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Thread: SM Payment Delays.. Could someone help me?

  1. #1
    Featured Member Incantatious's Avatar
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    Duh SM Payment Delays.. Could someone help me?

    This is my situation:

    I signed up to SM on the 2nd September.

    My first week of working on Streamate began on 16th October and ended 23rd October. So around a month after having joined up and been approved.

    I didn't get paid for my first week because I made under $250. I made $230.58, so no bank wire.

    I took a break after that week.

    I started work again on Streamate from 26th November - 1st Dec. I made $307.64 on top of what I made in that Oct week.

    SO... Should I expect to get $498.22 on Friday (with my inital payment being held over to now)? Or do you think I'll have to wait 3 weeks for it from now?



    In short: I literally have no idea when I'm going to get paid.

    I have emailed SM support, but I've no idea how long they'll take or even if they'll respond so I thought I'd throw this out here to see if anyone could shed any light meanwhile.

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    God/dess Cam_Model_Jess's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    From their FAQ section: "Payments are sent weekly. However, payments are on a three week delay due to the processors schedule. For example in week 4 of your account being approved you will receive a check for week 1's earnings."

    They sent my money on Nov 30th for the week of Nov 6-12. I will get the check in the mail on Dec 2nd. That means I RECEIVE my money about 3 wks after I make it. But if I don't meet minimum payout one week, I count three weeks from the next week I DO make minimum payout.

    Wires go out on Fridays if you've met your minimum.

    Since this is your first week making your minimum payout, this counts as Week 1 for you. This pay period is 11/27/11 to 12/03/11. So the pay period ends on this Saturday 12/3 at 7pm EST. The wire for that week will be sent out on Dec 23rd (if your bank is open that day).

    Check my work, chica. But that's what my calculations say...

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    Featured Member Incantatious's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Shit. My Christmas is fucked.

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    God/dess Cam_Model_Jess's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Well... if you're in the states and you don't plan on working every week, I'd recommend getting a check from now on. The payout is $20.

    I mean, wait until you're sure you'll get a wire for this payment and then switch. (The site has instructions on when to do this.) Because if you switch too early, you'll get a check for that payment and it'll probably not come until after Christmas. I get my checks on Fridays, but I used to get them Saturday or Monday when I lived in a different state.

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    Featured Member Incantatious's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    I'm in the UK. I think I need Daily Pay. BUT... I'd still need to wait 3 weeks until I get my first payout, so I can close my SM account, get a new one and set up DP, right?
    God.. I'm pretty miserable right about this, and at a bit of a loss.

    I thought the "For example, in week 4 of your account being approved you will receive a check for week 1's earnings" part meant that because my account was approved, and I worked well AFTER week 1 of it being approved, and didn't earn enough to warrant a bank wire for my first week, it might have meant that I was safe from the 3 week delay.

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    Veteran Member MommieLongLegs's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Email SM and say you want to be put on weekly payment delay. They'll send you an automated response saying "You are now going to be paid on a weekly payment schedule". It's stupid, but that's how it works. So, what you earned this week, as long as you reached the minimum, will be sent out next week and depending on what method you use (usps, fedex etc), you'll receive it between next Friday and maybe the followung Tuesday. I do usps and I get mine every Monday.
    Last edited by MommieLongLegs; 12-01-2011 at 07:20 PM. Reason: spell check

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    Veteran Member MommieLongLegs's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Also, with SM you have to change your payment method before Tuesdays, otherwise the change will occur the following week.

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    Default Re: SM Payment Delays.. Could someone help me?

    Quote Originally Posted by MommieLongLegs View Post
    Email SM and say you want to be put on weekly payment delay. They'll send you an automated response saying "You are now going to be paid on a weekly payment schedule". It's stupid, but that's how it works. So, what you earned this week, as long as you reached the minimum, will be sent out next week and depending on what method you use (usps, fedex etc), you'll receive it between next Friday and maybe the followung Tuesday. I do usps and I get mine every Monday.
    I believe this is only for US models tho.... But I could be totally wrong.
    xoxo ~ Sarah




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    Veteran Member MommieLongLegs's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Quote Originally Posted by SarahTime View Post
    I believe this is only for US models tho.... But I could be totally wrong.

    Hmmm well it's worth a try

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    Featured Member Incantatious's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Thank you! I'mma try this Weekly Pay schtik and hope it goes okay! *fingers crossed* >.<

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    Curious Guest CaribQueen's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Quote Originally Posted by SarahTime View Post
    I believe this is only for US models tho.... But I could be totally wrong.
    I got on weekly pay so everyone can get on.

  13. #12
    Featured Member Incantatious's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    I AM ON WEEKLY PAY!

    SM got back in touch so now I get my payment in a week. God, I feel better now.

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    God/dess SarahTime's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Quote Originally Posted by CaribQueen View Post
    I got on weekly pay so everyone can get on.
    Good to know! I thought Vanessa had said it was only US models, but that's great!

    Glad you got it worked out Incantatious!
    xoxo ~ Sarah




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    God/dess Cam_Model_Jess's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Wow, this is really cool to know about. I've been on the site for over a year and I'm always worried about what will happen to my money if the site has issues, goes under, etc.

    How did you find out about this? The FAQ section says their payment processor has a 3 week delay. I'm wondering how it is that they allow models to bypass this.

    I'm not trying to look a gift horse in the mouth, but I always worry about asking them for things when I'm not 100% sure that they're available...

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    Default Re: SM Payment Delays.. Could someone help me?

    Quote Originally Posted by Incantatious View Post
    Thank you! I'mma try this Weekly Pay schtik and hope it goes okay! *fingers crossed* >.<
    I really hope this works out for you. I totally understand your frustration. When I first started, I had no idea there was such a delay. Had been unemployed for months and was eager to pay bills.

    I really hope you get things straightened out in time for the holidays.

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    Featured Member Incantatious's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Quote Originally Posted by Cam_Model_Jess View Post
    Wow, this is really cool to know about. I've been on the site for over a year and I'm always worried about what will happen to my money if the site has issues, goes under, etc.

    How did you find out about this? The FAQ section says their payment processor has a 3 week delay. I'm wondering how it is that they allow models to bypass this.

    I'm not trying to look a gift horse in the mouth, but I always worry about asking them for things when I'm not 100% sure that they're available...
    I was curious as to when I would get my money so I emailed SM asking when I would get it. I must note that at this point in time, I was completely assuming I would get it today, and just wanted to know if I'd get ALL my money, or just that which I made the first week! (Doh!) Then, when I remembered about the three week delay for the first payment, I freaked. The. Fuck. Out and pretty much BEGGED them to send me my money as soon as possible. :S It sounds really bad, but I quit my old job to do this and am relying on SM for my income. I need the money I've made. The prospect of Streamate idly gazing at my money for THREE weeks whilst my Christmas goes down the crapper doesn't thrill me to pieces.

    They responded to my first, non-freak-out email, (the email where I was just asking if I'd "get everything this Friday"), and they told me they put me on a one week delay.

    I know exactly how you feel about worrying about asking them for things. I had so many moments like night when I felt like I was annoying SM, but I had to shrug it off. The way I look upon it is: These are now the people I'm working for, I'm delighted to work for them, but in return for my efforts - of which they are getting a huge percentage - at the very least, I must know exactly when I get paid, and if there can be any remedy to this very, very long delay.




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    Featured Member Incantatious's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Quote Originally Posted by Cam_Model_Jess View Post
    I really hope this works out for you. I totally understand your frustration. When I first started, I had no idea there was such a delay. Had been unemployed for months and was eager to pay bills.

    I really hope you get things straightened out in time for the holidays.
    Thank you so, so much. Now I'm getting paid in a week, my Christmas has been saved! I'll have to buy my presents a little later that I'd hoped, but in truth, this is the most money I have ever had in my life. I was looking forward to treating people this year. I'm just happy I still can now! x




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    Veteran Member MommieLongLegs's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Quote Originally Posted by Cam_Model_Jess View Post
    Wow, this is really cool to know about. I've been on the site for over a year and I'm always worried about what will happen to my money if the site has issues, goes under, etc.

    How did you find out about this? The FAQ section says their payment processor has a 3 week delay. I'm wondering how it is that they allow models to bypass this.

    I'm not trying to look a gift horse in the mouth, but I always worry about asking them for things when I'm not 100% sure that they're available...

    I found out about it in one of the forums on here. I find that you can email them about a few things. For instance, you can request to have you max charge amount increased, and they'll increse your Premium to 4.99/min and your Exclusive to 6.99/min.

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    Veteran Member MommieLongLegs's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Also, SM email support 9 times out of 10 is an automated email service. You think it's a real person responding to you because the email is lengthy or seems to answer your specific question, but I've received the same exact word for word message to different emails a couple times. I got a real person one time because I sent the same email back to back like 10 times lol.

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    God/dess Cam_Model_Jess's Avatar
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    Default Re: SM Payment Delays.. Could someone help me?

    Quote Originally Posted by MommieLongLegs View Post
    I found out about it in one of the forums on here. I find that you can email them about a few things. For instance, you can request to have you max charge amount increased, and they'll increse your Premium to 4.99/min and your Exclusive to 6.99/min.
    I got my rate capability increased too. I'm not saying I use it, but I can. I've also e-mailed to request other features and they're usually quite cool about it.

    And yes, I e-mailed three times in one day about the same thing and I got a real person the second and third time. Yes, most of the time it's automated... but I think a real person actually just chooses from a number of available responses based upon what they think your e-mail is about from scanning it. There have been several times when I got a real person on the first try, but I think it's because my issue didn't fit any of their auto response options.

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