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Thread: Need Advice again

  1. #1
    Veteran Member Sinistress's Avatar
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    Default Need Advice again

    I'm pretty sure last month someone emailed me saying they failed to download one of my clips4sale clips and requested I send it to them. Admitedly I was to lazy to look it up. It was only one clip and I just sent it to them so I could get back to work.

    My question is how likely is it that the clips4sale downloads fail. I am sure I read something here not long ago about other people getting these emails from guys who lie and are just looking for handouts.

    And even if it did fail should they contact clips4sale for a refund?

    I only ask because I got another email today. Unfortunately I deleted the first email from a month or 2 ago and can't check to see if this is the same guy but the email said....

    I have a new problem, i have dowload 6 news clips, but technical error. I have
    not dowload this clips. The clips are 2evil4u29 , 2evil4u28 , 2evil4u4 ,
    2evil4u6 ,2evil4u9 , 2evil4u8. I have ruined money.
    6 clips failed? Seriously.
    He did not email this to my clips4sale account. He mailed it to me personally.

    And since I get emailed anytime a clip is purchased I never saw this transaction. So even if they had failed, I shoulda been paid ...right? haha

    Anyway obviously I'm very suspicious of this guy and my instincts say he's fulla shit.Just wondered the basics of when or if a download can fail.And if clips4sale themselves can handle it or if we personally need to.I have not had any problems with these clips being downloaded in the past so it's not adding up to well.

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    Default Re: Need Advice again

    Not 100% sure but cant they just re-download it? Do they not have 24hours to download the clip like AW after buying it?

    It would seem odd they only get 1 chance to download it. I would refer them to clips4sale for a resolution personally.

  3. #3
    Veteran Member Sinistress's Avatar
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    Default Re: Need Advice again

    I contacted support myself to try to get some answers.
    what I was told was to just have the guy contact them. So this is something we do not have to handle ourselves.

    Have them mail me at
    [email protected] and I can reset them. We give them our contact for those
    reasons
    I asked how likely they are to fail and if they have 24 hours or whatever to get them downloaded and was told...
    Yes, but some can get
    interrupted or not downloaded in time
    Makes sense to me but it's good to know it's not something we have to deal with since this seems to be happening more frequently to me lately.

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    Default Re: Need Advice again

    He's most likely trying to get over. If they get an error in most cases it tells them to contact C4S.If there is an actual fault with the clip, C$S will contact you. At least that has been my experience.

  5. #5
    Moderator IsobelWren's Avatar
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    Default Re: Need Advice again

    Yeah, it's a technical support problem, have him go to the site. If he complains and tells you that he went to you before tell him policies have changed and you have to do it this way now.


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