I was wondering if the wonderful ladies of this forum had any tips or suggestions on the most efficent way to handle a good customer, who suddenly turns into a pest. Let me explain:
I have a customer, who buys hour or longer sessions on a routine basis both on the big sites, and on an indy site. I honestly think there is something wrong mentally with guy, like he's midly retarded or something just by some of the things he says etc. and how he doesn't understand things. For instance, he thinks he's my boyfriend (LOL) (Of course I never led him on or did anything to give him this idea, my only guess is that Streamate's wonderful marketing somehow made him think that he's paying on a dating site? ???) He sends me a thousand emails every day. He comes into my free chat the minute i log on, and will sit there like "did you miss me" "hey its your favorite boyfriend" (at first i thought this was a joke, but now im starting to think that hes serious, which i think he must be mentally challenged or something) I have told him several times, that I am unable to give my attention to anyone in free chat, so if you want my undivided attention you have to go to private etc. His excuse is that he is waiting for his new cam to come in the mail because it broke. Sounds like BS but plausable considering that his cam was probbaly the worst i've ever seen. LOL When I am in private chat on SM, he will sit in free chat and type "did you miss me," and just keep typing obviously to get attention.
I obviously don't want to loose a customer, in case the probability is that he IS waiting for a new cam. I have made more off this guy than any customer i've ever had on cam. However, does anyone have any advice on the best way to deal with this situation? When he starts pestering me in free chat and i see that he's not buying shows, then i just log off and work another site. Is this the only way to handle this or do you ladies know of a tactful way to handle pesky customers.
NOTE: this thread is not to make fun of, or knock mentally challenged people in any way.
Thanks for all of your help ladies.



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