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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Gosh, that whole story reminded me of the time I worked in retail with "the customer is always right" crock. What this inevitably ends up doing is letting customers know that they can treat the store's employess as badly as they want and will always be welcomed back with open arms.
I absolutely HATED retail. You were basically people's punching bags-they could come in and yell and scream and throw a fit and treat you as sub-humans all day long and you were supposed to suck it up with a smile and would actually get in trouble for doing anything else.
All this does is teach them that they can continue with this shitty behavior as long as they please. If these places only understood how pivotal employee happiness is to a successful business!
If when this happened customers would be reprimaned, kicked out and/or told that it was unacceptable for them to not treat their store's employess respect that they would not be welomed back-EVER-people would learn really quick how to treat others like human beings. It sounds like the club you're working in has this exact same screwed up philosophy.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Quote:
Originally Posted by
Kaylinn
Let them know that the tip space when he signs for the dance dollars does not go to you, but it goes to the hosts.( and also- they all split the tips, it does not stay with one particular host)
So when I have a guy who wants to go into VIP with me, I ask him if it will be cash or credit card. I explain to him to fees, the fingerprint, and the tipping up front. That way he doesn't feel as if he is getting scammed once he is in there.
Sorry I know I'm a custy and shouldn't post here, but Kaylinn is absolutely correctly. FYI at Scores I've never had a problem before. The waitress has always explained the tipping procedure clearly. What's interesting is that they don't require a fingerprint anymore for $400 or less now.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
i wouldnt have given the money back. by giving it back, you are telling them it is ok to treat dancers this way. in NO WAY did you sell sex. if you did, you would have said 'be intimate with me' you sold him on the vip setting, an 'intimate atmosphere'. i'm keeping dancerwealth's thoughts on the prius in mind as comparision if something like this happens to me.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
i just read virgoamm's post and yeah, i dont agree with that philosophy. i dont treat people like that when i shop, go out to eat, etc. unless they seriously screw up, like the time this mechanic messed my car up on purpose (made it unsafe to drive) and i ripped him a new one. hell, i even tell the grocery lady 'take a break, it's ok' and bag my own groceries. i like em done a certain way and i'm not gonna boss them around when i'm perfectly capable of doing it myself. even when it's busy in the restaurant i will get up and grab the ketchup myself instead of bitch.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
I agree - this wasn't your fault, or for that matter DW's fault for encouraging using this technique to sell ld's. It was the customers fault for starting it but primarily it was the club's fault. They are not looking out for their best interests in the running of the club if this is their kind of politics.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
I have a feeling that this is a Rhino?
The customer is always right in a Rhino. *barf*
The last club I danced in is owned by them but under a different name. A lot of corporate simple minded buffoons work there (i.e. staff). Luckily I never had to personally deal with garbage of this magnatude there.
I would have kept the money and left - on principle! There is no reason you should have had to pay for that VIP. In your situation, it was a matter of your GM being a total retard and that guy expecting way more than you offered.
Keep doing what you're doing, but give your tip out money to a different club from now on.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
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Originally Posted by
Adelina
management tells me if they were told I offer a more intimate atmosphere, they would also think I offer sex!
Of COURSE the guy is thinking sex! That's exactly what they're supposed to think but EVERYONE knows there's no sex in the champagne room!
I used to run the same game in Tampa and guys sometimes do get upset when they realize they didn't get sex. The whole point is that you offered him more privacy and a more intimate atmosphere......that's exactly what he got!
That's really a shame your mgmt didn't stand behind you. Where I used to work, the mgmt actually helped us sell the rooms on those same premises. I'm sure many guys are disappointed. At most, they could've said it'd be a nice gesture on your part to refund some of the money.
I just always "guarantee you'll have a good time" with a smile. Why would any dufus pay $700 for a bottle of champagne to sit and chat? They all think they're getting something!! HELLLLLLLOOOOOOOOOO!
Do you tip your mgmt, hostesses, bouncers well? The more I used to tip the mgr and hostess when I sold champagne rooms, the more they'd back me up if something ever went wrong.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
sorry Adelina...the custy and bouncer is being a jerk! us girls need to stick together..maybe we can open our club one day and improve the treatment of dancers =). It makes me angry sometime, when people treat us unfairly, just because of what we do. When you go to the movie, you have to pay for the ticket price no matter if you think the movie sucked afterwards, same with going to the restaurant, why can't it be like that with buying entertainment from a dancer at a strip club? hope you feel better Adelina =)
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Quote:
Originally Posted by virgoamm
I absolutely HATED retail. You were basically people's punching bags-they could come in and yell and scream and throw a fit and treat you as sub-humans all day long and you were supposed to suck it up with a smile and would actually get in trouble for doing anything else.
Waitressing is like that too. My very last night as a waitress, the manager gave a guy and his family a free meal and a heartfelt apology after the guy threw a live cockroach in my face and I screamed. I was told that I shouldn't have reacted, I should've apologized for the presence of the roach (in Memphis in the summer, where roaches are an unavoidable fact of life) and immediately given the guy a free meal myself. Fuck that. I walked out and told my then-husband, "Stripping has GOT to be less degrading than this."
To paraphrase Ms. O'Hara - As G-d is my witness, I'll never wait tables again!
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Its not your fault. Personally, when I was in Vegas I preferred to sell VIP by 1/2 hour for $200, if that's possible. That way if the custy sucks you can duck out quickly.
Go to Club Paradise if they're still taking girls for CES. They treat the dancers really well and don't have their hands sticking out for huge tips for doing nothing. The money potential is a bit lower there though, the VIP is less private and I think it costs a bit more if I recall. But you can make commission off of selling champagne...
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Whenever a guy asks me what goes on in vip, for the last few years, I tell him flat out there's no sex. I'd rather lose the sale than deal with some asshole trying to fuck me for a half hour or hour. There are other customers who aren't expecting that - you just have to find them. If the guy turns down the vip after I tell him no sex, it means that's what he's expecting, so I'd rather not waste my time and move on to someone else. Sadly, with the way the vast majority of clubs are run these days, it's ALL on us to deal with this shit ourselves. Fuckers.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
[QUOTE=AlexxaHex;936402]I have a feeling that this is a Rhino?
The customer is always right in a Rhino. *barf*
It wasn't Rhino. Again, I believe this situation could occur in many many other clubs, unfortunately.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Do you tip your mgmt, hostesses, bouncers well? The more I used to tip the mgr and hostess when I sold champagne rooms, the more they'd back me up if something ever went wrong.
In Vegas I tip everyone who expects a tip. I am new at that club, so they don'
t know me well yet. Nevertheless, itsn't it common sense to stand on a dancer's side who is doing nothing wrong, makes club money, and just wants to protect herself from an asshole trying to molest her?
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
I did the same as Bridgette..and will be doing it again when i go back at the end of this month...hooray. I really just prefer to focus on the floor.The whole VIP situation is complex and i would rather spend my time with better customers. This manager was a clear prick but i understand why you chose to stay since you are just visiting.
It's funny because i was just thinking about the whole dancer/custie exchange before i read this thread. We have customers on one end who feel "played" because they know of some dancers who have the mindset of wanting to "fool" the customer into thinking he will get more than he actually get." This is what causes the guy to get into "defense" mode and make comments such as "this dancer wont fool me ..ect ect."
It's all just tricky and annoying...you would think the customer would be "man enough" to suck it up and now whine like a baby because he did not get what he wanted. You did nothing wrong, you did not make any promises you could not keep. What a puss he was.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
As much as none of you would like to hear it, it is highly unlikely ANY manager at ANY club would be "ok" with the dancer keeping all the money in that situation BECAUSE THE GUY USED A CREDIT CARD and he was very likely going to dispute the charges.
Some of you may not know this, but at most clubs, the management is ultimately responsible for all credit card transactions. If a custy does a chargeback, the club owners often will not "eat it". Often the managers have to pay for the chargeback amount out of their own pockets!
That might be why the manager wanted her to give back part of the money to make the customer happy. TRUST ME, management doesn't give a shit about customers at all. They probably care less than you do. All they care about in this situation is repeat business (the "bottom line" and keeping their job) and especially preventing big chargebacks (that they have to pay!)
If the guy paid cash, I bet management wouldn't have been sweating you so hard about giving part of the money back.
It kinda sucks, but that's just the way it is. The problem was a lot more the custy than the manager. Assholes like that put managers in a bad position of trying to figure out how best to deal with it without costing themselves money. If managers didn't have to pay for chargebacks, I'm sure a lot of situations like this would be handled differently (and more in the dancer's favor) .
Just anothr reason why cash is king!
I'd say just be glad you got to keep some of the money so it wasn't a complete waste of your time. These situations always suck.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Thanks, Obenta. To clarify the sitation, I was paid in cash, the guy put the champage on the credit card. he was going to dispute the champage charge, that's why they made me give back $200 out of the pocket. I was willing to cooperate with the managers in the situation that occured, I just don't think it was fare to me. The guy cleary did buy champage, he can't say he didn't, why did I have to pay for it.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Quote:
Originally Posted by
Obenta
As much as none of you would like to hear it, it is highly unlikely ANY manager at ANY club would be "ok" with the dancer keeping all the money in that situation BECAUSE THE GUY USED A CREDIT CARD and he was very likely going to dispute the charges.
Yeah but what's the customer going to state in the complaint? I expected sex but didn't get it? In fact, the charge was for champagne, which he clearly did get. I don't think he could have won, and I think management should have realized that, at most, the charge would have been delayed while the credit card company investigated, not denied. (And what's the club out for the bottle of champagne, certainly not the price charged.)
-Ev
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Quote:
Originally Posted by
Bridgette
Whenever a guy asks me what goes on in vip, for the last few years, I tell him flat out there's no sex. I'd rather lose the sale than deal with some asshole trying to fuck me for a half hour or hour.
God yes. Thank you. Why not say it straight out? No sex. It's the most practical way to deal with it. You know that's what they're asking. Using a word like intimate simply serves to obfuscate the matter.
-Ev
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
^^ I do the same thing if they seem like that might be an issue before they even ask. I have also had many guys tell me they didn't want the VIP after I said "no sex". At first I felt like I was losing sales, then I realized I was preventing the inevitable annoyance and grabby nonsense I'd have to deal with.
If he obviously knows the rules, I don't ruin the fantasy by actually saying it outright. Sometimes you can just tell.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Quote:
Originally Posted by
Adelina
Thanks, Obenta. To clarify the sitation, I was paid in cash, the guy put the champage on the credit card. he was going to dispute the champage charge, that's why they made me give back $200 out of the pocket. I was willing to cooperate with the managers in the situation that occured, I just don't think it was fare to me. The guy cleary did buy champage, he can't say he didn't, why did I have to pay for it.
Because club managers are overwhelmingly shortsighted, stupid, uneducated in matters of business, and ASSHOLES. That's why.
I'd bet my eyeteeth that, generally speaking, the STRIPPERS collectively have waaaaaayyy more intelligence, education and general business knowledge than the managers. How do ya like that? I would love to meet just one club manager who's been to college. Hell I'd like to meet one who can demonstrate basic high school knowledge ::) I have never even known a manager who could spell or write at the 6th grade level. Yet there are lots of smart and educated strippers......seems backwards, doesn't it?
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Quote:
Originally Posted by
DancerWealth
That technique didn't cost you $200.00, the scumbag customer and bad management did. I think we need to be clear on that. Imagine it like this. I sell cars for Toyota and sell a customer a Prius. During the sales pitch I tell him how much fun he's going to have driving it. He leaves the lot and takes the car on an off-roading coarse and trashes it. He goes back to the dealership and says, "But that salesman said I'll have fun driving it and having fun for me is off-roading." The dealership will laugh their asses off at this customer which is what should have happened in your situation. If the club had half a brain, they would have backed you up on this. There is a point where common-sense has to come into play on the part of the customer. Just like off-roading in a Prius, the customer cannot expect to have sex with you in the VIP based on having a more "intimate" environment for all the obvious reasons. The fact that the customer completely misconstrued what you said is not your fault at all, it's his. My bet is, any phrase you would have said to such a customer would have resulted in the same outcome. The sad part is, the club backed him up, not you and if any one of those managers involved with the matter had more than 2 IQ points, he wouldn't have.
DW, it is NOT the same. You clearly do not know what it is like to be in this environment.
To the OP, you're ONLY fault is picking a bad customer. Stripping is a seedy industry where the girl is always wrong. I have not worked a club where it was otherwise unless I paid people off. For the record, I've worked crazy upscale and hole in the wall. I do well, make money for the club, and still get ripped a new one every few weeks. This is life. It's not fair, but I choose to be here.
The only thing you can do is get better at picking good customers. Examine his body language. Judge them by what city they live in. Study how they phrase questions.
On the plus side of your experience, you would not have wanted his money in the first place. His money is tainted and dirty. He does not belong in a club. I feel for you.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Quote:
Originally Posted by
StrayStripper
The only thing you can do is get better at picking good customers. Examine his body language. Judge them by what city they live in. Study how they phrase questions.
Yes!
Guys to avoid are especially handsy during a lap dance, trying to push the limits of what's acceptable.
If he's been there before, why did he like it? If he hasn't why did he come there?
They ask, "what do I get in the VIP?" and, "why should I go in there with you?"
If you stress the intimacy of it and he prods more on what's allowed..he's going to be tough. I've told guys, "If you're looking for sex, I'm not the girl for you." But the intimacy of not having people do dances next to you and not having to be bothered is a selling point you can offer. if that piques his interest, then go for it. But don't stress that more touching is allowed or the bouncers aren't watching. I like to say, "we'll be left alone, but occasionally someone does check on us to see if we need anything."
I don't know why girls play these guys looking for more. They are not going to spend more than the minimum time in the VIP at best (and be tortured the whole time) and complain to management and risk not getting paid at worst.
They do send cues. You just have to read them.
ETA: I don't flat out say, "no sex" even though my words imply it. It's like there being a sign in the casino saying "the house always wins." Everyone knows it, but you don't want to ruin the fantasy. That's why they have signs saying, "bet with your head, not over it." It's a kinder, gentler way of saying the same thing.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
I once told a customer there is no sex in VIP and he got offended. He said he wasn't asking if we'd have sex, he just wanted to know what we'd do there. So I assumed he wanted sex, and he got offened I thought this way about him. I lost my sale that time. Now I don't word it that way unless they ask directly. and I don't want those customers anyway. I also don't let guys touch my breasts anywhere, and so it's really hard for me to sell VIPs and most guys want more contact there. I can get a little closer to them in VIP but that's about it. How can I sell VIPs then? I noticed when guys are in the club for company and are not looking for extras, they are the best VIP cusomers. I wish there were more of them!
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
"DancerWealth, you've been suggesting using "intimate atmosphere" technique, using it just cost me loss of $200 bucks"
im confused. it seems you made 300 bucks using the technique. pls set me straight here.
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Re: Got in trouble for using "we'll have more privacy and intimacy in the VIP room"!
Quote:
Originally Posted by
StrayStripper
DW, it is NOT the same. You clearly do not know what it is like to be in this environment.
To the OP, you're ONLY fault is picking a bad customer. Stripping is a seedy industry where the girl is always wrong. I have not worked a club where it was otherwise unless I paid people off. For the record, I've worked crazy upscale and hole in the wall. I do well, make money for the club, and still get ripped a new one every few weeks. This is life. It's not fair, but I choose to be here.
I'm sorry you think this way and I do have to disagree. While I have seen countless cases of managers screwing dancers out of money unjustly, I have also seen the opposite happen on numerous occasions as well. I know of many clubs were the management really "gets it" regarding how the money actually moves in a club and they do the right thing because they see the bigger picture. As a result, they have an extremely high loyalty from the dancers working there. While this may not be the norm, it certainly does exist, it just may not have existed for you.