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Thread: Streamate keeps shuffling my icons

  1. #1
    Veteran Member KushKandi's Avatar
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    Default Streamate keeps shuffling my icons

    Tonight I set up a second laptop to watch myself cause I was unsure if my HD icon was functioning. I kept refreshing the page while I was live and I only saw the Phone icon functioning. I do offer Sound and HD but only the phone icon was showing up. Then within 10 minutes of the show the HD icon popped up. But still no sound. Everyone could hear me and I carried on conversations all night. There was a 5 minute period when all 3 icons were shown but it seems every time I End Session, it starts over and slowly works up one icon at a time. Sometimes it shows all, sometimes it shows none. Sometimes it shows one or two. But Sound seemed to be the one working the lease even when everyone can hear me fine.

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    Default Re: Streamate keeps shuffling my icons

    you should contact streamate supprt

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    Default Re: Streamate keeps shuffling my icons

    Dont they put the icons up when the bandwidth is sufficent to provide those services? and when it drops a little low they remove certain services?

    Like if your on sm and try to use another site or youtube it will reduce your ability to send extra services from your computer.

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    Default Re: Streamate keeps shuffling my icons

    omg you so right, everytime i watch youtube on the side the guys say my cam is lagging and I did the test on another browser and they were right.guess I have to watch other stuff on my laptop instead.

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    Veteran Member KushKandi's Avatar
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    Default Re: Streamate keeps shuffling my icons

    I don't use any other program while I cam. I have a back up laptop I use in case I want to do other things but I like to keep all my attention to my viewers. I feel weird even looking away from the chat, even just for a second. I also have Turbo Speed Internet with the best upload connection in my area. I pay $90 for internet alone but it's for a business connection. Sometimes I do notice the bars (for internet) sometimes goes down from 5 bars to 4 bars then back up to 5. I don't know why this happens but it's usually just a temporary issue that surrounds the area.

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    God/dess Juliette25's Avatar
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    Default Re: Streamate keeps shuffling my icons

    This has been happening to me and I'm emailing support every single time until they fucking fix it. I'm ALWAYS streaming in HD, with phone, and sound. I'm near the top of the first page when all three icons are there, I go private, and come out, and my HD icon is missing. I'm bumped to the second page. Fuck that shit. Please email support and email them again if it fixes and messes up. Maybe if enough girls take note of this and email support they'll fucking do something about it. It's fucking with our money.

    They're answer is always "it should be working now". And it will for a little while. They said one time "make sure you're using the media encoder". I'm using the media encoder every godamn time!

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    God/dess Juliette25's Avatar
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    Default Re: Streamate keeps shuffling my icons

    If you ladies see this happening please email support EVERY TIME! I'm still doing so and they're finally working on a permanent resolution. They made a comment to me that 'it affects so few hosts that we can't pinpoint the problem'. I think that's bullshit. So the more ladies that actually report it to them happening the more they will see that it's a problem.

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    Default Re: Streamate keeps shuffling my icons

    I keep reporting it - they keep telling me it's fixed

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    Default Re: Streamate keeps shuffling my icons

    Quote Originally Posted by BritishBecky View Post
    I keep reporting it - they keep telling me it's fixed
    Yea they keep resetting it for me but it goes back. Email from this morning says:

    "We have reset this again. It has been reported as an error and is still
    being worked on. Please let us know if you see it missing again and we
    will continue to reset it until the issue is permanently resolved."

    This is easily the 10th response I've gotten from them.

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