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Thread: Changing name on alertpay account?

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    Default Changing name on alertpay account?

    Anyone know if its possible? I want to retain my privacy but can't get my alertpay account verified without my real name attatched to it. Is it possible to change my alertpay name once I've become verified? (I signed up for a personal pro account, not business)

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    God/dess Juliette25's Avatar
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    Default Re: Changing name on alertpay account?

    I have a business account. They verified me without providing proof of business ownership by listing me as a sole proprietor. Personal Pro is always going to show your name. You can just email support and tell them you want to change to a business account and they'll change it for you and help you through the verification process (that's exactly what I had to do).

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    Default Re: Changing name on alertpay account?

    I can't get verified though. I didn't pass the credit file verification for some reason I emailed them anyways to see what was up with that and see if I could get upgraded....I don't know why I'm having to many problems with them

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    God/dess Juliette25's Avatar
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    Default Re: Changing name on alertpay account?

    Damn hopefully they can help you out. I was having trouble getting verified using my credit card (which is a debit card) but somehow ended up getting verified anyway.

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    Veteran Member alexa111's Avatar
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    Default Re: Changing name on alertpay account?

    So the custy can see your real name if you have a personal pro acct? Oh not cool! I just signed up (haven't been verified yet), and I really don't want my personal info out there. Guess I better ask them to switch me to a business acct

    alexacruz.shakinit.com



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    Default Re: Changing name on alertpay account?

    Quote Originally Posted by alexa111 View Post
    So the custy can see your real name if you have a personal pro acct? Oh not cool! I just signed up (haven't been verified yet), and I really don't want my personal info out there. Guess I better ask them to switch me to a business acct
    yeah, I think only with the business account you can put a fake name or "business name" on your account. Safer way to go

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    Default Re: Changing name on alertpay account?

    Nooooooooooo, dammit, I just did this! Personal pro instead of business! Crap must figure it all out while camming tonight.

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