Any Australians here who use Paxum?
Hey everyone,
I'm so sorry to annoy again with my payout issues but it drives me absolutely nuts.
I finally got my first CB payout into my Paxum wallet last week and added my Australian bank account to it.
I rang my bank here 3 times, no kidding, because they kind of had no idea about receiving money from overseas / the information that are needed.
Finally I thought everything would be fine but no, the transaction failed and I don't know why. I just sent an email to Paxum asking them if they can tell me what was wrong.
I'm guessing it was the "bank code" but I'm not 100% sure and I really don't understand why they were so confused about international transfers...
I'm not an Australian citizen, I moved here 3 months ago so I have no idea about it and thought they would know better... they said the bank code would be the BSB number of my bank branch which is also the BSB of my savings account.
Does anyone know if this could be the problem? Not possible to transfer money into savings maybe? I mean first into cheque and then from there into savings so the bank code would be the BSB of my cheque account?
I'm literally crying, I need to pay my bills and struggling with getting access to my money for 1,5 months now, omg...
A desperate cat looking for help... :(