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Thread: i lost my payoneer card

  1. #1
    Featured Member h0ttie's Avatar
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    Duh i lost my payoneer card

    does anyone know how long it takes once you report it lost for you to receive a new one?
    "Achieving success is a challenge but so is struggling so you may as well choose success."

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    Featured Member MistyRose's Avatar
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    Default Re: i lost my payoneer card

    For US, regular delivery, I think up to 10 days. Or 14, not 100% sure and can't find it on their site now. Or you can pay for DHL to have it sooner. You can ask when you call CS to report it, they're helpful. But do report it immediately, don't risk fraudulent charges.

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    Veteran Member Nissim-Payoneer's Avatar
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    Default Re: i lost my payoneer card

    Quote Originally Posted by h0ttie View Post
    does anyone know how long it takes once you report it lost for you to receive a new one?
    Hey,

    As MistyRose mentioned, it's important that you report the card lost asap so as to avoid any fraudulent charges (though you can of course dispute any fraudulent charges should they be made).

    Once you report the card as lost and a new card is ordered, it takes 7-10 business days to arrive within the US and 15-25 business days internationally. If you need the card immediately, we do offer FedEx/DHL shipping. Payoneer does not have a charge for that, however you will be required to pay the shipping fee itself.

    If you want to PM me the e-mail address on your account, I'll be happy to look into the status and makes sure a new card is ordered asap.

    Thanks,

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  6. #4
    Featured Member h0ttie's Avatar
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    Default Re: i lost my payoneer card

    false alarm! i found it! well my boyfriend found it...i didn't hurry to report it lost because i was 99.9999% sure i lost it some place in my house. i actually lost it inside my purse
    it was stuck in a little booklet thing. thank u guys ..and i'm glad to hear u have fast shipping incase i ever do really lose it
    "Achieving success is a challenge but so is struggling so you may as well choose success."

  7. #5
    Veteran Member Nissim-Payoneer's Avatar
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    Default Re: i lost my payoneer card

    Quote Originally Posted by h0ttie View Post
    false alarm! i found it! well my boyfriend found it...i didn't hurry to report it lost because i was 99.9999% sure i lost it some place in my house. i actually lost it inside my purse
    it was stuck in a little booklet thing. thank u guys ..and i'm glad to hear u have fast shipping incase i ever do really lose it
    Glad to hear it

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