I bought a sony viao on friday from best buy. Didn't have enough cash on me to get them to download their anti-virus spyware protection stuff, so I took it back in on sunday to have them do all of that. I picked it up today right before the store closed, drove the 7 minutes back to my house, and then my computer didn't even turn on. The blue light at the bottom flashes, but none o fthe lights near the power button blink or anything. It also feels very hot now.
Right before I left the store I bought two year accident insurance, and the spyware protection and anti-virus stuff along with a restore cd cost $160. The computer itself was 1,140. The total came out to nearly 1,500 for everything, and now my 4 day old computer isn't even working.
I called geeksquad and not only was the guy very rude to me, he told me they'd only exchange it if the part that broke was a part they couldn't fix. Fix it or not, i don't want a computer that crapped out before I could even use it. I want a brand new untouched one, and I want them to re- install that syware virus stuff too for free. I may even want a whole different spyware virus protection package (is it possible a malfunction in theirs caused my computer to break?) This really sucks. So, I still have to use my roomates computer. This was supposed to be my first computer ever. I'm dissapointed.



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