Two great new changes are coming soon !
January 19, 2010
Number 1:
Streamray is covering Charge-backs on shows for the next 60 days !
One of the biggest complaints we receive from models is regarding charge-backs.
We know there’s nothing worse than performing a show for a customer who then calls his bank and denies the charges. Although charge-backs are kept to a minimum on our site overall, they can be very annoying to individual performers, so-
For the next 60 days Streamray will be covering these charges...
For now, this is a temporary test with the hope it can become a permanent program.
As a company, we are concerned about this cost to getting out of hand while trying to make your experience here at Cams the best possible.
We ask that you try to keep charge-backs at their current low rate by doing great shows, taking care of our members and minimizing excuses for charge-backs.
Remember, this is a raise for all our models.
Keep doing a great job, keep our members happy, keep charge-backs low, and keep this great bonus in place !
*Please note: we will not be covering charge-backs on fanclubs.
Also please take a moment to fill out this survey about these new features.
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Number 2:
There will be minor changes to payouts on Fan clubs.
One product that we see a lot of charge-backs for are fan clubs.
Most of these are against models who either no longer broadcast, or only broadcast a few hours per week. As a result, members feel they are not getting enough quality for their fan club membership and ask for refunds.
For that reason, we are changing payouts to incentivize models to “be there” for their fan club members by asking for a modest, minimum broadcasting requirement based on these criteria:
*Broadcasting hours per month:
20-40 Hours = 25% Payout
40-60 Hours = 50% Payout
60-79 Hours = 75% Payout
80+ Hours = 100% Payout
To make this simple, and easy for you to track, we are adding these great upgrades:
1) Broadcasting in “Free” / “Nude” and “Private”, all count towards the 80 hours of broadcasting time you need for a full payout on fan clubs sold.
2) You will be able to track your total broadcasting hours from an easy-to-read progress bar, soon to appear in your model’s center.
3) Your earnings report will indicate the total percentage paid on each member’s fan club.
4) No more $30 dollar earnings requirement for the previous month. As soon as you have 10 recorded shows in your bio, the link to sell fan clubs will appear immediately.
5) All “new” models will receive 100% payout on any Fan Clubs in the first 30 days.
The more models we have broadcasting in free, the more members come to our site, sign up, and spend money !
Thank you, Your Streamray team



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