Page 1 of 2 12 LastLast
Results 1 to 25 of 46

Thread: Streamate Rant - Fix Your Tech!

  1. #1
    Veteran Member Cammi's Avatar
    Joined
    May 2011
    Location
    UK
    Posts
    484
    Thanks
    282
    Thanked 1,117 Times in 254 Posts
    My Mood
    Buzzed

    Default Streamate Rant - Fix Your Tech!

    Ok, I have had just enough of this crap. Every single day, trying to cam on Streamate before 11pm is like trying to shit out an elephant. I have a good computer. It's not a great computer, but I bought it 4 months ago so it's up-to-date tech wise. My speedtest results aren't fantastic, but they are well above the baseline for using the HD encoder. By all rights I should be able to stream at an 800 Kbps bit rate. Instead I'm lucky if I can get away with 350, and before 11pm I have to drop down to 100Kbps and size down my output size to 320x240. And even with that, right now streaming is impossible. When I try to look at my stream I ever get a black screen or it says I'm in a private show when I'm not. My encoding log doesn't show any problems at all so the problem doesn't look like it's on my end.

    Ugh. It's so fucking annoying. I could be making money right now.



  2. #2
    Banned
    Joined
    Aug 2011
    Location
    Aboard The Spaceship
    Posts
    4,787
    Thanks
    3,183
    Thanked 10,142 Times in 3,290 Posts
    My Mood
    Breezy

    Default Re: Streamate Rant - Fix Your Tech!

    That happens to me almost everyday on that site. That's why I don't like working on Streamate much. That & the low payout %. I contacted them several times about it like a month ago and they ignored me. I don't think they care as long as other girls are making money for them.

  3. #3
    Veteran Member TXCamgirl's Avatar
    Joined
    May 2011
    Posts
    449
    Thanks
    35
    Thanked 642 Times in 220 Posts

    Default Re: Streamate Rant - Fix Your Tech!

    I just peeked in at your cam for a few minutes and it was working fine for me. I saw somebody saying the video was stuck but it wasn't. I can tell you have your bitrate set low but as far as streaming it was working just fine... not sure what problems you are having?

  4. #4
    Featured Member MzStar's Avatar
    Joined
    Jun 2011
    Location
    West Coast
    Posts
    849
    Thanks
    239
    Thanked 1,222 Times in 391 Posts
    My Mood
    Cool

    Default Re: Streamate Rant - Fix Your Tech!

    I said this a thousand times....Its not the equipment .....Its how you use it.
    I feel like im in the French Revolution!!!!!! "Sooooo Many heads sooooo little time!!"


  5. The Following User Says Thank You to MzStar For This Useful Post:


  6. #5
    Banned
    Joined
    Aug 2011
    Location
    Aboard The Spaceship
    Posts
    4,787
    Thanks
    3,183
    Thanked 10,142 Times in 3,290 Posts
    My Mood
    Breezy

    Default Re: Streamate Rant - Fix Your Tech!

    Quote Originally Posted by MzStar View Post
    I said this a thousand times....Its not the equipment .....Its how you use it.
    I have extra fast internet, a new computer, etc. but I still have problems. Its from their end honestly. There's a bunch of top girls from streamate who talk about it on their twitters like daily lol. So its on streamate's end.

    My customers get kicked out of private (even when they haven't reached their limit) and have to take me back in, I'll be in private and then get a request for exclusive from someone else wtf, I won't get the 30 second countdown after a guy leaves private/exclusive so I'm immediately back in free chat, it disconnects my stream, my HD drops, etc. Allllllll the time. Like every time I'm on.

  7. #6
    Veteran Member Cammi's Avatar
    Joined
    May 2011
    Location
    UK
    Posts
    484
    Thanks
    282
    Thanked 1,117 Times in 254 Posts
    My Mood
    Buzzed

    Default Re: Streamate Rant - Fix Your Tech!

    Quote Originally Posted by TXCamgirl View Post
    I just peeked in at your cam for a few minutes and it was working fine for me. I saw somebody saying the video was stuck but it wasn't. I can tell you have your bitrate set low but as far as streaming it was working just fine... not sure what problems you are having?
    I'm trying to look at my stream right now and it just shows the 'I'm in a private show' page



  8. #7
    God/dess ~Carmen~'s Avatar
    Joined
    Apr 2011
    Location
    IdaHoe
    Posts
    3,417
    Thanks
    20,914
    Thanked 8,039 Times in 2,780 Posts

    Default Re: Streamate Rant - Fix Your Tech!

    I have streaming fine until today. It was a little laggy. I switched to the 3.1 encoder but haven't tried yet.
    Quote Originally Posted by Marina Starr
    We don't need toxicity, not even from ourselves.
    Quote Originally Posted by fetishqueen View Post
    Sometimes your day can get brightened in the strangest of places!

  9. #8
    God/dess Sam38g's Avatar
    Joined
    Mar 2011
    Location
    Miami
    Posts
    5,067
    Thanks
    6,589
    Thanked 26,853 Times in 4,529 Posts

    Default Re: Streamate Rant - Fix Your Tech!

    I cant stand the encoder, to many problems. Rather work hard & earn the $$$ it takes to get to the top of the 1st page than to use the encoder.

    Find it a nightmare to use on a regular basis. I personally dont need the complications. I have a brand new computer, the fastest internet yet the encoder is either shutting me down or causing complications. It aggravates me when things dont run smoothly. Technology is supposed to make my life easier not harder.

    Oh, I get why they want us to use it. To save them money on bandwidth, but honestly they get enough of the split to cover their cost.

    Smooches,
    Sam


  10. #9
    Member
    Joined
    Oct 2011
    Posts
    30
    Thanks
    2
    Thanked 22 Times in 10 Posts

    Default Re: Streamate Rant - Fix Your Tech!

    For the past year, I have streamed at a 1500Kbps bitrate w/o problem. However, the last 2-3 weeks have been horrible. I've had to lower it to 800Kbps and it still pauses.

    Oh and a heads-up. Streamate defin. did something to their servers. They always advised to select auto-adjust, drop frames, but it hasn't been working properly for weeks (for me at least). It will freeze for a couple seconds, but it never actually drops any frames. I've had much better luck with degrade quality, the quality doesnt actually appear to ever get worse, but the pauses are less frequent.

    I've got a 55mbps/5mbps connection that speedtest.net reports as 75/4.4mbps when these issues are going on.


    ----its been frustrating.

  11. #10
    Banned Melonie's Avatar
    Joined
    Jul 2002
    Location
    way south of the border
    Posts
    25,932
    Thanks
    612
    Thanked 10,563 Times in 4,646 Posts
    Blog Entries
    3
    My Mood
    Cynical

    Default Re: Streamate Rant - Fix Your Tech!

    Its from their end honestly. There's a bunch of top girls from streamate who talk about it on their twitters like daily lol. So its on streamate's end.
    As discussed in detail in other threads, due in large part to the increased bandwidth requirements of HD, StreaMates has basically 'maxed out' the capacity of their existing streaming servers. They have also started to regularly 'top out' on the internet backbone bandwidth limit of their existing host connections. Improving either of these situations will require that StreaMates pony up MAJOR additional cash. It would appear that they are not willing to do this.


    I cant stand the encoder, to many problems.
    Encoder software is StreaMates' actual work-around for the problems discussed above. Essentially, the encoder software that resides on a camgirls' computer 'off-loads' streaming server functions off of StreamMates' servers and onto the camgirl's computer instead. Encoder software also 'off-loads' some amount of video bandwidth off of StreaMates' internet backbone connection and onto the camgirl's ISP instead. Both of these translate into lower operating costs for StreaMates, but higher demands being placed on the camgirl's hardware and her ISP's internet backbone connection.

  12. #11
    Newbie DivaDarling's Avatar
    Joined
    Feb 2012
    Posts
    5
    Thanks
    7
    Thanked 6 Times in 5 Posts

    Default Re: Streamate Rant - Fix Your Tech!

    I unfortunately only have a dual-core 1.65ghz processor so my computer can't handle the encoder. I'm sure there's some setting I can adjust that I'm missing, but I'd much rather use that time to be logged on and making money.

  13. The Following User Says Thank You to DivaDarling For This Useful Post:


  14. #12
    Veteran Member Decalyn's Avatar
    Joined
    Jan 2012
    Location
    Canadaland
    Posts
    481
    Thanks
    147
    Thanked 1,282 Times in 320 Posts
    My Mood
    In Love

    Default Re: Streamate Rant - Fix Your Tech!

    Quote Originally Posted by DivaDarling View Post
    I'm sure there's some setting I can adjust that I'm missing, but I'd much rather use that time to be logged on and making money.
    Which is a good way to go about it. I see plenty of top-rated popular models that don't use the bloody encoder. Why spend four hours trying to tinker with getting it working properly when you can just stream normally and make money in that time. Hell, in a few weeks you can BUY a new computer that can run the damn thing at max settings if you bloody well wanted to.
    The Camgirl's Guide to Computer Health!

    Quote Originally Posted by EvelynHeartsYou View Post
    Go go gadget sympathy tips and niche fetishes!!

  15. The Following User Says Thank You to Decalyn For This Useful Post:


  16. #13
    Veteran Member BabyLove1981's Avatar
    Joined
    Feb 2012
    Posts
    207
    Thanks
    291
    Thanked 201 Times in 80 Posts
    My Mood
    Amused

    Default Re: Streamate Rant - Fix Your Tech!

    I'm having a lot of problems with the encoder actually working period. My husband & I do couples and really want the GOLD show! But we can't get the dang thing to work properly. We recently purchased the biggest internet package from our ISP, My computer is only about 4 months old. The video stream on it is horrible. Slow, jumpy, lagging and freezes for a couple of seconds... HELP!! The goldshow would work wonders for us since, I mean really, a man can only cum so many times in 4-6 hours. lol We usually get on from 7pm-1am. I'm a stay at home mom while he works during the day, so we only get on at night. We have actually only been camming since October. But started out mainly on LJ. They sent me a message this morning telling me to send the a screenshot of my settings. How do I do this? I've rightclick every where on the dang thing and I see no place to print or save....???

  17. #14
    Veteran Member Decalyn's Avatar
    Joined
    Jan 2012
    Location
    Canadaland
    Posts
    481
    Thanks
    147
    Thanked 1,282 Times in 320 Posts
    My Mood
    In Love

    Default Re: Streamate Rant - Fix Your Tech!

    Quote Originally Posted by BabyLove1981 View Post
    I'm having a lot of problems with the encoder actually working period. My husband & I do couples and really want the GOLD show! But we can't get the dang thing to work properly. We recently purchased the biggest internet package from our ISP, My computer is only about 4 months old. The video stream on it is horrible. Slow, jumpy, lagging and freezes for a couple of seconds... HELP!! The goldshow would work wonders for us since, I mean really, a man can only cum so many times in 4-6 hours. lol We usually get on from 7pm-1am. I'm a stay at home mom while he works during the day, so we only get on at night. We have actually only been camming since October. But started out mainly on LJ. They sent me a message this morning telling me to send the a screenshot of my settings. How do I do this? I've rightclick every where on the dang thing and I see no place to print or save....???
    If you're on Windows, your keyboard should have a "print screen" or PrtSc button. With your window up, click that key, then open an image application such as Paint and CTRL+V to paste the screenshot. Then you can scribble out the rest of your desktop (or cut it out if you know how), save it as an image, and send it to them.


    Edit: And if you're on a Mac, someone else'll have to help you. I can't Mac if my life depends on it.
    Last edited by Decalyn; 02-16-2012 at 02:43 PM. Reason: Dammit Deca, Windows isn't the only OS out there....
    The Camgirl's Guide to Computer Health!

    Quote Originally Posted by EvelynHeartsYou View Post
    Go go gadget sympathy tips and niche fetishes!!

  18. #15
    Member
    Joined
    Oct 2011
    Posts
    30
    Thanks
    2
    Thanked 22 Times in 10 Posts

    Default Re: Streamate Rant - Fix Your Tech!

    Quote Originally Posted by Melonie View Post
    As discussed in detail in other threads, due in large part to the increased bandwidth requirements of HD, StreaMates has basically 'maxed out' the capacity of their existing streaming servers. They have also started to regularly 'top out' on the internet backbone bandwidth limit of their existing host connections. Improving either of these situations will require that StreaMates pony up MAJOR additional cash. It would appear that they are not willing to do this.




    Encoder software is StreaMates' actual work-around for the problems discussed above. Essentially, the encoder software that resides on a camgirls' computer 'off-loads' streaming server functions off of StreamMates' servers and onto the camgirl's computer instead. Encoder software also 'off-loads' some amount of video bandwidth off of StreaMates' internet backbone connection and onto the camgirl's ISP instead. Both of these translate into lower operating costs for StreaMates, but higher demands being placed on the camgirl's hardware and her ISP's internet backbone connection.
    Streamate has 4 different providers [transit providers].

    Streamate----->TinetSpa----->Sprint

    Streamate---->Abovenet---->Comcast, Cox, ATT, Verizon, America Online, crapload of others.....

    Streamate---->NTTAmerica---->
    (Hurricane electric )

    However, if you live in the US, unless you are on Sprint, more than likely the only one of interest is Abovenet.

    If you want to test this for yourself, windows computer click start->type cmd (should find cmd.exe), open it and type tracert streamate.com
    If you are on a mac type terminal in the search/spotline window, open terminal and type traceroute streamate.com

    Streamate's connection to abovenet or abovenet's overall backbone tends to have serious issues during peak hours. I use to be able to connect to Streamate through NTTAmerica, by using a VPN, and my speeds were simply amazing.

    The only major provider (pertaining to residential internet consumers (like us or the custies), which I see listed as connecting to streamate that doesn't involve Above.net is Sprint. Do we have any Sprint cam girls here that can report back?

    As to the encoder offloading streaming functions, I'm not really following that at all... Streamate could offload streaming by configuring their clients/flash servers to support p2p and multicast, but in that case it would be the customers that would be transmitting to each other, but that would be very hard to implement successfully. The reason why streamate wants you to use the encoder is b/c with the exception of one or two cameras that come to mind YOU CANNOT RUN TO THE STORE and pickup a camera that has hardware h264 encoding, which allows for higher quality streams with less bandwidth.

  19. #16
    Veteran Member Cammi's Avatar
    Joined
    May 2011
    Location
    UK
    Posts
    484
    Thanks
    282
    Thanked 1,117 Times in 254 Posts
    My Mood
    Buzzed

    Default Re: Streamate Rant - Fix Your Tech!

    Might as well update this thread, seeing as I continue to have regular problems with SM. I've sent a lot of emails back and forth with support answering their questions. Eventually I got an email that essentially said 'this isn't our problem, talk to your ISP'. The basic gist of my email in response was 'nope, this isn't my problem, you fix it' (and it's not, my upload speed fluctuates a bit but it has no effect on whether I have streaming problems or not and my encoder log never shows any issues uploading). So they forwarded my problem on to a Model Support Specialist, which is funny considering I'm already talking to someone who supports the models, I answered a few questions for them and they said they'd get back to me in a few days. I'll be chasing them up if I haven't heard anything by the end of the weekend.

    Anyway, reason I'm posting this is to say if you're having tech issues and support is being crap, don't let them bully you into dropping the matter. Keep pushing and maybe you'll actually get somewhere.



  20. #17
    Member MeganElise's Avatar
    Joined
    Nov 2011
    Posts
    73
    Thanks
    231
    Thanked 109 Times in 29 Posts
    My Mood
    Bitchy

    Default Re: Streamate Rant - Fix Your Tech!

    Today was the first day I tried to cam before 8pm. Keyword TRIED, SM was acting all sorts of funky on me. Telling me people came into my room 5 minutes after the fact. Not showing messages I was sent. Not cool.

  21. #18
    Veteran Member BabyLove1981's Avatar
    Joined
    Feb 2012
    Posts
    207
    Thanks
    291
    Thanked 201 Times in 80 Posts
    My Mood
    Amused

    Default Re: Streamate Rant - Fix Your Tech!

    Quote Originally Posted by Decalyn View Post
    If you're on Windows, your keyboard should have a "print screen" or PrtSc button. With your window up, click that key, then open an image application such as Paint and CTRL+V to paste the screenshot. Then you can scribble out the rest of your desktop (or cut it out if you know how), save it as an image, and send it to them.


    Edit: And if you're on a Mac, someone else'll have to help you. I can't Mac if my life depends on it.
    OMG! TY so much! Your a life savor!! I never even noticed that button lol

  22. #19
    Veteran Member AF camgirl's Avatar
    Joined
    Jun 2011
    Location
    LaLaLand, USA
    Posts
    447
    Thanks
    896
    Thanked 682 Times in 236 Posts
    My Mood
    Stressed

    Default Re: Streamate Rant - Fix Your Tech!

    I haven't had ANY technical issues with SM or the encoder, but I did notice tonight that alot of models feed are spotty. I haven't logged on since the new encoder... Is it working, or not?



  23. #20
    Member
    Joined
    Jan 2012
    Posts
    37
    Thanks
    71
    Thanked 41 Times in 20 Posts

    Default Re: Streamate Rant - Fix Your Tech!

    mine usually gives me an error when i first login but then the second time it works fine. still annoying though lol

  24. #21
    Veteran Member BlakeDahlia's Avatar
    Joined
    Apr 2011
    Location
    Midwest
    Posts
    448
    Thanks
    1,273
    Thanked 1,022 Times in 279 Posts

    Default Re: Streamate Rant - Fix Your Tech!

    Bombassbitch, yes! That happens to be a couple times a week. As soon as I reload the page and try again it's fine though. I rarely have issues with the encoder. My tech issues usually consist of really random things like the phone system not working/disconnecting or the chat disappearing. I didn't have anything like that tonight---although I did mostly gold shows and didn't do any pvts with phone.

    You know when how when the guys come in and out of your room or give gold, those messages are on on tan background? And then when it's just chat it's black on a white background? Lately, something happens where everything just turns white--er, black text on white background. It will stay that way for a little bit and then eventually, it will go back to normal. It's not that big of a deal but it does make it a little more difficult to read the chat or notice a tip coming in (if I don't hear the ding). Just wondered if anyone else has notice this.
    ^That was difficult to explain.
    "If I can't dance, I don't want to be part of your revolution." ~ Emma Goldman

  25. #22
    Veteran Member Cammi's Avatar
    Joined
    May 2011
    Location
    UK
    Posts
    484
    Thanks
    282
    Thanked 1,117 Times in 254 Posts
    My Mood
    Buzzed

    Default Re: Streamate Rant - Fix Your Tech!

    yeah, the tan background disappearing happens all the time to me too



  26. #23
    Senior Member Rosexxxx's Avatar
    Joined
    Jan 2012
    Location
    New York
    Posts
    153
    Thanks
    162
    Thanked 180 Times in 80 Posts
    My Mood
    Sleepy

    Default Re: Streamate Rant - Fix Your Tech!

    Two of my guys got kicked out of private today. My tan background keeps coming and going too. It's so annoying.

  27. #24
    God/dess Cam_Model_Jess's Avatar
    Joined
    Jul 2011
    Posts
    2,533
    Thanks
    6,705
    Thanked 5,856 Times in 1,676 Posts

    Default Re: Streamate Rant - Fix Your Tech!

    ^I never have issues with the encoder or anything like that. But I do have the issue with the tan background disappearing. It doesn't really matter and doesn't affect anything, but it just illustrates that there are ongoing issues with the site. I have this happen to me every few minutes and I have no idea why it happens. Also, I have an issue with customers no longer being in my private show but the site still shows that they are there. It doesn't shoot me back to free chat w/o countdown, luckily, but it does shortchange me for shows. (A guy's name was in my room for 5 minutes, but when I check my earnings, it says he was only there 4:12 or something like that.) That happens every few days and it usually happens multiple times in that one day.

  28. #25
    Veteran Member BabyLove1981's Avatar
    Joined
    Feb 2012
    Posts
    207
    Thanks
    291
    Thanked 201 Times in 80 Posts
    My Mood
    Amused

    Default Re: Streamate Rant - Fix Your Tech!

    Yeah, they emailed me back today and said that my upload speed needed to be .6 and that mine was .64 and that it wasn't high enough to stream using the encoder. Then they said to contact my ISP. Sooo I contacted my ISP and they said that right now my upload speed is at the highest they offer and there isn't anything they can do. ?? I haven't wrote SM back, but seems my Husband & I will never get the GOLD show. =( Boo






Page 1 of 2 12 LastLast

Similar Threads

  1. streamate tech issues yesterday
    By bollywoodbabe in forum Other Work
    Replies: 5
    Last Post: 12-15-2010, 02:27 AM
  2. webcamming Tech Q`s
    By marsey in forum Other Work
    Replies: 3
    Last Post: 11-30-2010, 06:37 PM
  3. Streamate Tech..How do you set up your screen?
    By katiesgotcurves in forum Other Work
    Replies: 4
    Last Post: 07-25-2010, 12:44 PM
  4. Streamate Rant
    By Kyleigh1984 in forum Other Work
    Replies: 2
    Last Post: 02-05-2010, 07:26 PM
  5. ::Minimal Tech. and Tech. House suggestions please!::
    By candy_parfeum_gurl in forum Music Mix
    Replies: 4
    Last Post: 04-24-2007, 12:13 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •