I'm not trying to make this into a big deal. I started keeping track of these shorted shows in the middle of October, and it really isn't happening that often.
Overall, since the middle of October, it's happened 22 times & I've "lost" about $30 on those shows total. (If a guy was in my room for 2:14 but only paid for 1:45, I am counting the loss between how long his username was in my room and how long SM says he was in my room. This loss varies depending on how much you charge per minute. Ex: If you charge $4.99/min, that's an $0.84 difference.)
So it really isn't a big deal. I mean, if it's just a glitch in the system and those guys really aren't still in the room, then it's not a big deal. If SM has an issue with their system and the guys really are still in the room but we're not getting paid for it, that kind of sucks, but me for me it's only resulted in a $30 loss over 2 1/2 months so I'm not making a big stink about it.
The only time I have a problem with it is when I don't get paid AT ALL for a show because the username showed as being in my room for around a minute and SM says the guy was in for less than 30 seconds. That's the only time I get upset about it b/c had I KNOWN the guy wasn't paying for his show after the 30 seconds, I wouldn't have started performing for him. This is only another argument for waiting at least a minute to get naked.
Sorry if that's too much info. I'm super organized, so yeah I keep track of wayyyyy too much.
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