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Thread: AW Phone Issues - Anyone found a solution yet????

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    God/dess sexysusie's Avatar
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    Default AW Phone Issues - Anyone found a solution yet????

    Just had yet ANOTHER direct im/ cam session with a guy who says he is trying to call me on directchat and gets the message "this line is busy" or "the provider does not offer this service!!!! IT doesn't happen all the time, just 90% of the time. It's been happening for over a year and i have contacted aw multiple times. There is nothing wrong with my phone, the custies have enough credit, and i am definitely logged in and available. Many times I have listened to the played message as they hold their phone to the cam for me to see!

    Anyone found a solution to this yet?
    "If you want to earn more, learn more" ~ Zig Ziglar




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    Default Re: AW Phone Issues - Anyone found a solution yet????

    what did aw say?

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    Default Re: AW Phone Issues - Anyone found a solution yet????

    AW's response:

    AW> We are not aware of any such issues. Despite many reports of problems
    with DirectChat, all attempts to investigate or prove end up with valid
    reasons. We turned on a system to email hosts/clients when their called
    failed, to tell them why - and people reported them as spam, so we had to
    turn them off. During that time though, no errors were encountered. It
    was always "client out of funds" or "phone non-contactable/switched
    off/out of range" or voicemail.

    Same with my cs work, I can never replicate the problem.


    If you have another phone on a different network you could try that to round down the reasons why it could be happening.

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    Veteran Member kinkydirtybitch's Avatar
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    Default Re: AW Phone Issues - Anyone found a solution yet????

    I never use a mobile for phone chat - I use a corded landline with amplifier & professional headset & my guys assure me they have enough creds for 5 minutes so who knows what the problem is!

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    God/dess sexysusie's Avatar
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    Default Re: AW Phone Issues - Anyone found a solution yet????

    Aw say exactly what pj posted above. They send me the same reply every time I complain.

    I know it is their system and not me because sometimes I DO get calls! I havent changed my settings since I started there and all calls used to come through no prob till about a year ago, now maybe 2 out of 10 reach me.

    KDB how do you use the LL? Just 44 and take out the 0 as normal?
    "If you want to earn more, learn more" ~ Zig Ziglar




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    Default Re: AW Phone Issues - Anyone found a solution yet????

    Quote Originally Posted by kinkydirtybitch View Post
    so who knows what the problem is!
    I think its going to be one of those mysteries never to be solved.

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    God/dess sexysusie's Avatar
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    Default Re: AW Phone Issues - Anyone found a solution yet????

    But that's not good enough pj! This is messing with my money!!
    "If you want to earn more, learn more" ~ Zig Ziglar




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    Default Re: AW Phone Issues - Anyone found a solution yet????

    Quote Originally Posted by sexysusie View Post
    I know it is their system and not me because sometimes I DO get calls! I havent changed my settings since I started there and all calls used to come through no prob till about a year ago, now maybe 2 out of 10 reach me.
    Not sure if you can say its definitely their side because some calls make it and no settings have been changed on your end, maybe the network or the directchat provider has done something, alot more variables than we know and as we have little info we cant say where the fault lays

    Are you able to use a different mobile on a different network to try and narrow the possibilities?

    Or use a landline for a night.

    If it happened on a diff network with a diff mobile and on the landline for you then I would be more inclined to say its an issue between AW and any middle men there may be.

    Will you have dchat on tomorrow and I can test the connection?

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    Veteran Member nadia29's Avatar
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    Default Re: AW Phone Issues - Anyone found a solution yet????

    One my guys says that if he puts in the 2 sets of numbers too quickly then he doesn't get through, so what he does is put in the first set of numbers then he slowly counts to 3 then puts in the 2nd set of numbers. Have your guys try that and see if it works.

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    Default Re: AW Phone Issues - Anyone found a solution yet????

    Thanks hun I will try that!

    Pj i've had the same issue with 3 different mobiles! I'm on now if you want to test? X
    "If you want to earn more, learn more" ~ Zig Ziglar




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    God/dess sexysusie's Avatar
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    Default Re: AW Phone Issues - Anyone found a solution yet????

    Thanks hun I will try that!

    Pj i've had the same issue with 3 different mobiles! I'm on now if you want to test? X
    "If you want to earn more, learn more" ~ Zig Ziglar




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    Default Re: AW Phone Issues - Anyone found a solution yet????

    I don't think it has to do with being on a mobile. I've had the same problem and I have always used a landline. Let's just hope putting the numbers in slowly works or you. If it does, we should just all write it in our profiles, so the boys know.

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