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    Default so upset

    i was in private with someone and they left, but streamate did NOT notify me! i don't know what happened but after twenty minutes of this guy not talking at all (i thought it was weird but didn't look too much into it), it gave me an error message... i looked in my earnings and it said i had only made 12 bucks off the show!

    my rate is 3 bucks and some change for regular privates, and i was in there for twenty minutes AT LEAST, so it should have come out to 60! i'm so scared i was broadcasting that in public. i am so upset, should i notify streamate? will they suspend me?

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    Default Re: so upset

    If the error asked you to re-login (or made you re-login) it wont have been broadcast in public most likely.

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    Default Re: so upset

    Quote Originally Posted by PrincessJenny View Post
    If the error asked you to re-login (or made you re-login) it wont have been broadcast in public most likely.
    it didn't ask me to.

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    Default Re: so upset

    I'd still be mad that I was doing all that stuff for nothing regardless of whether I was in free or not. Sorry hun =( Hope SM gets on their stuff and fixes their million glitches

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    Default Re: so upset

    Quote Originally Posted by DiamondCupcakes View Post
    I'd still be mad that I was doing all that stuff for nothing regardless of whether I was in free or not. Sorry hun =( Hope SM gets on their stuff and fixes their million glitches
    thanks, chick. i don't know whether to be furious or depressed. such a sucky situation... i can't believe i wasted all that time.

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    Featured Member OJenni!'s Avatar
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    Default Re: so upset

    Quote Originally Posted by LunaXO View Post
    i was in private with someone and they left, but streamate did NOT notify me! i don't know what happened but after twenty minutes of this guy not talking at all (i thought it was weird but didn't look too much into it), it gave me an error message... i looked in my earnings and it said i had only made 12 bucks off the show!

    my rate is 3 bucks and some change for regular privates, and i was in there for twenty minutes AT LEAST, so it should have come out to 60! i'm so scared i was broadcasting that in public. i am so upset, should i notify streamate? will they suspend me?
    The payout % is 35%. If your rate is say $3.99 (you said $3 and change so I am assuming 3.99 or less) that means you earn around $1.40 per minute. So 20 minutes would be $28 not $60.



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    Default Re: so upset

    Quote Originally Posted by OJenni! View Post
    The payout % is 35%. If your rate is say $3.99 (you said $3 and change so I am assuming 3.99 or less) that means you earn around $1.40 per minute. So 20 minutes would be $28 not $60.
    oh, you're right. lol. in my freak out i didn't take that into account. still doesn't add up.

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    Default Re: so upset

    That sucks... I'm hoping I'm glitch free when I hop back on cam tomorrow, and hope you are too! SM really needs to get their shit together :/

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    Default Re: so upset

    Quote Originally Posted by maryjaynexo View Post
    That sucks... I'm hoping I'm glitch free when I hop back on cam tomorrow, and hope you are too! SM really needs to get their shit together :/
    i agree. i mean, i understand things can happen and no site is gonna be totally glitch-proof but this is totally mortifying. plus i'm afraid of getting suspended. i left myfreecams for a reason... i don't want to be bare nude in free chat on streamate, too. :/

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    Default Re: so upset

    I'm sorry that happened to you. Most likely the site just froze and he was gone but you couldn't see that. It's happened to me lots of times in the past few weeks. You were probably just "stuck" in the middle, like you weren't still streaming but it hadn't kicked you back to free chat yet.

    Yesterday I was in private and I noticed that the site froze. I could hear people coming in and out of free chat but couldn't see their names, so I pushed "Stop" on the encoder. Someone came into private and my encoder was no longer even open! So I closed the web browser page. Then someone else came into private (I could hear them come in but could not see them anymore since the browser was no longer open. So weird. I mean, how can they still come into my room when there's no room to come into b/c my encoder is closed and my webpages are closed?

    It freaked me out so bad that I shut down my computer right away. I don't know what's going on lately. But I would recommend checking on the customers sometimes, typing to them every few minutes. If they absolutely refuse to respond, you might want to stop the show. I've had a few shows where I thought there were still guys in there and my room was empty.

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    Default Re: so upset

    By the way, I keep track of who is in the room and for how long. Lately (like the past month) I've been noticing that every couple days there will be a guy who is in my room for 1 1/2 minutes and it says he was only there for 50 seconds, or he's in for two minutes and it says 1:15... something like that.

    At first I thought the site was ripping me off or the guys were hackers. But I think it's just a gliche in the site that shows they're still there when they're really not.

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    Default Re: so upset

    Quote Originally Posted by Lusty Laken View Post
    Hey did you ever find out from SM what happened? I have been worrying that there is some type of glitch to look out for now.
    No, they have not gotten back to me yet. I'll let you know though. I googled it, and it apparently happens quite often... so be wary.

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    Default Re: so upset

    Quote Originally Posted by Cam_Model_Jess View Post
    I'm sorry that happened to you. Most likely the site just froze and he was gone but you couldn't see that. It's happened to me lots of times in the past few weeks. You were probably just "stuck" in the middle, like you weren't still streaming but it hadn't kicked you back to free chat yet.

    Yesterday I was in private and I noticed that the site froze. I could hear people coming in and out of free chat but couldn't see their names, so I pushed "Stop" on the encoder. Someone came into private and my encoder was no longer even open! So I closed the web browser page. Then someone else came into private (I could hear them come in but could not see them anymore since the browser was no longer open. So weird. I mean, how can they still come into my room when there's no room to come into b/c my encoder is closed and my webpages are closed?

    It freaked me out so bad that I shut down my computer right away. I don't know what's going on lately. But I would recommend checking on the customers sometimes, typing to them every few minutes. If they absolutely refuse to respond, you might want to stop the show. I've had a few shows where I thought there were still guys in there and my room was empty.
    Yeah, I thought something was totally fishy when he hadn't replied in twenty minutes! But I just figured he was jerking away... lmao. I'm sorry this happened to you too, I was hoping it was an isolated incident . Even if we didn't get booted into free chat, it's still a big waste of time.

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    Default Re: so upset

    yeah hey , last night the guy left i guess, i didnt notice riiight away, it didint make that "door shutting" sound..soo hahaha then i looked at the screen and it was already in free, and i had everything out if you know what i mean, and a dildo hahahaha..fuck but it was just one dude, and i looked and was like omfg and he was like dont worry i only say a second of you. HAHAhahaha SM took me right back to free with no countdown, and no sound to tell me the guy in private left..it was right fucked ! ..good thing there wasnt a ton of guys waiting in free at the time !

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    Veteran Member TM1975's Avatar
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    Default Re: so upset

    Quote Originally Posted by Cam_Model_Jess View Post
    By the way, I keep track of who is in the room and for how long. Lately (like the past month) I've been noticing that every couple days there will be a guy who is in my room for 1 1/2 minutes and it says he was only there for 50 seconds, or he's in for two minutes and it says 1:15... something like that.

    At first I thought the site was ripping me off or the guys were hackers. But I think it's just a gliche in the site that shows they're still there when they're really not.
    I know you've been doing this for a while Jess, just wondering though if you're taking into account the 30 seconds that they get for free when you're adding up their time? It still doesn't sound like its adding up correctly though for you. I'll have to watch on mine too I seem to get a lot that say 50 seconds now that you mention it! :o

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    Default Re: so upset

    Quote Originally Posted by Lusty Laken View Post
    That's so strange Jess! Lagging behind has been an issue lately, I wonder if yours just started lagging a few minutes behind? Maybe they could still see your stream because it was lagging and had not gotten to the part where you closed it yet?
    Maybe. That's an interesting thought. I just don't understand why I would be able to hear them coming into private when my streaming page wasn't up.

    Overall, SM has been pretty buggy. I've wondered how many of the guys who I've blocked for leaving before paying have actually just had site issues.

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    Default Re: so upset

    Quote Originally Posted by TM1975 View Post
    I know you've been doing this for a while Jess, just wondering though if you're taking into account the 30 seconds that they get for free when you're adding up their time? It still doesn't sound like its adding up correctly though for you. I'll have to watch on mine too I seem to get a lot that say 50 seconds now that you mention it! :o
    They don't technically "get" those free seconds. It eventually counts toward their time if they stay past the free time.

    (Sorry if I upset anyone for this, but apparently people on this site decided a long time ago that we're all talking about how long they get for free. I didn't used to talk about it or be specific about how long that time is. But I give up, it's everywhere. Anyway...)

    Example:
    Customer A stays 31 seconds
    Customer A is charged for 1 minute
    If you look at your earnings page, it shows: Customer A :31
    (Customers are charged one minute exactly for anything between 0:31 and 1:00)

    Customer B stays 1 min 1 sec
    Customer B is charged for 1 min 1 sec
    If you look at your earnings page, it shows: Customer B: 1:01
    (Customers are charged a pro-rated amount for each second after 1:00)

    If they weren't taking into account that first 30 seconds, then it would show that Customer A was in for 0:01 and B was in for 0:31. They may give out a show to those who leave within that time period, and they do not log those guys, but once you stay past the 30 second mark, ALL that time counts against you.
    Last edited by Cam_Model_Jess; 01-03-2012 at 12:59 PM.

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    Default Re: so upset

    Quote Originally Posted by Cam_Model_Jess View Post
    By the way, I keep track of who is in the room and for how long. Lately (like the past month) I've been noticing that every couple days there will be a guy who is in my room for 1 1/2 minutes and it says he was only there for 50 seconds, or he's in for two minutes and it says 1:15... something like that.

    At first I thought the site was ripping me off or the guys were hackers. But I think it's just a gliche in the site that shows they're still there when they're really not.

    I'm not trying to make this into a big deal. I started keeping track of these shorted shows in the middle of October, and it really isn't happening that often.

    Overall, since the middle of October, it's happened 22 times & I've "lost" about $30 on those shows total. (If a guy was in my room for 2:14 but only paid for 1:45, I am counting the loss between how long his username was in my room and how long SM says he was in my room. This loss varies depending on how much you charge per minute. Ex: If you charge $4.99/min, that's an $0.84 difference.)

    So it really isn't a big deal. I mean, if it's just a glitch in the system and those guys really aren't still in the room, then it's not a big deal. If SM has an issue with their system and the guys really are still in the room but we're not getting paid for it, that kind of sucks, but me for me it's only resulted in a $30 loss over 2 1/2 months so I'm not making a big stink about it.

    The only time I have a problem with it is when I don't get paid AT ALL for a show because the username showed as being in my room for around a minute and SM says the guy was in for less than 30 seconds. That's the only time I get upset about it b/c had I KNOWN the guy wasn't paying for his show after the 30 seconds, I wouldn't have started performing for him. This is only another argument for waiting at least a minute to get naked.

    Sorry if that's too much info. I'm super organized, so yeah I keep track of wayyyyy too much.

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    Default Re: so upset

    Quote Originally Posted by Cam_Model_Jess View Post
    I'm not trying to make this into a big deal. I started keeping track of these shorted shows in the middle of October, and it really isn't happening that often.

    Overall, since the middle of October, it's happened 22 times & I've "lost" about $30 on those shows total. (If a guy was in my room for 2:14 but only paid for 1:45, I am counting the loss between how long his username was in my room and how long SM says he was in my room. This loss varies depending on how much you charge per minute. Ex: If you charge $4.99/min, that's an $0.84 difference.)

    So it really isn't a big deal. I mean, if it's just a glitch in the system and those guys really aren't still in the room, then it's not a big deal. If SM has an issue with their system and the guys really are still in the room but we're not getting paid for it, that kind of sucks, but me for me it's only resulted in a $30 loss over 2 1/2 months so I'm not making a big stink about it.

    The only time I have a problem with it is when I don't get paid AT ALL for a show because the username showed as being in my room for around a minute and SM says the guy was in for less than 30 seconds. That's the only time I get upset about it b/c had I KNOWN the guy wasn't paying for his show after the 30 seconds, I wouldn't have started performing for him. This is only another argument for waiting at least a minute to get naked.

    Sorry if that's too much info. I'm super organized, so yeah I keep track of wayyyyy too much.
    I'd like to start keeping track of this myself and see what I find out. How are you keeping track of the time they are showing as being in the chat? Are you just keeping an eye on the clock? Setting a timer? I'm not sure how to get an accurate picture of how long they are shown in the chat versus how long streamate says they are in the chat...?
    xoxo ~ Sarah




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    Default Re: so upset

    Timer Widget or stopwatch on phone. I start a timer when I start a show and stop it when I'm done.

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