
Originally Posted by
Midnight Oil
I-Payout is unreliable! For awhile, I was one of those people who sang praises about their services, because for a while- they were on point. But not so much lately. I recently switched my payment method [to Fedex] after having this conversation with one of the CSR Reps this past pay date, where again, my funds again were not paid out as advertised by them:
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Conference ID: LI9UCQX
5:00:33 PM REP: Hello. How may I assist you today?
5:01:39 PM ME: yes, Are payments going to be settled to prepaid card going today? usually they are settled / processed 'instantly...'
5:02:21 PM REP: No,
5:02:35 PM REP: As you may know, that type of transaction typically settles instantly, however, sometimes it takes up to 1 day. We had an unusually busy pre paid card week and because of this we are on hold waiting for a wire to hit the card issuing company. I was notified by accounting that we are expecting the transfers to settle by next week. We apologize for the delays and any inconvenience this may have caused you. We appreciate your patience.
5:04:52 PM ME: okay.i recall this happening before. do you all have any plans on notifying your customers about delays like these in the future? its kind of challenging not knowing when your money will be available to you, especially when one has bills to pay same day...
5:05:00 PM REP: Ask EMC or your back office...
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^ There are better options if you seek reliability in being paid your money.
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