some of you ladies.
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Re: TECH ISSUE - "no video data recieved", no webcams work outside of Logitech Softwa
I am having the same issue as well. It started for me on Saturday morning. I got the error message on SMB "Caputre Device Error. Unable to start your camera...etc."
I only use SMB to stream, I tried using Adobe and my cam did not open up there.
In Logitech, Skype, and Wondershare, it opens up with no issue.
I reformatted my pc, and was able to get it to open my webcam, although I did not broadcast at the time. So Initially I thought I was in good shape.
I tried again and same issue.