
Originally Posted by
greeneyedgrl
I just recently had a similar situation happen to me. It was a company called Reservation Rewards. I had to file a fraud claim right away. They did an investigation and refunded my money. They didn't refund my overdraft fee, so I called up the claim company and told them that I got my money back for the fraudulent charge, but my overdraft fee that occurred because of that fraudulent charge was not refunded. The lady asked me for my account info and saw that I was telling the truth. It only took a couple of hours for them to refund the money back into my account. So, I would do the same thing if I were you. You need to file claims for ALL the fraudulent charges and then if they don't refund your money, you tell them you only got the OD fees because of the fraudulent charges and you want it refunded. If you file a claim for fraud and you occurred over draft fees because of it, they do indeed have to refund the money. It was not an error on your behalf and therefore it needs to resolved properly or you take your business elsewhere and report them to the better business bureau.
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