I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
Hey all. I want to start off by saying that I've learned a lot from this forum. I want to thank all you for posting so many valuable things about how to cam intelligently, and how to avoid the pitfalls that come with this business. I've been camming successfully for about 2 years now. I never thought my reason for starting a post would be something as stressful as this but here goes. Camsoda, a site I've been on and worked diligently to create a following through, terminated my account 3 days away from payout!! :'( This is heartbreaking because I'm at the top of the month and anticipated paying my rent and other expenses on time. Let me start from the beginning.
Last week marked Halloween and leading up to the day I promoted heavy on my social media that it was my birthday weekend and come celebrate and have fun on Halloween. I bought a whole bunch of Halloween themed candy and a Halloween costume to create a fun environment and engage with my room. Things were going well and around this time I also got an influx of new customers. One, in particular, was what I would consider to be a big spender. Camsoda allows for more offsite interaction than most sites, meaning skype which is why I enjoy working on it so much. All interaction time is paid through site tokens. The day after Halloween I got a message from support saying that there was a 50% fraud coming through on the account that I created specifically to try to land new traffic. They said that to help I should keep an eye out for suspicious users and notify them of anything that appeared out of the norm. All the traffic I got on Halloween behaved the same as usual and so the only thing I could think to do was to just not use that account until they figured out who was the frauding customer. I transferred what tokens I had to my main account and didn't think much else of it. I took a nap in anticipation of my usual shift in the evenings. When I went to check my email as I usually do before starting work what I saw was that both accounts, my main and the new one I created for Halloween had been terminated for 'fraud'. This is heartbreaking you guys I don't know what to do. I worked so hard and even though I didn't reach my goal for the month I would still have been able to pay all my bills on time. As far as I understand Camsoda protects girls from chargebacks so its like what gives? I'm making this post to warn about this because I don't think its fair at all that girls need to be hyper-vigilant or concerned in a business that does have an inherent fraud risk. Also, does anyone have the information of Camsoda site management?
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
I'm not a performer on Camsoda so I'm a bit confused with the second account just for Halloween? Why not use the main account? I understand you can have multiple accounts on Chaturbate, but some aren't cool with that. Are you sure that's allowed there?
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
^^ Also I would like to know why two accounts. Additionally have you tried contacting them since? Do you know why they are withholding funds? Maybe they closed your account but they have to give good reason as to why they arent paying you out on those funds have you questioned them directly about this?
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
The purpose behind a second account was to be able to appear as new on the homepage. It is relatively common on there to see the popular girls cam under alternate account names. I don't think that would be what caused an issue. I looked through the site terms pretty thoroughly beforehand and couldn't find anything.
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
I've never had any instances of fraud at all. I can see how that could appear strange. I didn't look at it like trying to hide tokens because they can see everything I do including tokens and messages to and from customers. I thought it would be clear from the fact that there isn't unusual correspondance between me and anyone that there would clearly be no reason to think I was trying to be suspicous. Whats frustrating is on chaturbate the same thing (moving tokens to a main account) is considered standard practice. The intention I had was simply not using the new account until CS was able to pinpoint which customer was the frauding one.
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
New accounts & lots of bad or stolen credit cards makes it look like you were helping someone launder money. New accounts are always flagged to watch out for such activities no matter what cam site.
If you had been working hard enough & social media blast then you should already be near the top & wouldn't need to create a second account. What about all your regulars?
Move tokens to your main account?
Cam sites are not stupid, they know the credit card fraud criminals are not going to communicate about it on the site. Credit card fraud & such can cost cam sites hundreds of thousands every month.
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
Quote:
Originally Posted by
PinkFridayGrrl
The purpose behind a second account was to be able to appear as new on the homepage. It is relatively common on there to see the popular girls cam under alternate account names. I don't think that would be what caused an issue. I looked through the site terms pretty thoroughly beforehand and couldn't find anything.
NEVER heard of anyone ever doing that & if they are popular they wouldn't need too.
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
At this point, the only thing you can do is contact support and clearly and calmly explain your side. Try bargaining with them and tell them you plan to only use your main account from now on. There may be a chance that they'll side with you and reinstate your account.
But going forward, you should always have more than 1 egg in the basket...a plan B, so you never have to worry about your bills not being paid
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
You could have reached out to a few of Cam Soda's affiliates & provided them with custom pics & video trailers to promote you during Halloween to get more traffic to your room.
When you created a new account what happens when you go back to the regular one? What about all the new guys you got, they won't know where to find you?
ONE account-ONE Name-ONE Brand
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
Quote:
Originally Posted by
PinkFridayGrrl
I've never had any instances of fraud at all. I can see how that could appear strange. I didn't look at it like trying to hide tokens because they can see everything I do including tokens and messages to and from customers. I thought it would be clear from the fact that there isn't unusual correspondance between me and anyone that there would clearly be no reason to think I was trying to be suspicous. Whats frustrating is on chaturbate the same thing (moving tokens to a main account) is considered standard practice. The intention I had was simply not using the new account until CS was able to pinpoint which customer was the frauding one.
Chaturbate does indeed take some issue with the practice of moving tokens around on multiple accounts. Recently they have been flagging and delaying payments for our studio models that do this.
If there was a chargeback(s) that exceeded a particular threshold of total sales for your account, then the account is considered too "high risk"...whether they call it fraudulent or not, they don't want that account in their system. For good reason, their exact methods won't be made public or explained to anyone. The same reason they won't tell you which client was the fraudster...it would help the fraudsters figure out which ones were caught and which weren't and let them get better.
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
http://partners.camsoda.com/terms
Suspension or Termination
Program reserves the right to either terminate or suspend your status with Program in the event that referrals from your sites are subject to a high rate of 'chargebacks' or cancellations of accounts. Program further reserves the right to terminate or suspend your account with Program if you have a high rate of fraudulent activity with respect to referrals as such are outlined in the immediately preceding section.
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
Wow omg everyone I really didn't look at it like that. Up till now I've been diligent on self-promotion and follow through. I've never utilized the Camsoda affiliates to promote, and it simply didn't occur to me as an option. That would have been easier and more effective. I contacted support and basically, they said that in general models who are top tend to communicate changes or the need for new accounts beforehand and are thus protected in the event of a mishap or fraud. I thank you all for replying as well. I gotta own my screw up in terms of not seeing that the new accounts probably do incur the most instances of false cards or fraudsters. I really worked my butt off this weekend and tried to up the quality of my performance. That was my sole focus and yeah it sounds like it could have been avoided if I had just messaged the camsoda team straight away.
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
Its just frustrating for the fact that camgirls have to go through all the phases of verifications I.D. etc and yet customers can register with any card and don't even have to supply an email if they don't want to. The thing I am bothered by is that sites have token limits for new customers and when a customer tips out a certain amount, to me I think, okay this must be a customer who has been using the site for awhile. I just figured my halloween weekend event was successful. I thought I had attracted vet customers not losers or scammers. And to think that my name can be basically implicated with some random fraudster just because they took advantage of knowing they could do this with no consequence to them... its heartbreaking. It really is.
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
They are your business partner, treat them like one & contact them for help or suggestions. Running a new idea or hustle by them first, you never know what they may suggest to take it to another level. Not saying email them once a week, but every once in a while doesn't hurt.
There are plenty of affiliates that would love to work with model so all parties involved make more money.
It can be easy to assume certain things, but always best to ask. Seems like you learned a hard lesson in that area. Which usually is how we all learn such lessons. :)
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
Quote:
Originally Posted by
PinkFridayGrrl
Its just frustrating for the fact that camgirls have to go through all the phases of verifications I.D. etc and yet customers can register with any card and don't even have to supply an email if they don't want to. The thing I am bothered by is that sites have token limits for new customers and when a customer tips out a certain amount, to me I think, okay this must be a customer who has been using the site for awhile. I just figured my halloween weekend event was successful. I thought I had attracted vet customers not losers or scammers. And to think that my name can be basically implicated with some random fraudster just because they took advantage of knowing they could do this with no consequence to them... its heartbreaking. It really is.
Fraudsters make sure they are in a position that has no consequences for them. They didn't care if you got fired or penalized for it. So he wasn't all that generous in the end was he? They also have plenty of practice & work out of countries where they can't be legally held responsible.
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
Sam you are so right. You know this business can feel so isolating at times. I really thought that it was all on me to do well. Prior to Halloween, I had been brainstorming on how to increase both my traffic and my quality of customer. I could have tried to run my ideas by the support team. I wont try to take so much on like that again, because it basically amounts to trying to reinvent the wheel. I hope it winds up getting resolved because I only meant the best as in Hard work = Good results. I also take pride in my work so it really bothers me that fraud and scammers could affect my work like this. Talk about a lesson learned!
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
no site model , affiliate, or even customer are allowed two accounts especially coming from one IP address. its a global rule of making online accounts. There are some exceptions to it like email addresses some social media accounts. but anything that is about money or making money they do not want one person having two accounts.
you might be able to get away with having multiple models accounts as in one a couple, one a female account and one as a male account.
I don't know where this trend came from of cam models running around thinking they need to make another account in hopes it will change up their marketing or make better income results. it doesn't and never has.
Either you are able to perform well and make your money or you are not. It's very possible for a model and also be an affiliate on the same site, which can bring in more income, but its boils down to knowing how to get traffic, marketing and promote the websites and also grow yourself as a brand and sticking with one until you are able to master good results.
Just because your one account wasn't dying doesn't mean you need to try and make another account, what it means is you need to figure out ways to market your ONE account and bring in customers and even put in quality hours.
Re: I'm Soo Mad. Camsoda Terminated My Account!!!!!!!
I like to think of myself as being experienced and also intelligent so, to perceive the additional options I had, alongside basic communication and strategy errors that were made... Its like, come on girl, really? I didn't comprehend how it might look to the site, or the possibility of a new account being targeted. Its just like, wow you know? But I could definitely get better with the help of some camgirl friends! Thank you again to everyone who responded.