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Thread: Meanest things you or someone else has said to a customer (can be at any job!)

  1. #1
    PhillyDancer1982
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    Default Meanest things you or someone else has said to a customer (can be at any job!)

    I figured this thread will be very humorous. So I gotta ask: Out of all the jobs you(or a friend) has had, what was the meanest thing you ever said or did to a customer? Please feel free to include retail, fast food, etc jobs as well.

    My friend M--k, at the deli of Acme Supermarket:
    Disgruntled male customer: "WTF $%#&@*!&!&#$ what do you mean you're sold out of this product?!" (starts arguing heatedly with M--k because the deli is sold out of the meat he wanted) "DO YOU VALUE YOUR LIFE?"
    M--k: (nonchalantly, casually) No, actually I don't. Do you value yours?
    Disgruntled male customerin a snobby, condescending tone) Yes I do, but I'd give up my life to protect my kid here. (points to toddler in stroller)
    M--k: Ahhhh the answer's simple then. THE KID GOES FIRST.
    Disgruntled male customer: (turns a pale of white, whiter than a sheet, look of fear on his face, then runs off to customer service to snitch out M--k)*


    * M--k works 3 nights/week at Acme but gets reported to the customer service desk by angry customers about 4-7 times per week!

    Another time at Acme Supermarket:
    Old lady customer: Hi. Do you have [asks for some foreign-sounding delicacy meat product)
    M--k: (splutters) WHAT?! (looks at her as though she just said "Your face is green and you have aliens coming out of your ears) I never heard of it before in my life.

    Me at my current club, trying to sell a customer a shot:
    Asshole drunk guy: "Hey whasssup! We're all partyin' over here! Yeah I'll take a shot. What do you got?"
    I point out each type of shot and when I reach "Rocky Mountain Motherfucker," he puts his hand up to my face(as if to say "talk to the hand") and says, "Black motherfucker? Puh-lease" implying that I'm a racist when I'm NOT.
    During this time, he is rudely stiffing the dancers on their tips and saying "That don't do nothing for me" when the one dancer shakes her ass in hopes that it'll motivate him to tip her(she just got off stage).
    So I correct him, starting to get impatient with his overall rudeness. The guy demands Hennessy. For a $5 shot? WTF? I tell him we don't have that, and I end up explaining every freakin ingredient in each type of shot. He agrees on the Red Devil shot.
    Another girl comes over, he is all snide and rude and not tipping. I try to coax him into tipping. He says "Gimme my shot, gimme my shot!" He starts getting irate and violent.
    I start to give it to him and he says, "Hennessy, right?" after all that we already went through!
    I say "no" and he says "Then I don't want it! Gimme my money back! I'm only taking it if you tell me it's Hennessy."
    So I say, "Fine, it's Hennessy. Is that what you want, me telling you it's Hennessy?" He knows exactly what it is, and is just trying to play me.
    He says "No way, get off me, you're not feeding me the shot."
    So I teasingly try to entice him by climbing up on his lap, and he tries to push me off. "Don't even bother," he says snottily, "I'm way stronger than you."
    "Oh yeah? Well I've raped guys before hahaha," I say jokingly.
    "Gimme my money back," he barks, all PMS-y.
    So I say, "I don't know if I'm able to after you already agreed to it. I have to go consult with the manager."
    Right as I try to walk away, he PULLS my arm and I almost drop all my shots.
    So I yell as I yank my arm away, "GET OFF ME, YOU COCKSUCKING COWBOY!" Hahahahahahahahahaha.
    Good thing that guy got kicked out! Haha!

  2. #2
    Veteran Member Toki's Avatar
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Back when I worked in a supermarket deli, this bitchy woman came in to pick up an order. When she saw what she got, she immediately complained that it was wrong. Except... I had followed the order correctly, but she had accidentally ordered the wrong thing. So she tried to blame me for it. I would have loved to tell her that she was a complete selfish idiot, instead I pointed out on the picture what she had ordered, and said very slowly and in very basic terms, "This is what you ordered. It says right here what you get in the picture. In plain English."

    She of course complained about me. I quit 2 days later anyway.

  3. #3
    Veteran Member Snappa's Avatar
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Not the meanest thing I ever said to a customer, but the meanest thing a collective group of customers ever did to me:

    Back in my college days, I worked at a 24 hour adult video store. It didn't have any of those nasty booths, so it was pretty much just renting tapes and selling magazines. I had the evening shift, but we couldn't seem to find a reliable night person, so my manager would often call and ask me to work a double (5pm-8am), because he ran two other stores and was often stuck at one of them.

    After about a month of getting double shifts (at shit wages) sprung on me, I had had enough. Unfortunately, I was very passive-aggressive and didn't want to just quit. So, I invited some friends up, sent them to the liquor store, and had 'free screwdrivers' night at the video store. Every customer through the door was offered a free screwdriver/shot of vodka/etc. and told to make sure they complained about me drinking on the job to the manager the next day.

    No one ever did. I ended up stuck there another three weeks before I finally quit. Looking back, that was the same manager that told me that if I got bored, to feel free to lock up the store for a few minutes and do some one-hitters out the bathroom window. Even if he had gotten complaints, I doubt I would have heard about it.

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    God/dess greenidlady1's Avatar
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    I am sure there are worse but a couple here I can think of, this customer deserved it in my opinion because he was always having girls dance around him in a train, with each other, or just flat out dictating every move that they made. Plus when I layed my dress on his lap one night while dancing because the table was covered with beer and other chairs were occupied he threw it back saying he wasn't a clothes hanger. I blew it off and never came around him again because I did have regulars and refuse to put up with bs.

    custy-Why won't you come sit with us
    me-because I don't like you
    custy- why not?
    me- because you are an egotistical bastard who doesn't deserve an ounce of my time
    custy-what about if there was more money involved
    me-you aren't worth it, I walked away

    One of the girls was trying to get a custy sitting next to the one I was dancing for to buy a two for one along with a free shot. She was slightly thick but gorgeous and had a great personality. He said she was too fat, she said "well, I'm not picky so why should you be". LOL

  5. #5
    PhillyDancer1982
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Toki, your store about the supermarket deli reminds me of a few more stories about working in the deli at a supermarket:

    Here's a story that MY DELI MANAGER told us deli employees at one of my past supermarket deli jobs:
    When my at-time manager Doreen was about 18(years before she was a salaried department manager), a snobby female customer was bitching and bitching about how she better hurry up with cutting the lunchmeat. Doreen cut her finger and was even starting to bleed, but the customer didn't care that she was in pain...she was like "you better hurry up!" This was back in the early 90s, before deli clerks were required to wear sanitary gloves at all times. So to spite the customer, Doreen continued to cut the lunchmeat, making sure to rub her bloody finger on every single piece of lunchmeat she gave the customer, as revenge. Ew. I couldn't believe Doreen would do that, and moreso, I couldn't believe that Doreen would tell her employees such a lewd story! Talk about being a bad influence! LOL. It makes for a good story at least.


    At that same supermarket deli job, here's an encounter that I had with a disgruntled customer:
    I'm cutting lunchmeat for stupid fat bitch, and there's tons of other customers waiting. Being the expedient, efficient good lil' worker that I always was, I'm rushing around trying to help the other deli clerks and doing everything at once. I notice that the fat bitch looks really busy on her cell phone and (being so submissive/unassertive) back then, I kinda whispered, "Ahem, your lunchmeat is all ready" and I set it on the deli counter. I didn't want to be "rude" and interrupt what appered to be an intensive phonecall for her. So I proceed to help the next customer, when the fat bitch suddenly yells, "WHAT IS GOING ON HERE? YOU ARE SO RUDE! YOU'RE CUTTING MY ORDER SHORT AND PUTTING OTHER CUSTOMERS AHEAD OF ME!" Now in reality, I was just waiting for her to get off the phone and I figured I could do prepare two customers' deli orders at the same time(come on, the job wasn't exactly rocket science...it was easy to multitask it). I was actually trying really hard to please everyone, but this woman seemed to just want to pick on me. I tried to explain this to her, but she just gave me the whole "what-do-you-know-you're-just-a-stupid-min-wage-deli-worker" treatment, talking down to me in a condescending voice as though I was stupid. Before I could adequately explain, she threw her hands up in the air and proceeded to march up to the customer service desk to complain about me.

    At that point in my life, I was already feeling pretty insecure because here I was, finished college and I had nothing going for me (jobwise) but some barely-above-min-wage grocery job. I was tired of people mistaking me for being 18 and in high school because of where I worked(I was 21 at the time). I was tired of people mistaking me for being uneducated, slow, or a high school dropout because of where I worked(I'd gone through college). So what did I do?...I sang out to the fat bitch in a super cheerful voice, "Thanks for shopping! Feel free to visit me at my other job, working in the science lab at Abington Hospital!" In reality I didn't work at a hospital but I sure WANTED to. I said this because I didn't want the fat bitch to think of me as "only" a min wage grocery store worker. That line about the hospital just made her even more angry and huffy and gave her even more to complain about!

    Of course she snitched me out to management for "skipping" her even though that was not my intention in the least, and when the manager came to find out what happened, stupid me had to tell him the WHOLE story, including the snippy line I'd spewed out about working for a hospital. He assured me that I'd done everything "right" with serving her the best I could, but to please curb my frustration and not say lines like "Come visit me at my hospital job" even if I felt that people were underestimating my intelligence.

    EDIT: Okay okay so maybe telling a customer that I had a second job at a hospital isn't exactly "mean" or "insulting"...I guess it was one of the few times that I finally snapped and stood up for myself(in a very passive, passive-aggressive indirect kinda way).

    Haha notice how the majority of stories are about grocery store jobs? Hmmm what does that say about how "pleasant" the job is?(or lack thereof) LOL.
    Last edited by PhillyDancer1982; 01-25-2008 at 09:27 AM.

  6. #6
    MsQwerty
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Im usually nice to people and have no cause to be rude as life is retty dandy here, lol. But the other day a guy yelled at me as I walked past, "Its too long!" (Meaning about my hair.) So I walked over to him and said "Oi, I dont yell at you that youre too fat do I, so quit voicing your worthless opinion?" I felt a bit bad about it afterwards because he looked a bit taken aback / hurt and I really dont think its cool to point out someones size, but the words just came out without me even thinking about it.

  7. #7
    PhillyDancer1982
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Quote Originally Posted by Snappa View Post
    Not the meanest thing I ever said to a customer, but the meanest thing a collective group of customers ever did to me:

    Back in my college days, I worked at a 24 hour adult video store. It didn't have any of those nasty booths, so it was pretty much just renting tapes and selling magazines. I had the evening shift, but we couldn't seem to find a reliable night person, so my manager would often call and ask me to work a double (5pm-8am), because he ran two other stores and was often stuck at one of them.

    After about a month of getting double shifts (at shit wages) sprung on me, I had had enough. Unfortunately, I was very passive-aggressive and didn't want to just quit. So, I invited some friends up, sent them to the liquor store, and had 'free screwdrivers' night at the video store. Every customer through the door was offered a free screwdriver/shot of vodka/etc. and told to make sure they complained about me drinking on the job to the manager the next day.

    No one ever did. I ended up stuck there another three weeks before I finally quit. Looking back, that was the same manager that told me that if I got bored, to feel free to lock up the store for a few minutes and do some one-hitters out the bathroom window. Even if he had gotten complaints, I doubt I would have heard about it.
    LOL this story cracked me up!!! I LOVE how you started it off by saying "the meanest thing a collective group of customers ever did" to you haha.

    I used to be the same way as you...too passive to quit, so I would do passive-aggressive things in hopes of getting fired or just left off the schedule. Sometimes I would sing annoying self-made parodies of my snobby coworkers' favorite radio hits. Sometimes I would sigh heavily and complain about how horribly I was being treated at the job by everyone. I only did this at maybe one or two of all the many shitty jobs I had.

    Thank God I don't have to worry about taking on shit jobs like those anymore!!! Whew I'm glad to be happy with both my jobs now! (I hope I didn't jinx myself saying that )

  8. #8
    PhillyDancer1982
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Quote Originally Posted by greenidlady1 View Post
    I am sure there are worse but a couple here I can think of, this customer deserved it in my opinion because he was always having girls dance around him in a train, with each other, or just flat out dictating every move that they made. Plus when I layed my dress on his lap one night while dancing because the table was covered with beer and other chairs were occupied he threw it back saying he wasn't a clothes hanger. I blew it off and never came around him again because I did have regulars and refuse to put up with bs.

    custy-Why won't you come sit with us
    me-because I don't like you
    custy- why not?
    me- because you are an egotistical bastard who doesn't deserve an ounce of my time
    custy-what about if there was more money involved
    me-you aren't worth it, I walked away
    LOL that's great!!! Sounds like something that I've said to some bastards customers, only difference is, my customers didn't offer me extra money like this guy did.

    Quote Originally Posted by greenidlady1 View Post
    One of the girls was trying to get a custy sitting next to the one I was dancing for to buy a two for one along with a free shot. She was slightly thick but gorgeous and had a great personality. He said she was too fat, she said "well, I'm not picky so why should you be". LOL
    Ugggghhhh that happened to my friend M--k before...but he didn't deserve it, because he didn't say anything mean to the girl. Sometimes it sucks to be M--k LOL. He was at a bar(NOT a strip club) one night by himself minding his own business, every so often attempting to make convo with a few of the girls that happened to sit near him. This one chubby, NOT gorgeous girl was bitching about how nearly every guy in the bar had turned her down. M--k said something to the effect of, "Well how about I buy you a drink to cheer you up, and we can converse so I can get to know you?" The girl laughed in his face and said, "Puh-lease...even *I* have standards" before flouncing away.

    Poor M--k.

  9. #9
    PhillyDancer1982
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    The funniest times at work occur when my friend M--k visits. M--k absolutely hates customers(at ANY customer service job he's held, which has been plenty) and he also hates the guy who coined the phrase "the customer is always right"(that would be Mr. John Wanamaker). So he LOVES the idea that in a strip club, the customer is NOT always right. So one time when he visited my club while I was selling shots/waitressing, I was being even more of a jerk than usual to the flippant, snide cheap bastards. I was mostly doing this to entertain M--k. That night, guys were being cheaper and more saucy and sharp-tongued than usual. I was retaliating with snide comments myself, things like "Well the 'customer is always right' thing doesn't apply to you because I don't consider you a customer since you're not buying or tipping anything."

    At one point that night, I "stole" a dancer away from a customer that had scoffed at me earlier, then pointed at him and said "Haaaa-haaaaa!" a'la Nelson from the Simpsons.

    Okay here's what happened: When I offered shots to these two preppy guys, they gave me some kinda snide answer and basically weren't all that nice. About 20 mins later, a customer that WAS nice motioned me over to him and asked me to find "Kiki," the gorgeous blonde that worked there, because he reeeeaaaally wanted a lapdance from her. He even gave me a tip to motivate me to find Kiki and send her his way asap. So I look around for Kiki and whose lap is she sitting in?...one of the two preppy guys! I interrupt their convo by whispering in Kiki's ear, "There's a guy over there -- yeah, the one with the glasses and the plaid shirt -- who reeeeaaally wants a dance from you. He told me to get you." Kiki promptly jumped off the guy's lap and vapidly flounced away without even politely saying "bye" or "be back soon" to the preppy guy. So that's when I pointed to the guy, said "Looks like I stole away your girl" and said "Haaaa-haaaa!"

    M--k was in hysterics! He thought it was soooo funny how I was smarting off to all the guys that got on my nerves. Haha!

  10. #10
    Featured Member AznExtasy's Avatar
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Back when I still worked square jobs, I was soo not like the bitch I am now. Restaurant hostessing, fast food, department stores.. etc. I always went out of my way to cater to everybody and try to make the customers happy. I would never to think of putting my foot down in sticky situations or telling people off if they deserved it. I kind of regret that now. I can tell you for a fact that the waitresses at IHOP I used to work with have been wayy ruder and cattier than ANY stripper I've worked with. Them bitches was ruthless!!! I learned from dancing how to shut down somebody right away if they started acting wrong.

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    Featured Member Sinder's Avatar
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    This goes back a few years when I worked security for a casino. We just had a bus load get dropped off and I was working the entrance by the bar. There was one overly confident fellow who was pestering me for a date. He was about 5ft tall and about the same around...lil fat dude COVERED in these skin tags/cysts whatever, he looked like a troll....

    Troll: "Hey gorgeous, how 'bout a date?"

    Me: "Uh, no thanks." (I try to igonre him, even though I am stuck at my post)

    Troll: " Aww, come on. As friends?"

    Me: "I have enough friends, Thanks..."

    Troll: "You can never have enough friends....ya know, "special friends" hehehe"

    Me- "You haver two choices 1) Go back under the bridge and harass the billy goats wanting to cross or 2) You can try your luck in the casino because you'll have more luck in there than you ever will with me. Now get rollin' "Speedbump".


    Yeah, that day I shocked evryone I worked with becasue I was a bitch to this guy...and despite being a bitch, the bar staff who overheard could not stop laughing!

  12. #12
    cameron_keys
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    I cant even begin to figure out which customer over the years I've been the biggest bitch to. It's kind of a daily occurance for me.

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    God/dess Susan-Va's Avatar
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    The resident club pervert was sitting next to me. He likes to have his hands a over whoever is closest to him. I was tired of it.

    Me- You don't have to paw me to have a conversation with me.
    Pervert- Aw come on Puddin'. (His favorite name for dancers)
    Me- How would you feel if some guy was pawing all over your daughter.
    Pervert- My daughter wouldn't do this job.
    Me- I hope that one day your daughter meets a man who has as much respect for women as you.

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    God/dess lestat1's Avatar
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    I worked retail during my high school and college years. I never once, not even a little, raised my voice or lost my temper with a customer, much less been rude to one. I had plenty be mean to me. I'm very proud to say I rose above it 100% of the time and always stayed professional. Of course the result of that is that now I have zero tolerance for a service industry employee being anything less than completely polite with me, especially considering that's how I treat them. Hence why I will never again shop at Best Buy (it's been 6 years now).
    Quote Originally Posted by _Avery_ View Post
    omg, why is it so huge?!! lol lol

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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    I did retail. I never managed to rise above my temper.

  17. #16
    PhillyDancer1982
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Quote Originally Posted by AznExtasy View Post
    Back when I still worked square jobs, I was soo not like the bitch I am now. Restaurant hostessing, fast food, department stores.. etc. I always went out of my way to cater to everybody and try to make the customers happy. I would never to think of putting my foot down in sticky situations or telling people off if they deserved it. I kind of regret that now. I can tell you for a fact that the waitresses at IHOP I used to work with have been wayy ruder and cattier than ANY stripper I've worked with. Them bitches was ruthless!!! I learned from dancing how to shut down somebody right away if they started acting wrong.
    I CAN RELATE TO THAT SO MUCH!!! AznExtasy, I was the same way...I always went out of my way to cater to customers and live up to the role of "ideal employee" at all my min wage jobs. Like you, I look back and I regret being so damn nice. And like you, it was stripping -- along with some pretty bad stuff that happened in my personal life as a result of me being too nice/too passive -- that taught me how to shut somebody down right away if they're treating me wrong.

    It's because of all the times that I was over-the-top accomodating all all those past jobs, that I get so extremely pissy and irate when I get something short of "excellent customer service" at places like McDonalds or Acme today. E.g., if I go into McDonalds and the moody stoned-looking drive-thru boy hands me a wrong order, I will call the restaurant and as I'm bitching about my order being wrong, I will say, "And what's with the guy not being cheerful enough? When I worked at McDonalds, I only made $5.15/hr instead of the $7/hr you guys pay your workers at this location, but I was supernice! I expect people to be supernice to meeeee!" If anything, being the Ideal McEmployee has turned me into quite the McBitch of a customer years later LOL.

    EDIT: I just realized that everything I said matched TO A "T" with what Lestat already wrote:

    Quote Originally Posted by lestat1 View Post
    I worked retail during my high school and college years. I never once, not even a little, raised my voice or lost my temper with a customer, much less been rude to one. I had plenty be mean to me. I'm very proud to say I rose above it 100% of the time and always stayed professional. Of course the result of that is that now I have zero tolerance for a service industry employee being anything less than completely polite with me, especially considering that's how I treat them. Hence why I will never again shop at Best Buy (it's been 6 years now).
    Yes, Lestat, I can relate to "boycotting" places simply because they won't give 100% service the way I would have if I had their job. In my day job's town alone, I've started boycotting the shitty pizza place across the street, the McDonalds, Target, and Acme Market...all because of poor service and horrible selection.

  18. #17
    PhillyDancer1982
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Quote Originally Posted by cameron_keys View Post
    I cant even begin to figure out which customer over the years I've been the biggest bitch to. It's kind of a daily occurance for me.
    LOL I thought you'd say something like that...you're so awesome! Along with that girl "Anna" I wrote about before, I think you're my new hero on how to be an asshole to jerks who deserve it!

    But when you think of a few of your meanest stories, feel free to share.

  19. #18
    Veteran Member zippyelf's Avatar
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    I worked as a seasonal part-time manager for Victoria's Secret over X-mas (it's my reg job too. I got promoted for holiday). This woman came in a few weeks back with a return. Usually, we are quite willing to return stuff since the company has the most ridiculously lax return poilicy ever. BUT, this woman came in with her "friend's" receipt and credit card to return some items. Common sense tells me not to let her do the return.

    So I explain to her that since it's not her credit card and she doesn't even have the same last name as the cardholder, I won't allow her to return anything and her friend must come do the return herself. She freaks out. We give her the corporate client relations number. About 15 minutes later, I get a call from corporate telling us to make an exception this once. Now, I hate the entitlement thing some people have, so I was pissed off at this lady and her snobby attitude and her refusal to see why I refused her in the first place.

    I'm standing up there doing the return when the other manager gets over our headset and tells me to tell the lady that she will never be allowed to do this again. We're making a one-time exception. So I tell the lady this and she starts balling. Like... screaming, running nose, wailing crying. It was insane. She starts telling me that she understands about LP issues and whatnot (obviously not) and she's so sorry and that she's having such a bad day.

    I just stared at her.

  20. #19
    God/dess Andygirl's Avatar
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Quote Originally Posted by PhillyDancer1982 View Post
    It's because of all the times that I was over-the-top accomodating all all those past jobs, that I get so extremely pissy and irate when I get something short of "excellent customer service" at places like McDonalds or Acme today. E.g., if I go into McDonalds and the moody stoned-looking drive-thru boy hands me a wrong order, I will call the restaurant and as I'm bitching about my order being wrong, I will say, "And what's with the guy not being cheerful enough? When I worked at McDonalds, I only made $5.15/hr instead of the $7/hr you guys pay your workers at this location, but I was supernice! I expect people to be supernice to meeeee!" If anything, being the Ideal McEmployee has turned me into quite the McBitch of a customer years later LOL.
    I hope you don't actually do this. I hate overly friendly food service people. It's the drive thru, I don't need to know their name, I am not looking for a fucking relationship. Starbucks is the worst about this. As long as they get the order close, I am fine with it.

  21. #20
    PhillyDancer1982
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Quote Originally Posted by Andygirl View Post
    I hope you don't actually do this. I hate overly friendly food service people. It's the drive thru, I don't need to know their name, I am not looking for a fucking relationship. Starbucks is the worst about this. As long as they get the order close, I am fine with it.
    Sorry Andy, but I DID do that when I worked those kinds of jobs. And yeah looking back, I can see how annoying I was. No wonder the boys at school teased me about how "cheerful" I was at McDonalds! But I was just trying to do my job!

    Here's the worst: One time when I was waitressing at a restaurant, this asshole elderly couple came in and apparently they were Mystery Shoppers. It was only my 3rd day on the job, but whaddyaknow, *I* get socked with the Mystery Shoppers. Not only did they nitpick all the thing that I wasn't completely familiar with(being my 3rd day), and the things that were completely beyond my control(bar screwed up the drinks by giving flat soda, kitchen was swamped so the food took a little longer), but they later gave me a HORRIBLE review by writing, "I swear to God, if I hear her say 'awesome!' one more time, I'm gonna scream." I don't think my feelings have ever been that hurt before by a customer. Here I was, trying to be pleasant and attempt to make up for any incompetency I had as a result of being brand new, and they used it as an opportunity to tear me apart. I was trying to be nice, but apparently my niceness was about as annoying as Barney the Purple Dinosaur. It was soooo mortifying.

    I haven't worked in that restaurant in a long time now. If I ever see those asshole old farts out in public and I happen to recognize them(which I probably won't), I'm NOT going to be nearly as cheerful and "awesome" as I was that day. If anything, I'll probably make an equally snide comment, saying "If you farts walk this slowly in front of me for one more second, I'm gonna scream!" Fucking cunts.

  22. #21
    Yekhefah
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    I've posted this before, but here it is again because it's a classic...

    When I was waitressing at a fine Italian restaurant, we had this one heavyset waitress who was all sweetness all the time. One day it was a packed lunch rush, and she had this table of two bitchy suburban housewives, one of whom was running her ragged and treating her like an illiterate slave. Bitchy Housewife, at one point, demanded a straw, so Sweet Waitress went to the back for it, and noticed that her food for another table was ready. She stuck the straw in her apron and grabbed the tray, intending to deliver the food first and then drop off the straw. The tray was about as big and heavy as she was, very precariously balanced.

    So as she walks by, Bitchy Housewife grabs her arm and snaps, "Excuse me! My straw?!" Sweet Waitress came very close to dropping the whole tray of food. She struggled to keep it, and as she regained her balance, she suddenly snapped loudly, "Listen, lady! I don't go down to the bus stop and slap dicks out of your mouth when YOU'RE trying to work!"

  23. #22
    PhillyDancer1982
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Okay this one time at McDonalds. I had just turned 16, and was working the drive-thru window. Some hillbillyish asshole dude and his girlfriend pull up in a truck to the drive-thru speaker. While they're ordering, the asshole scolds his girlfriend...sign #1 that he is the abusive boyfriend type. When they pull around to the drive-thru window, I cheerfully tell them that it'll be an extra minute for their food, because they're just finishing cooking the new batch of hamburgers(not my fault).

    Overall the asshole dude wasn't very friendly to me OR his girlfriend in the truck. The asshole dude(a decently cute guy in his mid 20s, wearing a slightly dirty yellow baseball cap) looks straight ahead and says, "Hurry up, bitch." At first I tried to tell myself that I wasn't the one he was calling "bitch," but the more I thought about it, the more I realized that he WAS calling me a bitch! I relayed this story to my coworkers and they agreed! I was a little hurt that a cute(but asinine) guy insulted me. I was also very bitter that here I was, 16 and never been on a date yet, but here even this asshole was able to get a girlfriend. But being the Enthusiastic Little Mcdonalds Worker, I smiled and handled the rest of the transaction like normal. Hey, I couldn't be rude when I was getting paid a whole $5.40/hr(just got a raise) of my very own, could I?

    But OFF THE CLOCK is a different story, eh?

    Immediately after work, I walked up to the nearby town firehouse for Bingo Night. As a hoot, my coworker buddies and I would play Bingo each week just for shits and giggles. Who do I bump into on my way up there?...Mr. Asshole with the Dirty Yellow Baseball Cap himself!! He's grumbling to his friends, saying, "Uh I hate this place, my girl dragged me out here."

    Well I was supernice to him when he was a dick to me at the drive-thru, but I was off the clock now! I nearly bumped into him when I walked by, I stared at him and said, "Outta my way, DICK!"

    (In words of the McDonalds commercial) Da-da-da-da-daaa I'm lovin' it...

  24. #23
    God/dess Bella21's Avatar
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Quote Originally Posted by PhillyDancer1982 View Post
    I figured this thread will be very humorous. So I gotta ask: Out of all the jobs you(or a friend) has had, what was the meanest thing you ever said or did to a customer? Please feel free to include retail, fast food, etc jobs as well.

    My friend M--k, at the deli of Acme Supermarket:
    Disgruntled male customer: "WTF $%#&@*!&!&#$ what do you mean you're sold out of this product?!" (starts arguing heatedly with M--k because the deli is sold out of the meat he wanted) "DO YOU VALUE YOUR LIFE?"
    M--k: (nonchalantly, casually) No, actually I don't. Do you value yours?
    Disgruntled male customerin a snobby, condescending tone) Yes I do, but I'd give up my life to protect my kid here. (points to toddler in stroller)
    M--k: Ahhhh the answer's simple then. THE KID GOES FIRST.
    Disgruntled male customer: (turns a pale of white, whiter than a sheet, look of fear on his face, then runs off to customer service to snitch out M--k)*
    That is HILARIOUS! HAHAHA!
    If you think school is hard, try being stupid.

  25. #24
    PhillyDancer1982
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    Quote Originally Posted by Bella21 View Post
    That is HILARIOUS! HAHAHA!
    I thought so too! Admittedly sometimes I visit M--k at his hated supermarket job simply because it is ENTERTAINING just to watch the way he smarts off to most of the customers. For someone that's so passive in "real life," he seems to have this dark, secret side of himself come out when he's at the job he hates so much. He'd be great inspiration for a Saturday Night Live skit LOL.

  26. #25
    Featured Member saphire123456's Avatar
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    Default Re: Meanest things you or someone else has said to a customer (can be at any job!)

    i was a telemarketer for a while when i was 16 or so, and i mean it was expected that some people were gonna be rude, but there was 1-2 a night that were just complete dicks, yelling and/or cursing at me, idont know why they couldn't just hang up, but i used to make up a weekly shit list and call them at 3 in the morning with my number blocked, waking them up and yelling back at them....it made me happy
    These days I like to count my money. I like to wash it delicately and iron it. Sometimes I dry it with some bounty to make it all nice and cuddly. I love my money... did I say that out loud?

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