Glad to hear you got it sorted!




Glad to hear you got it sorted!


Ok Ladies....
Since solving my money issue at the atm I have been back onto live chat today to mention 'Payoneer Dave' as I thought they should be aware of him.
I just mentioned that something didn't sound right with him and have copied and pasted the conversation I had with live chat for all to see...
(I have changed my name as it's my real name on the chat...)
Please wait for a site operator to respond.
You are now chatting with 'Lucas'
Your Issue ID for this chat is (DELETED THIS)
Lucas: Hello and welcome to Customer Support, How may I help you?
ME: Hi Lucas, I would like to check something with you if thats ok....a couple of days ago I had a problem trying to get my money out of the atm machine that has now been solved and I have my money but whilst I was waiting for an email response and help with this from someone at payoneer I sent a message to someone else about it on a forum I visit often as he said he works at payoneer the thing is I dont think he does so feel I should report him...If I give you some info that he asked from me could you check him out please.
Lucas: Thank you. Please tell me everything you can regarding this case.
ME: Ok I sent him this message on the forum I use....
ME: Hello Dave, I was wondering if you could help me... I have a balance on my payoneer card which I can see in my account online but when I went to the cash machine it said I have a balance of 0.00 and it would also not let me withdraw anything at all. Can you tell me why... Thank you for your help.
ME: and he sent me this one back...
ME: Hello, Unfortunatelly, I can't help you here as you said. I can't verify you here throught private message. You must contact me on yahoo messenger (PayoneerCS - available for all of you), with a live camera feed. I must check your account so I can see what is all about. You must provide us some verification answers: 1. Full name: 2. ID number provided at registration (i.e. driver's license, passport, national ID, military ID). : 3. Current shipping address (must match the address we have on file): 4. Date of birth: 5. Username & password: 6. Answer to your secure question: Otherwise I can't verify you and help you further. PayoneerCS is offline Male Payoneer is an international payment distribution solution that pays directly to a prepaid MasterCard® card. --------------------------------------------------------- Sincerely, Dave Payoneer Customer Support
ME: It does not sound quite right to me though.
Lucas: First of all - do not reply to him! This is a fraud.
Lucas: And we are familiar with this fraudster. Thank you very much for reporting this.
ME: I thought so I have not replied to him.
Lucas: Can you please tell me the email address associated with your account
ME: I managed to speak to someone on live chat about the problem that I had.
ME: Yes it is.... (DELETED)
Lucas: Can you please tell me your date of birth?
ME: (DELETED)
Lucas: Can I have the answer to your secure question: What is your mother’s maiden name?
ME: (DELETED)
Lucas: This is the last details. We would never ask you for your password, please keep it in mind.
ME: Yes I thought that was the case with regards to my password.
Lucas: Good job contacting us about it.
Lucas: Okay thank you. Any more information that you think my be helpful?
ME: Not sure according to the forum he has been a member since Feb 2011
ME: His location is New York (so it says)
ME: Gives the name Dave
ME: Not sure if there is anything else I can give
ME: Just that he asks that anyone contacts him on yahoo messenger
ME: and think he mentions skype somewhere, though not to me.
Lucas: Okay. Thank you very very much, and please contact us only via phone, online chat, the contact us web form, and replying emails we send you from a @Payoneer.com emails.
ME: Ok thank you glad to pass this on....I thought it didn't sound right.
Lucas: Good job.
Lucas: Thank you for visiting. Please contact us at anytime.
ME: Thank you Lucas.
Lucas: Bye
Chat session has been terminated by the site operator.




Thank you for doing this too! Glad you didn't get suckered by him.


No problem, if it highlights him and stops people from being conned then glad to have helped....x








OMG.
So why does this payoneercs fellow still have an account here?
could we get a moderator to disable it?



Yes someone needs to ban the fake payoneer guy immediately
Hi guys, Nissim from Payoneer here.
Please note: As confirmed via the posted live chat, the user above is not affiliated in any way with Payoneer, and we are working towards having him banned from these boards. We are constantly on the lookout for any fraud and phishing attempts related to Payoneer, and I do apologize for any inconvenience this poster may have caused.
Please remember, as per safety and card-holder security regulations set by both MasterCard and Payoneer, Payoneer Staff members will never ask you for your card number or a copy of your card. Additionally, all Payoneer Staff members will have an @payoneer.com e-mail address.
We are always interested in your feedback, and in making Payoneer the best solution available. If you have any questions or feedback in regards to Payoneer, please feel free to contact us at http://www.payoneer.com/contactUs.aspx , or contact me personally at [email protected]
I will also be available via these boards for any general questions, comments and feedback.
As mentioned, please never send or display critical account information, such as your card number or an image of your card.
Thanks,
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