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Thread: Panic! Logitech pro 9000 doesn't switch on/isn't detected

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    Veteran Member whiteheat's Avatar
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    Default Panic! Logitech pro 9000 doesn't switch on/isn't detected

    I plug the cam usb into my computer, and the cam doesnt switch on!
    the software cant detect it.

    Its relatively new and i didnt crash it on the floor or something :/

    anything i could do to let it work again?

    I'm gonna cry...

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    Senior Member WebDarling's Avatar
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    Default Re: Panic! Logitech pro 9000 doesn't switch on/isn't detected

    I've never used the logitech pro 9000, but I would try uninstalling and reinstalling your cam? Maybe it's the same issue as with the lifecam studio 1800 that if you try to use a different USB port it will not be able to detect it anymore even if you use the same port again after the wrong one? Otherwise, I have no idea what it could be, but that's what I'd do if I were you I'm sorry I don't have a 100% answer, but I know what it's like to have those issues and I flipped out

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    Member carolinajames83's Avatar
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    Default Re: Panic! Logitech pro 9000 doesn't switch on/isn't detected

    Hello! I've used this cam before, so maybe I can help. Have you ever been able to use it on another computer or this computer before? I would try reinstalling the drivers as well as trying on another computer to see if the issue is with your cam or the computer itself.

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    Veteran Member whiteheat's Avatar
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    Default Re: Panic! Logitech pro 9000 doesn't switch on/isn't detected

    Hi girls, thanks for your replies.

    I just tried now to re-install the driver (and the clean version as they said on the logitech issue forum) but at the last step of the installation it doesnt detect my cam (infact i didnt see/hear any signal like when i usually plug it on)

    I dont have another computer to try my cam on.

    I used this cam just fine on this laptop like 7 hours ago...

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    Default Re: Panic! Logitech pro 9000 doesn't switch on/isn't detected

    Have you installed any external or portable hard drive? My laptop couldn't detect pro9000 after I installed WD hard drive. After googling for half a day, I found the solution is uninstalling WD software. It works like charm since then. Hope it helps.

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    Veteran Member whiteheat's Avatar
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    Default Re: Panic! Logitech pro 9000 doesn't switch on/isn't detected

    Never used any external hard drive or similar... actually i didnt install anything except for the drivers since last time i used the webcam.

    I think its just broken, looks dead.
    buying another one (same model, i love it) could come in handy anyway even if i solve this issue!

    I tried my ex webcam i used before the logitech and is working, but i refuse to stream with that thing ahah

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    Featured Member tinydancer23's Avatar
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    Default Re: Panic! Logitech pro 9000 doesn't switch on/isn't detected

    uninstall and reinstall the software?

    http://www.logitech.com/en-us/435/6333

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    Default Re: Panic! Logitech pro 9000 doesn't switch on/isn't detected

    Silly question, but did you restart your computer? Mine has done something similar, and all it needed was a reboot.

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    Featured Member h0ttie's Avatar
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    Default Re: Panic! Logitech pro 9000 doesn't switch on/isn't detected

    ^ i second this...a lot of stupid issues i have had all i needed to do to fix it was restart it.

    also you can try restoring your computer to a previous date..i forget exactly where you go to do that but its somewhere in the control panel...i would set it back to yesterday or a few days before that and see if it fixes the problem.
    "Achieving success is a challenge but so is struggling so you may as well choose success."

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    Featured Member h0ttie's Avatar
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    Default Re: Panic! Logitech pro 9000 doesn't switch on/isn't detected

    also you said it was relatively new...is it still under warranty?
    i guess you would still need to buy a new one so you could cam asap but it wouldn't hurt for them to fix that one for you or send you a new one and you would have it as a backup
    "Achieving success is a challenge but so is struggling so you may as well choose success."

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    Veteran Member whiteheat's Avatar
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    Default Re: Panic! Logitech pro 9000 doesn't switch on/isn't detected

    Soooo
    I deleted the driver, used the CCleaner thingie, rebooted my comp (already rebooted before), re-installed driver.
    Nothing again, no signal from the cam whatsoever :/

    Unfortunately it didnt come with a receipt (i bought it from ebay, shady seller?!).

    Ill try to restor my comp looking up online when im not tired thou!

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