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Thread: So pissed!

  1. #1
    Member Starting out (Maisy)'s Avatar
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    Thumbs down So pissed!

    My stuff came in from snaz 75 today. I ordered a pair of shoes, with my outfits. The shoes are on my order list, everything was paid for, duh. My package came today, on the box it says 1 of 1 package, so obviously my shoes aren't coming later. The packing list doesn't have my shoes on it! But I DID order and PAY for them, and they were on the tracking page,(markes as delivered, which they weren't!) and on the page they emailed me of my order!ARGGGGGGGGGH!!!!!!!!!! I sent a email to customer service like..."My package was marked 1 of 1. I ordered shoes with my order, and they aren't on the packing list, but they're in the confirmation email of my order, and on the tracking page. When will I recieve them?" with my confirmation email of my order attatched. BLARGGGGH!! I hope they fix this without it being a pain in the butt. I can't find a number on their site to call them, does anyone have it, or do they just not have one?

  2. #2
    Featured Member Winged Dinghy's Avatar
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    Default Re: So pissed!

    That does sound frustrating...

    I wouldn't freak out too much yet. I've ordered from snaz75 a bunch of times. Sometimes, the shipment doesn't come all at once. Like, I ordered some thongs and boots. The thongs arrived a few days before the boots.

    It's weird about the 1 of 1 on the packing slip. Hopefully, the shoes are coming. I would say to just give them a few days--I mean, you have no choice but to wait on a response to your email anyway.

    I'm pretty sure they don't have a phone number to call.

  3. #3
    God/dess JayATee's Avatar
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    Default Re: So pissed!

    I dont believe they have an 800 number but you can email them and they are very good about responding. [email protected]

  4. #4
    Featured Member Gemini_Syn's Avatar
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    Default Re: So pissed!

    Snaz does not have an actual number but they will get back to you via email asap. They will fix the problem.


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