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Thread: worried about a customer complaining about the CR he bought

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    Senior Member Leona_Anne's Avatar
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    Default worried about a customer complaining about the CR he bought

    OK, so at my club, if a customer buys a dance/drink/CR/anything, he has up to a year to dispute it with his credit card company.

    Last night, I had my first $1k+ night. This guy bought me two CR, and then bought my time for the rest of the night. He signed his credit card slip, and was buzzed - not sober, not drunk - when he signed them (he had two beers by the time he was ready for the CR). The waiter and bouncer both witnessed that. He spent, in total, over $2500 at the club on his card alone, including tips and extra beers and drinks. In total, I recieved about $1.5k of the money he spent.

    Now, if this guy complains, I have to give back all the money I earned to the club. I think it is unfair, but I really do need this money for rent, since I was sick most of this month and couldn't work, however, that's the way the club is run.

    How often do men complain about what is on their card? It won't show up at "strip club" or anything, just a very generic name.

    The reason I think this guy WILL complain is cause he did end up passing out in the CR and throwing up (ew).He ended up getting kicked out because of this (duh) as well because he took his pants off and exposed himself (double ew). The guy was single, not married, so he doesn't have much to lose if he does debate the charges, although he DOES work as a civilian contractor for the military, so I don't know if that will reflect badly on him with the military if he does complain.

    I'm just nervous. I had a great night and I don't want it to be ruined by some idiot trying to pull a fast one or anything. Someone please make me feel OK!
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    God/dess ViolaStrings's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    There's nothing you can do about it right now. You just have to wait.

    Most of them are so embarrassed by the whole evening the day after they just pay and don't complain. It's very difficult to contest those charges. You have to get very specific with your company about what happened and how you were ripped off. It's like the old rich guy equivalent of testifying in a rape case. They really put you through it.

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    Veteran Member OmgShesWild's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    Is it a common thing for guys to dispute CC charges at your club?


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    Senior Member Leona_Anne's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    Quote Originally Posted by OmgShesWild View Post
    Is it a common thing for guys to dispute CC charges at your club?
    I honestly don't know. Tourists don't dispute it, but local guys might and the guy was a local.
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    Default Re: worried about a customer complaining about the CR he bought

    I think most men would be too embarrassed to dispute a charge after puking and exposing themselves.
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    Default Re: worried about a customer complaining about the CR he bought

    hesnt going to complain
    hes probably terribly embaressed about what he can remember of how he behaved
    and doesnt want to draw attention to what hes done
    "i dont mind living in a mans world, as long a s i can be a woman in it"- marilyn monroe

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    Default Re: worried about a customer complaining about the CR he bought

    Why on earth would YOU have to give it back?!
    You worked for that money, and you were paid for your services
    seems unreasonable that he would have ANYthing to dispute!
    and even if he did dispute it, the money is still yours!
    The credit card company can deal with his issues, not you

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    Featured Member pixierocksonthepole's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    I never had that problem. I think it is unfair that you'd have to give it back and not the club. But I think you also may just be stressing yourself out way more than you need too. Just relax and take it as is.





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    Veteran Member Rockell's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    I don't think that he would dispute the charges, and even if he did, I don't think that anyone would find you at fault. It's not like you ripped him off. You provided your time, and he compensated you for that time, it's not your fault he got too drunk, puked on himself, and violated the rules of the club by whipping his dick out. It does suck that you have to give the money back to the club if a charge is disputed, tho.

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    Veteran Member kellyallstar's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    I don't see how anyone could make you give back that money. He paid for your time. Whether he passed out or not.
    I'm here to make money. NOT make friends, if I make a friend then it's a bonus.

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    Default Re: worried about a customer complaining about the CR he bought

    I can't imagine that someone could just call up the credit card company and say, "I changed my mind about the services I bought and signed for. Reverse the charge."

    If I went to a spa and charged up a bunch of services, could I reverse it the next day? It doesn't seem likely. If this was the case, people would constantly try to reverse charges on services like spa, hair and nails, strip clubs, hotel rooms, restaurants, etc. Surely there's some responsibility on the part of the customer to actually PROOVE they didn't get the services they were charged for.

    And hell, if the club already gave you the cash, I'd say fuck it if they tried to get it back.
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    God/dess ViolaStrings's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    It does happen. At my old club it happened ALL THE TIME and you had to pay the money back, even though the money was charged 15% both ways ($575 charged to the customer equals $500 in funny money equals $425 in real money to you, so the club makes $150 off the transaction alone!). It was fucking ridiculous.

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    Default Re: worried about a customer complaining about the CR he bought

    Thats bullshit you can't get your time back.

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    Featured Member dangerousdiva's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    The whole finger print ordeal when they sign the CC slip prevents charge backs though, right?

    I think if a club asked for my money back due to a custy charge back i would laugh and then quit.


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    Veteran Member Rockell's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    Customers at my club try this quite frequently at my club (but the complaints are always about the same 3-4 girls who rip people off), so the club has placed a limit on how much we can receive in tips on the the CC slip, it can't be more than 40% of the cost of the dance/room. The club has never asked for any of the money back from the dancers though.

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    Featured Member Otoki's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    Quote Originally Posted by pixierocksonthepole View Post
    I never had that problem. I think it is unfair that you'd have to give it back and not the club. But I think you also may just be stressing yourself out way more than you need too. Just relax and take it as is.
    That really surprised me. When people buy dances with their card at Seville, they get funny money. The club gets 3 out of every 20 dollars, which kind of sucks, but if the guy renegs on his credit card agreement, the dancer keeps the money and the club takes the hit.

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    God/dess velvet's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    yea i've never heard of a club NOT taking the hit. my club makes you sign like 3 different papers/receipts when you run a tab or get funny money.

    seriously in all my years of dancing i've only heard of the club getting charge backs not the dancer. in fact we quit taking american express after one guy ran up thousands in a month long period and contested the charges. american express will almost always side with the customer. (thats one reason it's the only plastic i carry)
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    Senior Member Leona_Anne's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    Quote Originally Posted by velvet View Post
    yea i've never heard of a club NOT taking the hit. my club makes you sign like 3 different papers/receipts when you run a tab or get funny money.

    seriously in all my years of dancing i've only heard of the club getting charge backs not the dancer. in fact we quit taking american express after one guy ran up thousands in a month long period and contested the charges. american express will almost always side with the customer. (thats one reason it's the only plastic i carry)
    Yeah, that's the only area where my club sucks. We have two managers: one is OCD about the charges getting charged back to the dancer and the other doesn't give a shit. The guy used a Visa, I believe.

    I'm just paranoid, I guess. :/
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    God/dess ViolaStrings's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    ^ I've had rooms WITH thumbprints get charged back.

    I heard of a club that makes you hold up the cash, your license, and your receipt and get a polaroid taken.

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    God/dess holiday's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    Quote Originally Posted by ViolaStrings View Post
    It does happen. At my old club it happened ALL THE TIME and you had to pay the money back, even though the money was charged 15% both ways ($575 charged to the customer equals $500 in funny money equals $425 in real money to you, so the club makes $150 off the transaction alone!). It was fucking ridiculous.

    Wait, you would originally only get $425 of the total, and then if it's contested you have to give back all $575!!??? So you'd have to pay extra for getting screwed over? Is that right? That's straight up criminal.
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    God/dess ViolaStrings's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    ^ You had to pay back only the $425, even though you tipped the DJ 10% of that, and the house fee is $90. They make $150 off every hour you sell, not to mention the room cost and the drinks! I don't see why they can't just eat it.

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    Featured Member Otoki's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    Quote Originally Posted by velvet View Post
    yea i've never heard of a club NOT taking the hit. my club makes you sign like 3 different papers/receipts when you run a tab or get funny money.

    seriously in all my years of dancing i've only heard of the club getting charge backs not the dancer. in fact we quit taking american express after one guy ran up thousands in a month long period and contested the charges. american express will almost always side with the customer. (thats one reason it's the only plastic i carry)
    Not to mention that AE charges ridiculously high service charges to small businesses. My favorite restaurant doesn't take AE because they'd be operating at a loss!

    As for the three dif receipts, that's what Seville does too. It's like buying a house.

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    Featured Member Otoki's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    Quote Originally Posted by holiday View Post
    Wait, you would originally only get $425 of the total, and then if it's contested you have to give back all $575!!??? So you'd have to pay extra for getting screwed over? Is that right? That's straight up criminal.
    I'm guessing that an hour costs 500, but the club charges 15% of CC transactions, and they take $75 from the 500.

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    Veteran Member Lady's Avatar
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    Default Re: worried about a customer complaining about the CR he bought

    your stressing out way too much over this. The cances are slim that he will do this.
    Does he even KNOW he can do this? Just because it is a rule at the club does not mean that HE knows anything about it.
    Pay your rent, get some new shoes, and call it a day.

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