my stream is super laggy but my bitrate is excellent... asked my room if it was laggy for them and they said said no. still kind of annoying.
edit: I had to reload my stream multiple times but it seems to have fixed itself



my stream is super laggy but my bitrate is excellent... asked my room if it was laggy for them and they said said no. still kind of annoying.
edit: I had to reload my stream multiple times but it seems to have fixed itself
Last edited by emkato; 09-18-2021 at 10:58 AM.
So I uploaded a bunch of videos to my profile, now they are under the pending tab in media manager...its been a week, is there something I am supposed to do to submit them for approval? I’m not seeing it and support hasn’t responded. Thanks for any help
"Achieving success is a challenge but so is struggling so you may as well choose success."





^^^ Nothing you can do to speed up the process, u just need to wait for approval, it can take a while especially if u uploaded several videos, not sure how many a bunch means, 5, 10, more? I never upload more than 2, 3 and it takes a few days to have them approved.
i just submitted mine again., lets see what happens with this verification















Hi there everyone! I was reading in another forum about the SM verification and one of the members there showed a picture with a bar up there in the main page on SM saying this exactly "Congratulations! Your payment and KYC documentation are all in order and your account is 100% compliant!". The bar looks greenish and the text is black.
I dont remember if anyone here mentioned getting this message or not, i might have overseen it but this is the closure we are supposed to get when our verification went well and all docs are accepted. How many of u actually got it?
Cause another member of that forum said she was thinking all went ok with her verification and when she contacted Liz to find out what is the status of her documents there was nothing showing as she ever uploaded any docs at all!
I am afraid to ask here, i dont know what to do, it was hard enough to do the verification with my passport to even think i have to do it again who knows how many times until they consider it ok. Thoughts? Ty!





Yes for sure, it's just a theory. Users typically don't stay on a site when every stream they click is glitching out or black screen.
I got an email from support saying they approved me but when I tried to add to the activity feed the other day they said I'm unverified. I've been adding to the activity feed after submitting documents with no problems, only the last 1 I added was rejected. So I guess my account is still in limbo.
For me every day until the 16th I had the yellow message so I resubmitted each time. After the 16th it stopped appearing. I got a response to my message from Liz saying my pics "look good", which I don't take as official verification, but sounds like she doesn't see any glaring issues that would prevent them from being verified. That's my interpretation. Maybe it is a verification, which would be nice. I haven't gotten any kind of official verification on my home screen or an email from support or anything like that.



What other forum are you on? The reason why I ask is that my account is a mess right now. Since my passport isn’t being “recognized” I haven’t been able to stream for almost a week now and to make matters worse is that they put a hold on my paycheck!! I’m getting zero help from Liz and support. I ask a question and it takes three days to get a response, it’s a complete nightmare.
I can’t



I submitted the verification docs with just a selfie, not a selfie with ID, because that's what it said a week ago, actually I did it twice, because the next day I saw the banner up and thought I had to do it again (didnt see the last paragraph where it said that if I already uploaded I should just disregard it), and since a few days the banner is gone and when I go to the Support/Requirements , it just takes me back to my profile. Is that a good sign? I should maybe email Liz but I only wanna do it if it's really needed, don't wanna bother her.
Thing is, a few weeks ago I had submitted the documents because I changed location so I already had pics of my ID AND a selfie + ID sent. So maybe that counted and I am approved? I got no email whatsoever these last few days...






Just a splitcam that’s it . That’s how ithe program called. Downloaded it -> load photos into splitcam(choose a media source (media file)-> chose splitcam(instead of normal webcam) as a source on verification process and voila(on a splitcam u can move photos around /stretch them ect to fit the green lines)






Is anyone else streaming but arent showing up on the homepage or in the search bar, not existing at all rn? If I go to my page via a link Im live.

Ok phew! I logged off an hour ago. I showed online for a minute then disappeared again, so I gave up! Will keep checking in, but might just wait till tonight. Hope it works for you. I emailed Liz.
My placement is messed up, ugh this sucks![]()
mine verification finally went through
a few helpful hints.
if you arent having luck
try outside during daylight natural lighting and if you are on your computer try switching to a camera phone that has a good camera.
hope this will help someone.
and i was approved with passport.
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