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Thread: SM checks confusion--did they make a mistake??

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    Senior Member moonjade6's Avatar
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    Sad SM checks confusion--did they make a mistake??

    I read on a previous thread that SM withholds your first check for 3 weeks, and then after that your checks arrive weekly.

    Sooo I'm confused. I started on SM the week of the 26th, and I got my first check issued to me on March 7th--it arrived on the tenth no problem.

    That's the only check I've gotten from SM. On my payment history, it only lists that check--no other ones have been sent out.

    So, what's going on? I'm confuzzled. I'm owed three weeks of checks at this point (weeks of March 4th, 11th, and 18th), and it's Thursday but no other checks have been issued! Is this normal? Annnd will I receive all my checks at once?

    If this isn't the norm I'm definitely e-mailing Support ASAP. Help?


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    Default Re: SM checks confusion--did they make a mistake??

    Doesn't sound normal to me I'd email support and see what's up

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    Senior Member Seductive's Avatar
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    Default Re: SM checks confusion--did they make a mistake??

    What they seem to be doing with mine (I've been working five weeks now) is after your three weeks is up, on the fourth week they send your first check. On the fifth week, they send your second check, so on and so on. Maybe they did make a mistake with yours, but this is what they have been doing for me.

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    God/dess Cam_Model_Jess's Avatar
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    Default Re: SM checks confusion--did they make a mistake??

    They should be paying you weekly once you get that first check unless you do not meet payout. If you have not met payout, they hold funds and combine them, then payout when minimum has been met. If you know you have met payout for checks (that's your stated method of payment), then check the method of payment selected. Sometimes it can be changed? If they resolve the issue and you continue to work on SM, perhaps you should request to be paid weekly (with no delay). US models can request that.

    However, you've stated that you've already received one check (after waiting weeks for the first one). At this point, as long as you reach payout weekly, you should receive weekly checks with no interruption.

    From their site:

    Checks are sent out every week though checks under $20 are held over to the next week or until a minimum of $20 has been met. If you selected wire or Payoneer as your payment form, these are sent every Friday assuming your minimum has been met. Wires have a $40 fee. Your personal information will be kept confidential, and will be used solely for the purpose of transferring your funds to you.

    If you are paid by check and do not receive your check and believe it is lost, you have two options. You can choose to have the check reissued the following week for a fee of $25. Otherwise, you can wait 45 days from the time of payment mailing and a check will be reissued without any additional fees.

    Streamate is not responsible for funds after they have been submitted to Payoneer. Payoneer is not required to follow federally funded bank guidelines, neither provides confirmation numbers, and transfers are not guaranteed like bank wires. We will provide whatever confirmation we have that funds have been sent, but Streamate is not responsible for performer/studio access to those funds in Payoneer. All disputes of funds not received should be directed at Payoneer customer service.

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    Veteran Member naughtycamgirl's Avatar
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    Default Re: SM checks confusion--did they make a mistake??

    Yes they pay pay weekly, the first time you get paid after 3 weeks, then if you keep working there the followinf weeks and make more than 100$ x week you will get paid weekly( but from 3 weeks ago)
    first payout on 3rd week ( if minimum payout reached)
    second payout on 4th week ( if minimum payout reached)
    Third payout on 5th week ( if minimum payout reached)
    So,If you are consistant, you don't miss any week, and u reach the minimum payout you get your payment every friday

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    Senior Member moonjade6's Avatar
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    Default Re: SM checks confusion--did they make a mistake??

    I think they did make a mistake, then. I earned more than $20 my first week, and they sent me my first check the following Wednesday (so I didn't wait "weeks" for my first check). After that, nothing. I've been making my minimum payout ($20 for checks) EVERY week since then. I just e-mailed them; I hope this gets resolved soon b/c rent is due soon!


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