Originally Posted by NikkiWest
I'm still new but I've noticed something and have no idea how to handle it. About once a night or so, I'll run into customers that use as many 5 dollar words in a sentence as they can manage. I have a pretty decent vocabulary and I have no problem matching them but then they seemed annoyed. If I "dumb down" how I talk, then they appear smug but won't get a dance.
Is there anyway to deal with this type or do they just get off on feeling like they are more intellegent?
NikkiWest