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Thread: FUCKING SallieMae! I could KILL....*grrrr*

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    Veteran Member sparkleeyz's Avatar
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    Angry FUCKING SallieMae! I could KILL....*grrrr*

    Okay, I just have to vent about Sallie Mae. First of all, you dial customer service and give your fucking social security number to someone in another country! I might as well just throw in a credit card application and my checking account info in there while I'm at it! THEN, the customer service rep tells me that I don't qualify for a deferrment (I'm unemployed) because mine is a private loan. FINE. I requested a forbearance. We can postpone your payments for 6 months........that requires a $100 fee. I reply, "Well, I'm unemployed and have not a dime. I can't afford the $100 fee. Trust me, if I had $100 I'd just pay the loan because that's all that my payments are." He tells me he can transfer me to someone who can delay the fee and postpone my payments at the same time. GREAT! Right?.....WRONG! I hold for 15 mins and someone finally picks up....then....hangs up! GRRRRRRR!!!!!

    I compose myself so I don't blow up at whomever answers my next call. A woman answers this time. I tell her the deal and she says (after I told her twice that I am unemployed) "Why don't you have the $100?" I tell her calmly, "Because as I said, I am unemployed." She replies, "Okay. What is the reason you are requesting the forbearance? Because the forbearance has a $100 fee. " I let out a big sigh and can't even bring myself to explain it to her again. We sit there in silence for a moment and then she says she'll transfer me to someone who can help. She transfers me and a woman answers. She tells me she can't postpone my payments because my account is paid up to date; she has to wait until it's delinquent. The whole point of me calling NOW is because my payment isn't due yet! I don't want my loan to be delinquent! I'm trying to AVOID fucking up my credit. She then tells me that there will be a $100 fee. I explain to her (calmly) why I was transferred to her and the SECOND I finish, we get disconnected! Sallie Mae is ALWAYS like this! I swear, I wish I'd never taken out student loans. I could rip my hair out right now! :end rant:
    "I Can Sell Raid To A Bug. i'm A Hustler I Can Sell Salt To A Slug" -Cassidy

  2. #2
    Yekhefah
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    Sounds like Bank of America. At least we're finally establishing a unified standard.

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    God/dess Pretty_Penny's Avatar
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    my boyfriend has been dealing with sallie mae for years. they just took his entire tax refund. like, we were waiting for it to hit his bank account (needed it) and it never did... then we get a letter in the mail saying it all went to sallie mae.

    sigh

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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    Sounds like Chase bitch asses. sometimes, I feel like stuffing my money in a jar ghetto style and call it day. I hate being transferred from person to person and get the run around then get
    "mysteriously" disconnected, then start the damn process all over again

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    Veteran Member SexyJess's Avatar
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    Ugh... what is up with getting horrible customer service from these companies? Your story reminds me of when I called Chase because my credit card numbers were stolen.... 2 hours on the phone. There go my daytime minutes.

    I despise Sallie Mae. My husband has a loan through the company and it seems like they jack up the interest rate monthly. Needless to say we're working hard to pay it off.

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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    I knew about SallieMae well before I took out student loans, and I refuse to do business with them. Boyfriend's mother thinks they can do no wrong. This is the woman with a 400's credit score. Oi.

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    Featured Member Ava Jadore's Avatar
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    I feel your pain...I can't think of one company that has good customer service over the phone. I took 6 phone calls to Amazon's customer service to get help when I was having trouble with a company I ordered from at amazon.com.
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    glad to see i'm not the only one dealing with sallie mae. when i started school, i was told my monthly payments wouldn be $10 a month. last month they jumped to $60, no notice, just got the bill. so i called and got the run around BS. i'm paying it off, it's not too high, only $2700 and then that's it. i'm never using sallie mae again.

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    Featured Member saphire123456's Avatar
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    sallie mae is the devil. my bf has them, and they have a nasty habit of calling at 7 on a saturday and asking how come he overpaid his bill
    These days I like to count my money. I like to wash it delicately and iron it. Sometimes I dry it with some bounty to make it all nice and cuddly. I love my money... did I say that out loud?

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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    That's who I got my school tuition loan through

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    Featured Member saphire123456's Avatar
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    Quote Originally Posted by greenidlady1 View Post
    That's who I got my school tuition loan through
    i'm sorry
    These days I like to count my money. I like to wash it delicately and iron it. Sometimes I dry it with some bounty to make it all nice and cuddly. I love my money... did I say that out loud?

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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    Quote Originally Posted by saphire123456 View Post
    sallie mae is the devil. my bf has them, and they have a nasty habit of calling at 7 on a saturday and asking how come he overpaid his bill
    7 am on a saturday? i wish i could get through to them on a saturday. when i call then i get the "our office is closed, please call back during business hours." recording. and then of course they don't give their office hours, so i have no idea when to call. and what company bitches when someone overpays on a bill?

  13. #13
    Yekhefah
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    ^^^ The kind that wants you to take a long time paying off your debt so they can collect more interest.

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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    I don't know who this Sallie Mae person is, but she sounds like a real bitch to me!!!

    Sexy Jasmine after getting fucked over at work:

    God loves strippers and when guys do things like that its an automatic ticket to HELL!


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    Veteran Member sparkleeyz's Avatar
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    You know a company is bad when Dateline had a whole 30 minute report on them! My loan is 10k and let me tell you, that is the FIRST thing I'm paying off with my dancer salary. Not my BA, not even my car; first Sallie Mae.

    They harrass my mother, sisters, anyone who answers the phone. If she tells them I'm not home, they called back every 10 mins after that for the next 4 hours!!!! All because I owed them.....(brace yourself for this).....63 cents! Yes, that is no lie, a whopping 63 cents.
    "I Can Sell Raid To A Bug. i'm A Hustler I Can Sell Salt To A Slug" -Cassidy

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    Featured Member saphire123456's Avatar
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    yeah, that sounds about right, they call all the bloody time and he's got automated payments!!! and they are sooo obnoxious grrrr
    These days I like to count my money. I like to wash it delicately and iron it. Sometimes I dry it with some bounty to make it all nice and cuddly. I love my money... did I say that out loud?

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    Featured Member nicole84's Avatar
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    Uh oh....I've got about 18k through them....plus what i'm accumulating now for law school...

    I had to defer it for school, and they were good with me...but you ladies are scaring me now...

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    Featured Member needtodance's Avatar
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    OMFG i HATE them.

    SEriously. Sallie mae representatives make me suicidal. Calling at 5 AM and REFUSING to stop, over stupid things like overpaying, or whatever issue they see.... And i can't "make" tem stop since even though they KNOW the time zone i live in, and have my adress, my phone area code is from my OLD time zone where its theoretically a more acceptable 8 AM...

    UGH! plus, they make it SO hard to pay the things--different due dates for different "groups" of loans, and putting money i send in towards the loan group thats NOT overdue and then harassing me for it...

    ZOMFG ARGH! I seriously hate them. With a burning bloody passion.

    SOOOOOOOOOOOOOO sleazy! And yes, i hate that you have to give EVERYONE there your SS number... THank you, i work hard to protect my identity...
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    I got my school loans through them too..The stupid school financial aid person cancelled my loans when he was just supposed to change the lender.It was a bitch trying to get SallieMae to fix the problem and then it took forever for my loans to come in..

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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    my school loan is sallymae too.... $27,000 all sounds good,but i dont have to start making payments til 24 months from now so we'll see what happens then... hope theres no penalties for sending in money now when i got it just to get a head start.... u guys are making me think there will be....

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    Featured Member pixiepower329's Avatar
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    If they have your current address, even if your phone number is in another time zone, they CANNOT call you earlier than 8AM.... PERIOD. The next time they call you before then, inform them that you are aware that they have your current address on file and if they violate law again you will be filing a complaint.
    !

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    Featured Member needtodance's Avatar
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    Default Re: FUCKING SallieMae! I could KILL....*grrrr*

    Pixie-I did that. Three different supervisors played dumb about changing it in the system, and insisted they were NOT harassing me and it WAS acceptable conduct. And promptly disconnected me everytime i insisted on getting hold of someone to lodge a complaint with.
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    temporary abortions for everyone?

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