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Thread: Help with my resume please!!

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    Default Help with my resume please!!

    • I am getting my resume together and I am going to begin applying for some jobs I am interested in. I really need some help with this! I have not written a resume or even filled out an application in over 8 years.

      I am going to withhold my "exotic dancing experience and webcam modeling experience" from my resume unless I am intrested in any positions (such as in a stripclub/cocktail server) where my previous experience in adult entertainment is a benefit.

      This is what I have so far. I really need some serious help with it. Instead of saying I have been a cam model, my most recent position is that of CUSTOMER SERVICE REPRESENTATIVE, for an internet marketing company. I used all the appropriate skills I could that I have used while camming. Please take a look and feel free to help me enhance my resume. Like I said, it has been over 8 years and I could use some serious help. Here are the highlights:
      Objective

      Seeking a position with a progressive company to utilize my diverse skills and abilities.

      Qualifications

      A highly organized, accomplished and motivated individual with extensive knowledge in customer service and sales. Experienced in working in fast-paced environments demanding strong customer service, technical, and interpersonal skills. Committed to superior customer service, detail-oriented and resourceful, able to multi-task effectively. Capabilities include:

      • Ab ility to prioritize, organize, and multi-task under extreme work pressure
      • Excellent communication skills
      • Problem analysis, use of judgment and ability to solve problems efficiently
      • Prompt and dependable
    Employment History

    C
    ustomer Service Representative
    Customer Service Representative and Sales Associate for an internet marketing company.

    • Assisted customers with their purchases using proper selling techniques and product knowledge
    • Generated sales and consistently exceeded sales goals
    • Cultivate a client base and maintain customer relationships
    • Responsible for promptly respond to customer inquiries in form of telephone calls, letters, emails
    • Promote and market products and services online using proper internet marketing techniques
    • Complete projects on time meeting strict timelines
    • Perform secretarial duties as per the the necessity
    • Maintain thorough knowledge of products and services
    • Create websites, blogs and social networks according to customers specifications
    • Provided customer support for billing, credit inquiries, product order entry, etc.
    • Operate and maintain accurate cash register managing credit card and cash transactions
    Retail Sales Associate
    Sales associate for one of the largest retailers in the United States
    Ensured that each customer receives outstanding service by maintaining outstanding standards, solid product knowledge and all other aspects of customer service
    Provide quality assistance in selection of merchandise and outstanding customer service to customers

    Generate sales and maintain customer relationships

    Follow specific store procedures to handle customer inquiries, phone inquiries, returns, and provide information on procedures or policies.
    Operate and maintain accurate cash register, perform POS cash register duties
    Maintain an awareness of all promotions and advertisements
    Arranging and designing floor displays to enhance merchandise and increase sales
    Maintained organization and cleanliness of department





    Cashier/Bakery Clerk


    • Provide a friendly environment that includes greeting and acknowledging every customer/patron
    • Advise customers on purchases and provide excellent customer service
    • Processing all cash and credit card transactions according to company procedures and policies
    • Operate and maintain accurate cash register, perform POS cash register duties
    • Performed opening and closing procedures ensuring that all tasks were completed accurately
    • Restocking merchandise and maintaining organization and cleanliness of department
    • Perform various other duties as assigned by management

    I am uncertain why everything copied over differently, but I assure you the fonts are all the same sizes and everything is perfect in my word documents but please give me your opinions and feel free to help me enhance my resume! TY in advance for your help.

    I got a few job offers but nothing set in stone yet, but my goal is to resign from camming by mid march completely





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    Default Re: Help with my resume please!!

    ^ lol everything is all messed up since I copied and pasted over. Please disregard the out of place/nonexistant bullets and different fonts lol

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    Featured Member kandie_kitten's Avatar
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    Default Re: Help with my resume please!!

    A few things...in your profile at the top with your qualifications, your capabilities are not capabilities, they are character traits. Most HR reps just disregard soft fluff skills like that. This is where you need to put real qualifications, like what software you know, education you may have, etc. Hard, measurable skills.

    Then in your job descriptions, you have mixed tenses. Like you have "assisted customers", then you have "create blogs". Everything should be in past tense, since it's stuff you've accomplished.

    Finally, this reads like a laundry list of tasks, which is fine-most people do that. But to really catch a hiring manager's eye, you need to throw in some results. Especially with the faux camming job, you can really go crazy haha. Something like "Increased revenue by 15% due to personal attention to each customer" will stand out a lot more than "cultivate client base and maintain relationship". The more you can show you can deliver measurable results, the better off you'll be.

    I hope I didn't sound harsh. I do career counseling as my side job, and I have had great success placing people, so tearing resumes apart is all I do

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    Default Re: Help with my resume please!!

    I understand why you would conceal it here but you need to identify your previous employers by name and include something about your educational background. There are a few typos too, notably that you need to have the same tense verb used to describe your duties and you probably could streamline those tasks a bit too. You should also include some personal information and have some sort of explanation ready for any questions about "gaps" in your employment where you might have been strictly dancing or camming. it would also not hurt to list a reference or 2 or at least say ""Reference furnished upon request". I have helped several dancers, friend, and former students prepare resumes with varying success rates.

    Equally important would be your cover letter.
    "never trust a big butt and a smile"-- Bell Biv DeVoe

    If you're in your twenties and aren't a liberal, you have no heart. If you're in you're forties and aren't a conservative, you have no brain - Winston Churchill

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    Default Re: Help with my resume please!!

    Thank you sooooo much for your input!! I really have NO IDEA how to write a resume lol. I will perfect it today and re-post it when I am done.

    Kandy-kitten ty so much for sharing your expertise, I really do need a professional's help with this. You did not sound harsh at all, I appreciate you input so much, I only wish you could be my personal career counselor lol.

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    Default Re: Help with my resume please!!

    Kandie kitten gave very good feedback; listen to her!

    The exact format of a resume doesn't matter. What does matter, is that you be consistent. Choose a format and stick with it. Some of your sentences end with punctuation, and some don't. The tense changes when it should be consistent. A bulleted list should quickly highlight key items, rather than being a lengthy list nearing sentence length for each item.

    Is there software you used as a cam girl in creating a web page that you can list, or knowledge of MS Office; that sort of thing?

    Also (I don't want to assume) but for the real resume, you'll need to put actual company names and addresses in your work history.

    Use the active voice whenever possible over the passive voice. Look for words ending in "tion" -- they are verbs that have been turned into a noun and tend to indicate more passive writing. See if you can rephrase to use the verb instead. i.e. "I construct buildings every day" instead of "daily construction."

    What does "progressive company" mean? Will you work for them if they're not a "green" company? Do you insist on a casual dress code? Health benefits for a same-sex partner? On-site daycare? You get the idea.

    "Excellent communication skills" -- Personal opinion: don't list it, show it with your resume!

    Check for grammar:
    "Create websites, blogs and social networks according to customers specifications"
    Should be "customers' specifications" - the plural possessive.

    "Seeking a position with a progressive company to utilize my diverse skills and abilities. "
    Technically I don't think this is a sentence, as it lacks a subject. Also, use it to summarize/highlight:
    "I'm seeking a position with a progressive company where I can utilize my extensive sales and marketing abilities."

    "Perform secretarial duties as per the the necessity"
    No. Try this:
    "I carried out administrative duties, ensuring seamless business continuity." (If you're going to fluff, make it the best fluff it can be).


    If you make changes and post it again I can review for grammar and so on.
    Quote Originally Posted by _Avery_ View Post
    omg, why is it so huge?!! lol lol

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    Featured Member kandie_kitten's Avatar
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    Default Re: Help with my resume please!!

    Cyberstripper, if you want any help rewriting it or just want general advice, send me a pm. I'd be happy to help you.

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    Default Re: Help with my resume please!!

    I cannot thank all of you enough for your help! I have been working on this all day but I know it could still use more work! Here is what I have now:

    Objective

    Seeking a position with a progressive company to utilize my extensive customer service, sales, and marketing abilities.

    Qualifications

    A highly organized, accomplished and motivated individual with extensive knowledge in customer service and sales. Experienced in working in fast-paced environments demanding strong customer service, technical, and interpersonal skills. Committed to superior customer service, detail-oriented and resourceful, able to multi-task effectively. Capabilities/available skills and abilities include:
    • Comprehensive knowledge of principles and processes for providing quality customer service
    • Proven sales and marketing abilities including strategy, promoting, and selling techniques
    • Sound knowledge of cash management principles and/or procedures
    • Proven communication abilities, both oral and written
    • Advanced POS Terminal/Printer/Software knowledge
    • Proficient in Microsoft Word, Microsoft Office Suite, Excel, Outlook Express, Adobe
    • Function well, independently and as team member
    Employment History

    Customer Service Representative
    (Company Kept Private)
    Customer Service Representative and Sales Associate for an internet marketing company.
    • Assisted customers with their purchases using proper selling techniques and product knowledge
    • Generated sales and consistently exceeded sales goals
    • Cultivate a client base and maintain customer relationships
    • Responsible for promptly respond to customer inquiries in form of telephone calls, letters, emails
    • Promote and market products and services online using proper internet marketing techniques
    • Complete projects on time meeting strict timelines
    • Perform secretarial duties as per the the necessity
    • Maintain thorough knowledge of products and services
    • Create websites, blogs and social networks according to customers specifications
    • Provided customer support for billing, credit inquiries, product order entry, etc.
    • Operate and maintain accurate cash register managing credit card and cash transactions
    Retail Sales Associate
    (Dept. Store name kept pvt)

    Sales associate for one of the largest retailers in the United States.

    • Ensured that each customer receives outstanding service by maintaining outstanding standards, solid product knowledge and all other aspects of customer service
    • Provide quality assistance in selection of merchandise and outstanding customer service to customers
    • Generate sales and maintain customer relationships
    • Follow specific store procedures to handle customer inquiries, phone inquiries, returns, and provide information on procedures or policies.
    • Operate and maintain accurate cash register, perform POS cash register duties
    • Maintain an awareness of all promotions and advertisements
    • Arranging and designing floor displays to enhance merchandise and increase sales
    • Maintained organization and cleanliness of department
    Cashier/Bakery Clerk
    (Grocery store name kept private)

    • Provide a friendly environment that includes greeting and acknowledging every customer/patron
    • Advise customers on purchases and provide excellent customer service
    • Processing all cash and credit card transactions according to company procedures and policies
    • Operate and maintain accurate cash register, perform POS cash register duties
    • Performed opening and closing procedures ensuring that all tasks were completed accurately
    • Restocking merchandise and maintaining organization and cleanliness of department
    • Perform various other duties as assigned by management
    Education
    High School Diploma
    City/State Kept private!
    Promotional Model/Brand Ambassador
    Various convention centers in Las Vegas
    • Promote a product and/or company brandDemonstrate product uses, benefits, etc
    • Exhibit, and draw attention to, a particular product
    • Effectively communicating to event attendees,
    • increase customer awareness of product and boost product sales.
    • approach consumers, offering a product sample, brochure or free promotional item
    • Generate sales from consumers using proper selling techniques and product knowledge

    The promotional modeling/brand ambassador I will include for certain jobs only, just getting my experiences in order so when I send them out I can include/disclude whatever is necessary or unnecessary for the job. TY AGAINNN

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    Default Re: Help with my resume please!!

    Quote Originally Posted by kandie_kitten View Post
    Cyberstripper, if you want any help rewriting it or just want general advice, send me a pm. I'd be happy to help you.
    TY so much I will be sending you a PM right now!

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    Default Re: Help with my resume please!!

    Pm sent!

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    Default Re: Help with my resume please!!

    Still working on it getting late, eyes blurring and stinging! Should I even use the word customer, in my resume? Whats best...
    Customer
    Patron
    Client
    ????
    I think I am just over thinking and over fluffing now. LOL

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    Senior Member etru's Avatar
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    Default Re: Help with my resume please!!

    As a guy who looks over resumes quite a bit, keep down the fluff. We have heard it all. Tell me your education level by all means. I can hire pizza guys that are honestly driven, but can they work their way around Excel or tripadvisor? Do not tell me what you want to do, tell me what you can do.

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    Default Re: Help with my resume please!!

    Part of my job requires hiring. I read lots of resumes. Here's my opinion....

    1-Shorten this resume up. It's too much to read. There is way too much fluff in that resume.
    2-Use fewer words like "proven" and "comprehensive." For example, which of these really sounds better?

    # Comprehensive knowledge of principles and processes for providing quality customer service
    # Proven sales and marketing abilities including strategy, promoting, and selling techniques

    or...

    # Knowledge of principles and processes for providing quality customer service
    # Sales and marketing abilities including strategy, promoting, and selling techniques

    Also, with the above...it sounds a little schlocky...instead of...

    # Proven sales and marketing abilities including strategy, promoting, and selling techniques

    How about....

    # Sales and marketing experience

    3-List your accomplishments, even if you have gild the lily a little. You were a camgirl, right? Let's say you had the most tokens in some month, or had the highest cam score one week, or whatever.....

    # Won "Customer Appreciatiom" award, February 2010
    # Won "Highest Customer Appreciation Score" award, June 2010

    4-List your abilities and training in a separate part of the resume, towards the end.

    # Knowledge of MS Excel, Correl Draw, and Microsoft Whatever
    # Completed Integrated Sales Training as part of position with Acme Rocket Ships

    5-Keep your job descriptions short and to the point. The more you have to describe what you did for simple jobs, the more my bullshit detector goes off.

    6-Include dates for the jobs you had. Don't have gaps in your resume.

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    Default Re: Help with my resume please!!

    Ok everyone, I have had kitten offer to help me re-write my resume, but I wanted to continue to work on it on my own as a learning experience. Here is my latest version of my resume, fluffed but not too much. I still think I need to do a little unfluffing, but I am satisfied and have learned alot, especially about my own skills. This has been a great experience for me and I wanted to thank all of you again for your help. It may copy over with a bigger font, I can't figure out why this keeps happening!

    Objective

    Seeking a position as a __________ to utilize my extensive customer service, sales, and marketing abilities. (Will fill in blank depending on job: ex: customer service, retail sales)

    Qualifications

    A highly motivated, tenacious and dedicated individual with extensive knowledge in customer service and retail sales. Experienced in working in fast-paced environments demanding strong customer service skills, marketing and sales techniques, and interpersonal skills. Focused on exceeding company standards, sales goals and client expectations. Capabilities include:
    • Providing quality customer service
    • Sales and marketing abilities
    • Knowledge of cash management principles and procedures
    • Proficient in Microsoft Word, Microsoft Office Suite, Excel, Outlook Express, Adobe, POS terminal procedures
    • Function well, collaboratively and independently
    • Communication abilities, both oral and written
    Employment History

    Customer Service Representative
    (location withheld)

    Customer Service Representative and Sales Associate for an internet marketing company.
    • Increased client awareness of product and internet marketing services
    • Generated sales and consistently exceeded sales goals
    • Increased revenue by 15% by cultivating a client base
    • Carried out administrative duties, ensuring seamless business continuity
    • Promoted and marketed products and services online
    • Created websites, blogs and social networks according to customers' specifications
    • Provided customer support for billing transactions
    Retail Sales Associate
    (Location withheld)

    Sales associate for one of the largest retailers in the United States.

    • Exceeded outstanding customer service procedures and policies
    • Assisted clients and provided product knowledge in selection of merchandise
    • Generated sales and maintained client relationships
    • Arranged and designed floor displays to enhance merchandise and increase sale
    • Followed specific store procedures and policies to handle customer service, inquiries, phone inquiries, returns, etc
    • Performed POS cash register duties
    • Maintained organization and cleanliness of department
    Cashier/Bakery Clerk
    (Location Withheld)
    Cashier and Bakery clerk in a Grocery store

    • Provided a friendly environment that includes greeting and acknowledging every customer
    • Operated and maintained accurate cash register, perform POS cash register duties
    • Processed all cash and credit card transactions according to company procedures and policies
    • Performed opening and closing procedures
    • Restocking merchandise and maintaining cleanliness of department
    • Performed various other duties as assigned by management
    Education
    High School Diploma
    (Location Witheld)

    (Other) Promotional Model/Brand Ambassador
    Brand ambassador and Promotional for various vendors and convention attendees
    • Approached consumers, offering a product sample, brochure or free promotional item
    • Promoted a product and/or company brand according to specifications
    • Demonstrated product uses, benefits, etc, to clients
    • Increase customer awareness of product and boost product sales

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    Default Re: Help with my resume please!!

    Shoot I forgot to ad that I have won something in my faux camming job lol.

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    Default Re: Help with my resume please!!

    Some of your jobs descriptions look vague to me. I think specifying the products you represented as a customer service rep. might be useful, and also giving some detail as to what you did to increase revenue; maybe give some specific examples of how you influenced customers. Also, give some specifics about your administrative duties.

    Are there any websites or blogs you created, that you could link to on your resume? I'm sure that potential employers would like to see examples of your work. Perhaps you might not want to publicize this here, but I think it would be helpful to have it on your resume when you send it out.

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    Default Re: Help with my resume please!!

    LOL I wish eagle. The customer service representative job is a cover for camming. I have a number, business name, and a friend who owns the business that will vouch that I worked for their company, but I didnt. I have been a camgirl those were my usable skills.

    I would love to link up some of my site building work, but me thinks that would be a horrible idea considering they are all adult oriented sites, some with my face on them lol.

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    Default Re: Help with my resume please!!

    Sorry about that. Guess it's better not to mention that on your resume.

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    Default Re: Help with my resume please!!

    What are you going to do if they ask to see any websites you designed, or any blogs?

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    Default Re: Help with my resume please!!

    Ok I know this is getting older...but I wanted to publicly THANK YOU Kandie Kitten for your help with my resume. Kandie Kitten you went out of your way to work on my resume, for free! Putting aside your own time and effort to help someone you don't know. Well, I do not know how to thank you excpet for maybe telling you what a help you have been. I could not pay someone for this, not only did you help with my resume but out of the kindness of your heart. What you did for me and my resume went above and beyond the call of duty. Thank you again, so very much.

    If any of you need help on your resumes, I do not want to offer her help, but I do want to say she did a wonderful job and I highly recommend her Professional Resume Writing Services for anyone who needs (or needs to update) their resume.

    Thank you!

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    Default Re: Help with my resume please!!

    BTW eagle, good point, I didnt know, so I removed that section and focused on my sales abilities.

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