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Thread: Message From SM About Free 30 Secs

  1. #1
    Veteran Member MommieLongLegs's Avatar
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    Default Message From SM About Free 30 Secs

    I emailed SM about why they give free first 30 seconds to customers, and this was the response:

    Because of the way the billing works, there is no way around this. We
    have eliminated most of this but if you see a user come into your paid
    chat for less than 10 seconds more than 3 times, let us know the user's
    screen name. If they do it three times or less, it means that they are
    trying to get their card authorized and they cannot see your show.

    ------------------------------

    So...yeah.

    Edit: After reading this again, I'm not following. "Because of the way the billing works"? You mean to tell me that because of the "billing", you HAVE to give customers 30 seconds of MY time free? And I've never seen this advertized, but the customers obviously know about it. They knew way before I did. Honestly, the free 30 seconds just seems like advertising to me.





    Hopefully this info is useful to someone.
    Last edited by MommieLongLegs; 03-02-2012 at 09:17 PM.

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    God/dess laurielegs's Avatar
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    Default Re: Message From SM About Free 30 Secs

    I read somewhere that this is the reason why they are able to cover chargebacks, some sort of protection afforded by the way they do authorizations with that 30 seconds. I'm not sure I understand their response. Does that mean they are banning him or does it mean they are trying to get him authorized?


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  5. #3
    Veteran Member AF camgirl's Avatar
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    Default Re: Message From SM About Free 30 Secs

    How am I supposed to fuck myself with my right hand, keep my attention on my cam and my current customer(s), and write down an offenders name all at the same time? I need a raise for that kinda multitasking!




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    God/dess SarahTime's Avatar
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    Default Re: Message From SM About Free 30 Secs

    After your private is over, you can scroll back up in the chat window and the users name will show there. I just take screen shots.
    xoxo ~ Sarah




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    Veteran Member BabyLove1981's Avatar
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    Default Re: Message From SM About Free 30 Secs

    Quote Originally Posted by AF camgirl View Post
    How am I supposed to fuck myself with my right hand, keep my attention on my cam and my current customer(s), and write down an offenders name all at the same time? I need a raise for that kinda multitasking!
    lmao! I know right....they told us the same thing when we were oblivious about the "30 second" rule. We were in pvt for about 19 min (couples, husband & I) and we kept hearing ppl pop in and out. But when we checked our earnings it only showed 7 or 8. We emailed admin saying we had way more than that come in. Their response was "Do you have the user names for the customers that came in?" lmao

    Like yeah, ok...For 1: while I'm sucking dick, doing zoom puss/anal and riding backwards cowgirl I only heard them come in... #2 my husband was enjoying his self wondering where the 1st guy that took us pvt wanted the cum. He wasn't sitting there with a freaking pen and paper writing down every name that popped in. Were fairly new to SM so we didn't even know about the 30 sec shit til last week from another post here. lmao






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  10. #6
    Moderator IsobelWren's Avatar
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    Default Re: Message From SM About Free 30 Secs

    *squints at SM* I'm not sure that I believe them. It's part of their advertising literature in some places that the customer gets 30 seconds of every show free.


    I

    Quote Originally Posted by Renton View Post
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    Me: I would cut off your dick and feed it to the pigs

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    Featured Member h0ttie's Avatar
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    Default Re: Message From SM About Free 30 Secs

    Quote Originally Posted by IsobelWren View Post
    *squints at SM* I'm not sure that I believe them. It's part of their advertising literature in some places that the customer gets 30 seconds of every show free.
    right..if they were really just doing it because they HAD to...i would think they would try and help us out more. like showing a 30 second countdown when guys first come in, or showing in the little info card how many times under 30 seconds that person had been there. or even a report option for marking them as cheating the system lol.
    "Achieving success is a challenge but so is struggling so you may as well choose success."

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    Featured Member HaydenBlue's Avatar
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    Default Re: Message From SM About Free 30 Secs

    And what about the customers being able to change their screen names???

    Where did that SM rep go? Did we scare her off for our love/extra-hate for this site? Lol.







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  16. #9
    Veteran Member MommieLongLegs's Avatar
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    Default Re: Message From SM About Free 30 Secs

    ^^^YES! I hate that! They said in order for a model to change her name, she has to create a new account. Even though it says in our profile to contact support for model name change. Bull shit.

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    Veteran Member BabyLove1981's Avatar
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    Default Re: Message From SM About Free 30 Secs

    Wanted to add that ONCE we heard about the "30 sec" crap, my Husband and I have at least been 30 secs SLOWER to rip our clothes off than we did before on SM I mean, I know once your mid show it doesn't matter, but when we first get in we dont do it right off. Our usual was.. once in pvt, say hello while taking my top off, get his dick out and start sucking (mainly cause he needs it if pvt is so sudden) and he types or says "what would u like?" But after hearing about this we slowed it down a bit. Like once we go pvt I SAY..without taking top off.."hello baby what would u like?" and RUB his dick and wait a few seconds for them to respond. It has helped alot! A true spender that knows what he wants will obviously take his time to tell us and compliment how sexy we are ect....freeloaders will get out immediatly. We figured fast as possible due to our first site we started on which was LJ. We didnt want them to wait. And all sites are different. But with SM and their 30 sec shit, we will stick to that






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    Senior Member GaPeach's Avatar
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    Default Re: Message From SM About Free 30 Secs

    I usually never forget a name and these idiots always come back...so its just a matter of time before I see them again and get to block them. I also usually have my BF right by my side doing pvts so soon as he see someone comes in he usually bans them for me. I love that guy

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  22. #12
    Veteran Member MommieLongLegs's Avatar
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    Default Re: Message From SM About Free 30 Secs

    I love blocking them when I can, but some of them are way too fast. One guy, I saw him come in free chat, so I literally waited with my pinter on the spot in private so I could click n block him, but whenI clicked on it, it wouldn't do it. He was too fast I guess.

    He seriously never speaks and if I'm not in private, he'll leave. I haven't seen him in awhile though.

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    Default Re: Message From SM About Free 30 Secs

    I caught one of my 30 seconds peekers a few weeks back and let me tell you I had to control myself for not starting to laugh and jump around in joy. It took me awhile, he must've been in out about 15-18 times everytime I was one but I was set to catch him and I did. What a great satisfaction that gave me!
    [SIGPIC][/SIGPIC]

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    Featured Member HaydenBlue's Avatar
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    Default Re: Message From SM About Free 30 Secs

    How to they jerk off peeping rooms though? That must be like trying to watch a tv show while someone is flipping through channels. Just STAY for like, two measly minutes and wank. Fucking retards.








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    Member TabithaStevens's Avatar
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    Default Re: Message From SM About Free 30 Secs

    hOttie~ if those are your lips in your avatar ~ I want them ;-). WoW!!!!! SEXXXXXY. Sorry, I just couldn't resist! Going to get some lip injections next week and I LOVE your lips!!!! Mind if I show my girl your pic on how I'd like for them to look? XO

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    God/dess Cam_Model_Jess's Avatar
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    Default Re: Message From SM About Free 30 Secs

    They totally lied to you. Sorry.

    I was told by one of the top employees there that they do not want to change their system and have no intention of ever changing it. (That was after I was lied to for a few weeks about it and said employee got sick of talking to me about it and finally just told me the truth.)

    From the horse's mouth.

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  30. #17
    Veteran Member MommieLongLegs's Avatar
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    Default Re: Message From SM About Free 30 Secs

    ^^^I figured that. Which is why I also asked about how on certain sites, there's always pop ups of girls in private shows for way more than 30 seconds. No response so far. It's all advertising. They don't give a shit.

  31. #18
    Senior Member 4urpleasure's Avatar
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    Default Re: Message From SM About Free 30 Secs

    Quote Originally Posted by HaydenBlue View Post
    How to they jerk off peeping rooms though? That must be like trying to watch a tv show while someone is flipping through channels. Just STAY for like, two measly minutes and wank. Fucking retards.
    I know. It seems to be more trouble than it is worth, and I don't see how it is pleasurable either. However, when your broke or on welfare I guess people cannot afford 2 min worth of time... sad. I just don't get why they just don't look at free porn if they are that fucking broke or are going to jerk off in such a half assed manner.

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  33. #19
    God/dess Cam_Model_Jess's Avatar
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    Default Re: Message From SM About Free 30 Secs

    The pop-ups are recorded clips from your shows. I've check it out. Sometimes that particular model isn't even online. Sometimes it may be live, but it doesn't seem to be. It could be free chat or private though, which sucks. The clips are about 90 seconds.

    Someone else (I think it was ManyRoses?) said that the 30 sec thing may be a requirement of their credit card processor? As in, to reduce chargebacks, we're requiring that you give each customer 30 seconds before charging their card. Unfortunately, there is no limit to the number of <30sec shows each customer can have (it is neither limited to amount per day, per model, or "lifetime"). It would probably be really easy to implement that, but it would just be one more thing they'd have to do.

    Also, some customers do get banned for this eventually. There are a lot of variables involved though since they have no way of automatically shutting down accounts for this reason. It depends on if something else happens with the account and who answers the phone when the customer calls to resolve the issue. Ex: Customer is in your show for 33 seconds, gets charged by accident, doesn't realize it, and his account is linked to his debit card but there's no money in his account. The next time he logs on, they'll suspend the account. He can call to get it re-activated, but if all he's doing is trying (and usually succeeding in) ripping off models, he'll get permanently suspended from the site.
    Last edited by Cam_Model_Jess; 03-03-2012 at 12:20 PM.

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    Default Re: Message From SM About Free 30 Secs

    Quote Originally Posted by Cam_Model_Jess View Post
    I've noticed they're also letting these assholes open new accounts. So IDK..
    WTB IP banning. *facedesk*


    ("WTB": Gamer slang for Want To Buy. The more you know.)
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    God/dess SarahTime's Avatar
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    Default Re: Message From SM About Free 30 Secs

    Just a little FYI related to this... If you block them and then they change their username, they are STILL blocked. They do not get to come back in just because they changed their name. Each member has a unique ID number, this is how you can even message someone when they change their name and what not... I tested this with my husband after I was told by SM support that changing the username does not allow them back in.

    Hubby came into pvt with his member account, I blocked him. He changed his name, tried to come back in, and it did not work.
    xoxo ~ Sarah




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  38. #22
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    Default Re: Message From SM About Free 30 Secs

    ^oh, i know. i just mean that some of the guys are able to open a new acct after being blocked for the 30 second thing. lately i've been blocking multiple accounts for one member. one guy i had to block 4 times... and he finally gave up... i think... or at least he was smart enough to use a different username with his next account.

    (i deleted the part about new accts. but someone uhhummm quoted me, so oh well. i'll let it all hang out. )

    i keep a list of the guys i block, so i can see when they change their names. that's usually how i know who the real shady ones are. they stay in the same place on the ban list, they don't move around unless they come back into private. so if you keep a list of the guys as you block them, or at the end of your shift, and you keep them in the right order, you can see later who changed their name. you just have to search for a guy who was near that name changer on your block list.
    Last edited by Cam_Model_Jess; 03-03-2012 at 08:24 PM.

  39. #23
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    Default Re: Message From SM About Free 30 Secs

    oh, the secrets we camgirls learn

  40. #24
    Veteran Member MommieLongLegs's Avatar
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    Default Re: Message From SM About Free 30 Secs

    I had a guy come in my room who said "they blocked me but i came back anyway". I asked why he he got blocked and he said "because i questioned an overcharge"...

    That convo ended when I was abrumptly whisked away to private.

  41. #25
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    Default Re: Message From SM About Free 30 Secs

    I don't believe this message because of the fact when I started out on streamate billing and the earnings being posted on the model page was instant. that was in 2004. over the years they have changed things a lot
    Stripperweb is closing! Join me over at WeCamgirls

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