I am having an issue.
A few months ago I ordered two bathing suits from a site, they were pretty unprofessional so I told them to cancel my shit. They told me that one of the suits had already shipped but that they canceled the other one. When the other one arrived in my mail I sent it back to them. The total of the two items was $130ish.
They never refunded me, not even for the suit that didn't ship. I looked up the company and found TONS of consumer complaints, all sounding like mine. There were also tons of complaints from customers who canceled their order and NEVER got refunds. So I filed a dispute with Visa, they sided with me, took the $$$ back from the merchant and gave it to me.
Within a few weeks I get a letter from the National Bureau Collection Corp. saying that I still owe the merchant the $$$ for the two items(since Visa took it back). Wtf. I call Visa and they can't help. There is no way to contact the merchant so it's not like that is an option. The notice says that unless I contact the NBCC office to dispute the debt within thirty days that it would be considered valid. The letter also tells me who to contact at the office. So I call the office multiple times, no one ever picks up and no matter which number I use(there were two on the paper) they took me to the same chick's voicemail(who was not the chick the paper said to contact). It said to leave a detailed message, I did thrice and no one ever contacted me back. My friend told me that this sounded suspicious because collection agencies always pick up the phone lol, let alone never contact me back.
So I mailed a dispute to the office and had it insured, so I'd get a notice when they received it. I got that, and now they sent me a new collections paper saying that I just owe the cost of the one suit that I returned. (or it might be them trying to collect an additional $70 on top of the previous $130, I have no way to know).
I have zero credit history, I don't want this to start it. I don't want this to be the bad mark that haunts me for years!! I certainly ain't paying this shit, I returned the suit.
I didn't even know a merchant could demand from money back from you from a dispute.
Btw this merchant was Bodybody.com, DON'T EVER ORDER FROM THERE.
Boy did I learn my lesson!!



Reply With Quote


Bookmarks