My SO and I have a couples account on SM.
So we have had some issues with getting our checks via regular mail. The first check after our one week hold arrived the following Tuesday, 6 days after it was sent out.
The next weeks check we still haven't received, and it was sent out 12/7/11. We asked them to resend it in 45 days for free since it was a small check.
The week after that a check was sent on 12/14/11, it is about half of our rent, and it still hasn't arrived. We spoke to the mail man and he said there are significant mail delays, but I highly doubt mail is delayed to the point that we haven't gotten checks that were sent 20 and 13 days ago, respectively.
Anyway, we went to the post office and there was easily over an hour wait so we left. I doubt they'd have it there anyway. I live in a condo so it's not like they have to deal with apartment numbers or anything.
We had a check sent on 12/21/11 and a few days before we changed our payment method to FedEx. The check arrived Friday, 12/23/11 with no issues.
So when I emailed streamate last Tuesday 12/20/11 to tell them I thought the postal service may have lost the check sent on 12/14/11 they said to email them if it hadn't arrived Monday and that they would FedEx it to us, meaning it would arrive 12/30/11 (this Friday) in time for rent.
By Saturday the check still hadn't come, and with the Holiday I figured they had probably lost it so I sent Streamate an email asking them to FedEx it this Wednesday.
We didn't hear back for a day, and they said they would 'forward it to accounting and let us know when they get a response'.
I've emailed them 5 times and still haven't heard from accounting, problem is payment changes must be accepted by Tuesday morning to have a payment sent out Wednesday. Our rent is due the 1st and I'm worried they aren't sending our check. They emailed me back saying accounting department isn't open on the weekend and that they took Monday off for the holiday (which makes no fucking sense, Christmas was Sunday). Anyway, I'm pissed because if they are off until Tuesday how can they say the cut off for changes for payments is Tuesday?! They know it's a holiday week and people's bills are due at the end of the month.
I'm so mad I'm fuming. If they jerk us around and don't send out that check as promised I am done with webcamming. This is such a huge hassle and they take too much of our money for me to be late on bills since the mail can't handle simple tasks and their accounting department takes extended holidays and can't simply reissue our check via FedEx.
Keep in mind this check was issued 12/14/11! We STILL haven't gotten it and even if they do send it out Wednesday we won't get it til 12/30/11. If we have to wait til next week it won't arrive til 1/6/12!
I'd rather strip at a club and feel degraded than bust my ass camming and take home 1/4 of what I make stripping AND NOT GET PAID AT ALL.
/rant
Any ideas?



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