This is what I found in the help centre:
If you recorded an Introductory Movie directly to AdultWork.com it will no longer be available. Unfortunately the suppliers of this platform, Userplane, have ceased trading.
You can still upload a short pre-recorded WMV clip to our pre-existing Introductory Movie platform. This will ensure your Profile shows in search results where this filter is applied.
You can upload a pre-recorded Introductory Movie via your My Details page, under Profile Management.



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