This section will give you our list of Hot Tips on how to keep your customers happy and have them coming back for more.
- The word "Timewaster" is used only by those who fail to recognize a customer's buying signals. In any walk of life, people ask questions first to try and reassure themselves of the level of service they can expect before they spend their money. Bear this in mind when you communicate with your potential customer.
- Auto responses depersonalize you. Wherever possible answer emails and build a rapport with your customer.
- Customers like to read blogs to give them an insight to your character and your life. Make sure your blogs are interesting and positive.
- Offer Freeview on DirectCam. Freeview is only available to customers who have sufficient credits to conduct a private session. Therefore every customer who enters your freeview is a potential client. This is your opportunity to entice them into a private session.
- Don't be tempted to leave abrupt or rude responses to a negative rating. Most customers will make an informed decision based on all your ratings. Rude responses may make you feel better at the time, but will have a detrimental effect on how you are perceived by new customers.
- If you have a lengthy profile, remember not all customers will have had time to read it. They are interested in you and may prefer to ask questions direct. Take the time to answer them politely rather than referring them back to your profile.
- Wherever possible use random winner for sales items - as the winner is chosen at random this will go someway to proving you are genuine.
- Make any refunds promptly for failed Webcam or Phone Chat bookings.
- Respond promptly to bookings. Customers may multi-book to guarantee a response. Make sure you are the first to reply.
- Use PIN numbers for private gallery albums to reward customers who give ratings, feedback and field reports.
- Customers are likely to reciprocate if you leave them a rating/feedback first. Remember that customers can search by ratings - make sure your profile is seen.




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.. but these are the ones that pay my bills ..hell yeah they might piss me off, but their only looking for a way to get from reality and im looking for a way to make my money.. And being myself makes the easiest.. just my thoughts and experience

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