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Thread: Audio/video out of sync on Streamate?

  1. #1
    God/dess Smurfette's Avatar
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    Default Audio/video out of sync on Streamate?

    This is driving me crazy. My audio/video is out of sync on Streamate by about 1 or 2 seconds. I'm broadcasting in HD. I've lowered the bitrate to 350 and the framerate to 12, but still the same thing. It's done this before in the past but it seemed to just go away on its own... but I've been working on SM on/off all day and this is seriously starting to get to me. Customers are starting to complain too.

    I've sent a support ticket but I'm just wondering if this has happened to anyone else.

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    Featured Member Ms.Lacey's Avatar
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    Default Re: Audio/video out of sync on Streamate?

    I lowered my bit and kept the frame high and I haven't had a problem since

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    God/dess Smurfette's Avatar
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    Default Re: Audio/video out of sync on Streamate?

    Thanks, I actually lowered my framerate again to 10 and it worked, but if it happens again I'll try upping it. Stupid technology.

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    Default Re: Audio/video out of sync on Streamate?

    I have that happen to me all the time! So, lower the framerate? Good to know!


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    Featured Member kittykrane's Avatar
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    Default Re: Audio/video out of sync on Streamate?

    Well I had one guy in group today tell me he couldn't see my video..Funny because the other guy could. I think that was just his excuse to leave under 30 seconds.

    Thanks for the tip on the framerate though...

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    Featured Member Ms.Lacey's Avatar
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    Default Re: Audio/video out of sync on Streamate?

    Quote Originally Posted by kittykrane View Post
    Well I had one guy in group today tell me he couldn't see my video..Funny because the other guy could. I think that was just his excuse to leave under 30 seconds.

    Thanks for the tip on the framerate though...
    I had that guy he's a douche. He's on the banned list.

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    Featured Member kittykrane's Avatar
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    Default Re: Audio/video out of sync on Streamate?

    I can't ban the douches fast enough. Sometimes you can't do it until they come back another time. I wish we could ban them from their profile page, but all we can do is report them from what I can tell.

    I need to do the sticky note on who is abusing 30-seconds, etc..but it's hard to tell if they are just having tech issues too on their end. I guess that's why the "3rd time and you're out" rule is useful.

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