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Thread: streamate phone service, working?

  1. #1
    Member katiesgotcurves's Avatar
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    Question streamate phone service, working?

    Hey, is anyone having problems with streamate phone service??? It worked fine till the last week for me...

    I have tried to speak ENGLISH with support with not much luck.

    When I get a call, i answer, and it then rings back the pvt caller. He picks up and we are connected. Lately, it rings me, i answer, and it says calling back... and goes directly into a failed call... says something like... party doesn't answer, even though it had no time to ring him..

    Your input would greatly be appreciated. Streamate has been no help and my pvt peeps are getting annoyed and i am loosing dedicated regulars because the phone service isn't working properly.

    HMM???? Anyone else have this prob??? Katie

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    Veteran Member gingergina's Avatar
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    Default Re: streamate phone service, working?

    i havent even been able to turn my phone option on anymore. i think i noticed it yesterday. the phone icon just doesnt seem active.

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    Default Re: streamate phone service, working?

    I just contacted support yesterday for the same issue.... waiting now. Thanks for posting Katie and Ginger! I will let you guys know what I hear about as well.

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    God/dess laurielegs's Avatar
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    Default Re: streamate phone service, working?

    I had two guys try early this a.m. and it was not working. They were really upset. It was working fine for me earlier so must be down.

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    God/dess laurielegs's Avatar
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    Default Re: streamate phone service, working?

    Any updates?

    I hate to turn the feature on if it's still broken today.

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    Member katiesgotcurves's Avatar
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    Default Re: streamate phone service, working?

    Goodness gracious! I think support at streamate stucks these days. Maybe they don't speak english because they can't read it. I just got a response to my many emails about the phone problems (all different problems too) and they sent me INSTRUCTIONS again on how to set my phone number and how the service works. AHHHH Ummm what part of... It was working don't they get???

    I should just put my frickin wig back on and get my ass back online and make some money instead of fretting. I am just leaving phone off.

    Can I have an AMEN SISTA?? Lets go make money.

    katie

    OH ya, and they said they suspended the nudies that I reported. YEAH. I will go check and let ya know!!!

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    God/dess laurielegs's Avatar
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    Default Re: streamate phone service, working?

    Yeah, must still be broken. It's disabled when you try to turn it on.

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    Default Re: streamate phone service, working?

    hi

    it happen to me in december and it got fix, they said it is a carrier issue and they wanted me to give them the name of my phone carrier so they can reboot it on their end and it worked the the next day.

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    Featured Member Jessica1001's Avatar
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    Default Re: streamate phone service, working?

    Quote Originally Posted by katiesgotcurves View Post

    OH ya, and they said they suspended the nudies that I reported.
    Booyah! How do you know this? Did they tell you??

    -J

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    Thumbs up Re: streamate phone service, working?

    Quote Originally Posted by bollywoodbabe View Post
    hi

    it happen to me in december and it got fix, they said it is a carrier issue and they wanted me to give them the name of my phone carrier so they can reboot it on their end and it worked the the next day.
    She is correct....

    They sent me a message back yesterday asking who was my interenet provider though. They then replied back to inform me that my phone feature had been reset. All is good now, the phone works GREAT! Just give support a shout out.

    Did anyone else notice how crazy busy SM was yesterday?! Thank God for advertising and traffic... I had to up my prices just to function. (That's never a bad thing )

    HUGS!

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    God/dess laurielegs's Avatar
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    Default Re: streamate phone service, working?

    Quote Originally Posted by AlphaGal View Post
    She is correct....

    They sent me a message back yesterday asking who was my interenet provider though. They then replied back to inform me that my phone feature had been reset. All is good now, the phone works GREAT! Just give support a shout out.

    Did anyone else notice how crazy busy SM was yesterday?! Thank God for advertising and traffic... I had to up my prices just to function. (That's never a bad thing )

    HUGS!
    Thanks! I will do that. and yes, it was crazy busy last night for me too! Raised my price and still got privates, was very pleased, just wished I wasn't so tired and could have stayed on longer. Here's to another busy day!

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    God/dess laurielegs's Avatar
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    Default Re: streamate phone service, working?

    Just an update - I emailed them and they reset something and I can use the phone feature yet again, so if you are having probems shoot them an email.

  14. #13
    Member katiesgotcurves's Avatar
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    Default Re: streamate phone service, working?

    i emailed, they reset for me and still doesn't work, will try again tomorrow. I gave them my carrier but no reply, just a script email with stuipd instructions. Oh well...

    With all of us having a prob, i think there must be a bug or two in the system. Hopefully the will work it out soon. !

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    God/dess laurielegs's Avatar
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    Default Re: streamate phone service, working?

    Quote Originally Posted by katiesgotcurves View Post
    i emailed, they reset for me and still doesn't work, will try again tomorrow. I gave them my carrier but no reply, just a script email with stuipd instructions. Oh well...

    With all of us having a prob, i think there must be a bug or two in the system. Hopefully the will work it out soon. !
    I used it three times last night with no problem.

    One thing I have noticed is that if I email with the form on the website I seem to get a better answer than if I email directly through my email client. Hope they get it fixed for you soon.

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