Okay, I don't know whether this belongs here or the dollar den but I need some advice.
I went to the Optometrist back in June of last year. I went where my insurance would pay for me to go at that time. I have pretty bad vision with an astigmatism. I got a prescription for contacts. They ordered the contacts and I picked them up there. They are about 30 miles south of me and they were the closest place I could find under my insurance. The contacts where a 6 month supply.
December is time to reorder. I call a week in advance of my running out. I want to have the script faxed to Target optical which is closer to my home. Two days later, no response, I call back, they have lost my script and offer no alternative. I get pretty upset. I have a friend deal with it. My friend says they should give me a free exam if they can't find my script so I can get my contact lenses. I agreed. He called them and didn't get very far until he threatened to call the Optometry board. They pop this script out and fax it Target Optical. Target orders the script as it's wrote but their own brand of lenses(Target) which will save me money. The lenses came in and I have worn them a week in a half because I figure it takes time to adjust to them. The lenses have been all over my eyeballs, popping up and down and I notice I can't see as well. I noticed I happen to have one contact left from my first order back in June (Acuvue lenses) and the boxes they came in. I notice the script is different on my new lenses. I put the Acuvue lense in one eye and the Target lense in the other eye. I can see really good like before with the orginal lense I ordered and not so good with the newer one. The scripts are not matching either but brands can be different so I go back up there today. The service rep ordered exactly what the prescription called for. I get a copy of the script. Him and I are looking at it and the orginal was for 5.50. They marked over it with 5.00. They also changed something else, the B.C. from 8.6 to 8.7. He and I agreed it was pretty messed up what they did. I have an exam scheduled at Target tommorrow so I can get what I need.
Should I report this? What can I do about it? Is this some sort of malpractice? Any advice is greatly appreciated.



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