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Chaturbate banned me after 3+ yrs, no reason given
Hi guys, my friend told me one of Chaturbate employee name Shirley I can talk to her here. Can anyone help me? How can I contact her? I really need to find her.
I've been working Chaturbate 3+ years, ever since May 2014 and I never ever have a problem. Yesterday I logged on and it said my room is banned because of "suspected TOS violation." I never knowingly violated their rules. If I violated rules, how did I work more than 3 years never have a problem? So I know it's not true. I contacted support at CB 3x yesterday and they don't tell me anything about the reason.
Please can anyone help me to find and talk to Shirley? I really hope I can get this problem resolved so I can get back to work.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Hmmmmm, I didn't see it, this is my first time to reply here. I guess CB banning a lot of us for now reason lately.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Damn girl, I hope this gets resolved. The only thing stopping me from opening a Chaturbate account is how there are a lot of inexplicable bans being talked about here and on other related forums.
Did you play music or anything? I heard that if you play music, drink from a branded can (coke, pepsi), or "look" underage you'll get a ban. Did you wear pig tails or a plaid skirt or any of that?
I also read somewhere - and it'd be great if someone (anyone) could confirm/deny this: You aren't allowed to ask for tips on CB? On MFC, for example, you can say "x tokens 'til countdown" or "x tokens for my Snapchat" but from what I've heard you can't do that on CB, only passively accept tips. True/false?
Idk, but like I said I really hope it works out for you. So messed up.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Thank you. Chaturbate has been good to me for over 3 years until now so maybe you can sign up with them and it's gonna be okay, but I think the problem is too many fast banning for no reason and zero help from [email protected] . . . I contacted them 3 times and they replied all 3 times just telling me I am banned and they will not tell me why. It seems surprising to me their normal support is like this because they need models to make money for them and Ive been doing that for so long. But my friend who is also CB model had same problem with the regular support desk but Shirley is the one who fixed the problem so I really, really hope I can talk to her. I messaged her at her [email protected] but the regular support guys replied. :(
Yes I always play music in my room but I really don't think thats against their rules. Usually I drink from my own cups and cant see the company name so I don't think they would ban me for that or for music. Almost every girl plays music. I do have pigtails sometimes, but I don't think I look underage. And I'm sure you're allowed to ask for tokens for certain things but I never ask for tokens unless they ask me to do something first.
I just don't know what happened. I guess it's all a mistake but until I can talk to someone a real person, I only can guess. Thanks a lot for hoping for me, I appreciate it. :)
Quote:
Originally Posted by
PinkPopcorn
Damn girl, I hope this gets resolved. The only thing stopping me from opening a Chaturbate account is how there are a lot of inexplicable bans being talked about here and on other related forums.
Did you play music or anything? I heard that if you play music, drink from a branded can (coke, pepsi), or "look" underage you'll get a ban. Did you wear pig tails or a plaid skirt or any of that?
I also read somewhere - and it'd be great if someone (anyone) could confirm/deny this: You aren't allowed to ask for tips on CB? On MFC, for example, you can say "x tokens 'til countdown" or "x tokens for my Snapchat" but from what I've heard you can't do that on CB, only passively accept tips. True/false?
Idk, but like I said I really hope it works out for you. So messed up.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Sari you mentioned your pigtails and looking underage, are you getting pedo request on the site. Something is up with CB and they've started banning models who do look underage. Even when there are documents proving otherwise. The banning is happening more and more.
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Re: Chaturbate banned me after 3+ yrs, no reason given
This is so sad. I wish banning girls for no reason was illegal.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Chaturbate support SUCKS and I highly recommend having more than one site if chaturbate is your primary because it does shady shit like this often. CamSoda seems similar show wise, less traffic, but overall same show vibe, slightly more solo women then couples, and allows split camming without MFC's camscore nonsense. Girls can openly drink and be drunk on Chaturbate, but you can be banned, unbanned, banned, unbanned multiple times in the course of a day for no reason. I had this happen, found out someone had made an account with My ID and they didn't even tell Me what was going on and wouldn't answer Me. They didn't resolve anything until I made a stink on social media and had My fans tag them too. I sent 100+ DMs and 5-10 emails to support and Shirley, they took days to get back. If you're persistent and have proof you're banned for no reason, they'll un ban with no issue or communication or telling you why you were banned. It sucks, but they have good traffic. I still recommend split camming if you can on a secondary site just so this doesn't happen and you're left with nowhere to cam. Sorry this is happening to you love:/
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Re: Chaturbate banned me after 3+ yrs, no reason given
Quote:
Originally Posted by
PhatGirlDynomite!!!
Sari you mentioned your pigtails and looking underage, are you getting pedo request on the site. Something is up with CB and they've started banning models who do look underage. Even when there are documents proving otherwise. The banning is happening more and more.
Hi, thanks for reply. Someone else asked me about maybe get banned for looking underage. Let's just say it's more than 10 years ago I was 18 so I don't think I look underage. Sometimes I do pigtails cause it's cute but I never talk about underage stuff. its been a long time since someone was like pedo and make requests like it. It's not recent so I don think this is it. I guess it's happening more and more but I always made sure my documents are current, they only once froze tokens on my account to verify my age and I did that like 2 years ago. But I've been working so long I never thought ban will happen to me because I prove everything who I am to them and I always try to follow the rules. I just dont understand. Thank you for being supportive.
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Re: Chaturbate banned me after 3+ yrs, no reason given
I never heard of camsoda, is it tokens site like CB not only privates like LJ? Cause I didnt like LJ and Streammate, and I didn't try them since 2014. I do have backup account on one other big tokens site but I dont have followers there and its hard to earn. CB was always so much better for me so I stick with that and focus on it. I guess that's my mistake because I lose most my earnings now. I never experience ban and unban for no reason before. I did get paid for period ending 31st August but the money I made on 1st & 2nd Sept is stuck in the account.
I was hoping to find Shirley here and ask her help to get me back but I don't know what's her user name here, do you know?
I didn't want to cause big attention to them using twitter but if I can't find Shirley here and if that's the best way I will. Even if 100 DMs like you. :) I already have some people on my twitter asking me what happen and the truth I don't know. I wrote to normal support 2x and then 1x to Shirley's email and the normal support people got the email I sent to her and they just told me they can't discuss it. It's really crazy they won't even give a reason. But I have hope Shirley can helping me with this. A friend told me Shirley is the one who will take time to actually look what happened.
Thank you so much for replying and give the advice.
Quote:
Originally Posted by
LetsGetHazey
Chaturbate support SUCKS and I highly recommend having more than one site if chaturbate is your primary because it does shady shit like this often. CamSoda seems similar show wise, less traffic, but overall same show vibe, slightly more solo women then couples, and allows split camming without MFC's camscore nonsense. Girls can openly drink and be drunk on Chaturbate, but you can be banned, unbanned, banned, unbanned multiple times in the course of a day for no reason. I had this happen, found out someone had made an account with My ID and they didn't even tell Me what was going on and wouldn't answer Me. They didn't resolve anything until I made a stink on social media and had My fans tag them too. I sent 100+ DMs and 5-10 emails to support and Shirley, they took days to get back. If you're persistent and have proof you're banned for no reason, they'll un ban with no issue or communication or telling you why you were banned. It sucks, but they have good traffic. I still recommend split camming if you can on a secondary site just so this doesn't happen and you're left with nowhere to cam. Sorry this is happening to you love:/
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Re: Chaturbate banned me after 3+ yrs, no reason given
CamSoda is a token based site, although like Chaturbate you can do privates but public shows are the emphasis. They don't have as many apps etc but it's pretty similar. Bonga is kind of similar but more emphasis on privates, less ability to customize, and it's more European clients, but you can do tip goals for public shows.
I make most of My income on cams, if you can try to get approved there I recommend it as another back up because while it is private based site, they do allow tipped chat similar to a ticket show, but more lucrative is the nude chat where each viewer pays x amount per minute. You can essentially be topless doing the dishes/editing content/anything and simply being online and available boosts your rankings. It may be a good way for fast income if you want to add some additional income from voyeuristic opportunities.
Chaturbate does this often, even with well established talent. I don't personally care about blowing up a site that's giving Me issues because I've experienced so many sites that if a site's ONLY means of support is via email, they better answer within minutes with an auto email responder and then a REAL email from a person and reference number, but Chaturbate just sends copy paste nonsense. I had to email Shirley several times before getting a response and even then it was very minimal. I recommend taking a video/screenshots of the lack of response.
If you have fans that come on to see YOU, you can take them elsewhere or get them angry enough that they won't log in or add tokens until you get on. There are sites with phone support, live chat support, email support, and they actually get back to you. I would send Shirley another email and wait 4-6 hours then quote RT your fans and say "Hey guys, I'm sorry but @chaturbate has deactivated My account:( Trying to get reactivated but pls RT for support!"
I definitely recommend getting a split cam software, theres tons of free ones to build up a following on other sites if your internet can handle it, and ALWAYS promote your social media in shows, Twitter/Insta/Free SnapChat so that your followers can keep in touch.
You can also sign up for sext panther if you're comfortable with texting. I had a regular on cam actually spend more money through texting during the time I was off cam because he wanted to keep in touch.
You definitely need to get in touch with Shirley, but I don't know if she's here. I believe you posted her email higher up in the thread, I would email her again, screenshots help. Reread all the rules, if you are totally sure you did nothing to warrant being banned, they are the ones in the wrong and you have every right to get information on why your income is being taken advantage of.
I'm sorry they're doing this. If you need more info on back up sites/split camming feel free to message.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Quote:
Originally Posted by
Sari
I was hoping to find Shirley here and ask her help to get me back but I don't know what's her user name here, do you know?
punker_barbie
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Re: Chaturbate banned me after 3+ yrs, no reason given
my account just got banned too - i did nothing wrong as far as i know and my account has like 980 something tokens in it so im like 20 or so away from payout . Luckily I still have an old account that works i just jumped on there and kept it moving but those tokens ..... :<
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Re: Chaturbate banned me after 3+ yrs, no reason given
Sari and Snowy0Star, I read your posts and I'd like to help if I can. Please provide your CB user names, so I can check with support and see if I can get an answer on what the bans were enacted for and if it is something that can be reversed. You can either post your CB user name here in the thread or DM me through the Stripperweb Notifications--Notifications are the fastest way for me to see it. Twitter/Instagram/Facebook/etc is the slowest way to get any customer service response. It may make you feel better to post something, however it is not the best platform to be used for Chaturbate customer service help. ;)
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Re: Chaturbate banned me after 3+ yrs, no reason given
Quote:
Originally Posted by
punker_barbie
Sari and Snowy0Star, I read your posts and I'd like to help if I can. Please provide your CB user names, so I can check with support and see if I can get an answer on what the bans were enacted for and if it is something that can be reversed. You can either post your CB user name here in the thread or DM me through the Stripperweb Notifications--that's the fastest way for me to see it.
Mine is Nerdvana_Avalon
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Re: Chaturbate banned me after 3+ yrs, no reason given
Quote:
Originally Posted by
SoloDesire
punker_barbie
Thank you so much SoloDesire. I have contact with her now and I feel a lot better, hopefully will resolve soon.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Quote:
Originally Posted by
punker_barbie
Sari and Snowy0Star, I read your posts and I'd like to help if I can. Please provide your CB user names, so I can check with support and see if I can get an answer on what the bans were enacted for and if it is something that can be reversed. You can either post your CB user name here in the thread or DM me through the Stripperweb Notifications--Notifications are the fastest way for me to see it. Twitter/Instagram/Facebook/etc is the slowest way to get any customer service response. It may make you feel better to post something, however it is not the best platform to be used for Chaturbate customer service help. ;)
I'm sorry to post here but it was the only way to get customer service help because support gave me no help after 5x contacting them. And when I first posted here, I didnt know your username, I only knew you were on here cause a friend told me. Thanks to more reading I found your username but went to other forum. Anyway thank you.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Quote:
Originally Posted by
Sari
I'm sorry to post here but it was the only way to get customer service help because support gave me no help after 5x contacting them. And when I first posted here, I didnt know your username, I only knew you were on here cause a friend told me. Thanks to more reading I found your username but went to other forum. Anyway thank you.
You don't have to apologize for posting on support forum. If Chaturbate did a better job of communicating with their models so many of you wouldn't have to seek out the forums in the first place. Posting here elevated the situation and got you the response that you deserve. Keep that in mind ;)
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Re: Chaturbate banned me after 3+ yrs, no reason given
This type thing is why I would never make Chaturbate my main site. Why spend time building up a nice customer base just to be banned for no reason at any time? I sometime use it for side money but would never direct my regulars there or use it for a main site.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Quote:
Originally Posted by
Snowy0Star
Mine is Nerdvana_Avalon
Thank you, I'm looking into this today. I'll let you know what transpires.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Quote:
Originally Posted by
Sari
I'm sorry to post here but it was the only way to get customer service help because support gave me no help after 5x contacting them. And when I first posted here, I didnt know your username, I only knew you were on here cause a friend told me. Thanks to more reading I found your username but went to other forum. Anyway thank you.
Posting on the forums is never a problem. I'm on the forums most days for precisely this reason. I meant posting on CB's social media was the slowest way to contact customer service. ;)
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Re: Chaturbate banned me after 3+ yrs, no reason given
Quote:
Originally Posted by
laurielegs
This type thing is why I would never make Chaturbate my main site. Why spend time building up a nice customer base just to be banned for no reason at any time? I sometime use it for side money but would never direct my regulars there or use it for a main site.
Cb is one of many eggs and makes me the least of them so im not THAT worried but i still want my money .
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Re: Chaturbate banned me after 3+ yrs, no reason given
Quote:
Originally Posted by
LetsGetHazey
I'm sorry they're doing this. If you need more info on back up sites/split camming feel free to message.
Thank you a lot for the time you take to write me. I will message you soon.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Update: my incorrect ban is now fixed thanks to punker barbie. I wish I didn't feel need to post here but it only happened because the people at support totally refuse to listen or investigate when I told them they banned me incorrectly, or even tell me why the banned me. I can't understand why. Someone there decided my passport cant be verified! Its the same passport CB support already verified 3 years ago. I really hope somehow CB support can improve. Only punker barbie told me what the issue was and made sure someone double check it, then they fix their mistake to me. And it cost me a lot of money not broadcasting 5 days.
But finally now I am free to go back to work. Im more confident now in CB because of punker barbie knowing she will always look into a problem and make sure it gets fixed for models who really follow their rules. She did it for me and she did for another CB model who is a friend. As long as punker barbie is with CB, it's still gonna be my main site because I have following, the site is easy to use, the rules are easy to follow and theres lots of good tippers there. I'm happy this is fixed.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Quote:
Originally Posted by
laurielegs
This type thing is why I would never make Chaturbate my main site. Why spend time building up a nice customer base just to be banned for no reason at any time? I sometime use it for side money but would never direct my regulars there or use it for a main site.
I've been banned like 5 times. You can even be banned if a guy mentions something thats against the rules in your cam room even if you dont offer what they asked about. I've always been unbanned though xD. I mainly just use them cause they are more fetish friendly than mfc.
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Re: Chaturbate banned me after 3+ yrs, no reason given
Quote:
Originally Posted by
takiaya
I've been banned like 5 times. You can even be banned if a guy mentions something thats against the rules in your cam room even if you dont offer what they asked about. I've always been unbanned though xD. I mainly just use them cause they are more fetish friendly than mfc.
in what ways are MFC not fetish friendly ?