So I have naturally dark brown hair and always get caramel and blonde highlights weaved throughout. I just had a touch up done and my hair is PURPLE - like a lilac, red, purple, nasty yellow blonde MESS.
My hair dresser conveniently has not been returning my calls. When I left she told me to just wash it with a clarifying shampoo and that would take "the red out" but it's 5 days later and I still look emo.
What did she do wrong? What can I do to fix this? I have longish hair and do not want to ruin it any more. Please help!



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