I have had this problem quite a bit, and last night this cost me at least an additional 400$ from a very sober and polite customer. For some reason, bank of america seems to hate new orleans strip clubs, and after a certain amount is spent or a certain time, they will cut the customer off. Now, at this point the customer can call the bank and say that they are sure they want to spend X amount of money and it is actually them with the card. however, after a certain hour, bank of america is closed and the customer has no way of reaching them.
I dont know whether this is all strip clubs or just in new orleans. Someone told me that bank of america will cut spending off out of the country unless they are notified before hand and apparently new orleans is treated as out of the country (totally fair, right?). Im guessing that if new orleans is treated differently then other places known for drunken shennanigans would also have this problem... like vegas maybe.
does anyone know if there is some secret number to call to get around this? I think it is absolutely ridiculous that when i have a sober adult customer who wants to spend their money as they see fit that the stupid bank makes me lose my sale. its not just bank of america,... i have had this problem with hancock bank as well, which i understand since it is a smaller bank. however, i have had this problem at least 4 times specifically with bank of america and since they are such a huge bank, i feel like there has to be some way to get a hold of them after hours.



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