Results 1 to 9 of 9

Thread: hold on a purchase & entire amazon account-

  1. #1
    Senior Member crashingsilent's Avatar
    Joined
    Jun 2012
    Posts
    147
    Thanks
    710
    Thanked 327 Times in 79 Posts
    My Mood
    Yeehaw

    Default hold on a purchase & entire amazon account-

    hey ladies-
    earlier I was trying to check something I ordered on amazon and couldn't get into my account- I contacted CS via chat and here's what they said:

    "It appears your account and order are on hold pending further research. This could be due to incorrect or incomplete billing information, or we may just need further authorization for an order. You may have already received an e-mail about this. I can contact an account specialist and let them know you called. I just need to get some information from you, and someone should get back to you within 24 hours."

    Has this happened to anyone before? I take amazon e cards for certain things (i.e. skype shows, tribute, etc.) so I'm *hoping* it isn't an issue with that.
    thanks!

  2. #2
    God/dess CourtneyRaine's Avatar
    Joined
    Aug 2011
    Posts
    2,326
    Thanks
    9,085
    Thanked 7,117 Times in 1,825 Posts
    My Mood
    Grumpy

    Default Re: hold on a purchase & entire amazon account-

    No, I can't say that's ever happened to me before. I don't order from there too much but I do some affiliate work for Amazon and I've never had a problem with payment processing. I hope it works out for you.

  3. The Following User Says Thank You to CourtneyRaine For This Useful Post:


  4. #3
    Senior Member
    Joined
    Jun 2012
    Posts
    190
    Thanks
    15
    Thanked 147 Times in 76 Posts

    Default Re: hold on a purchase & entire amazon account-

    it could be that there is a problem with an ecard that someone purchase for you.

  5. The Following User Says Thank You to naughtybekie For This Useful Post:


  6. #4
    Senior Member crashingsilent's Avatar
    Joined
    Jun 2012
    Posts
    147
    Thanks
    710
    Thanked 327 Times in 79 Posts
    My Mood
    Yeehaw

    Default Re: hold on a purchase & entire amazon account-

    Thanks Courtney!
    @naughtybekie that's what I fear!

  7. #5
    Senior Member crashingsilent's Avatar
    Joined
    Jun 2012
    Posts
    147
    Thanks
    710
    Thanked 327 Times in 79 Posts
    My Mood
    Yeehaw

    Default Re: hold on a purchase & entire amazon account-

    Yup-
    Greetings from Amazon.com.

    We have experienced a problem processing the gift certificate you redeemed as payment for your order. Please contact the customer who sent you this gift certificate for further details. If they have additional questions, please have them contact us directly.

    Also, please note we have placed a temporary hold on your account until this situation has been resolved.

    Please let us know if you have any further questions, and thanks for shopping at Amazon.com.


    I asked them to send the confirmation number of the gift certificate in question since I applied 2 and ordered over $70 in stuff. I'm pretty sure I won't get screwed as both of these were loyal regulars, so I'm hopeful about getting it sorted out! Be aware this could happen though, ladies!

  8. The Following 4 Users Say Thank You to crashingsilent For This Useful Post:


  9. #6
    God/dess laurielegs's Avatar
    Joined
    May 2010
    Location
    USA, northeast
    Posts
    7,317
    Thanks
    30,600
    Thanked 17,688 Times in 5,185 Posts

    Default Re: hold on a purchase & entire amazon account-

    I've never had a problem yet with an emailed gift card.

    Man I hope they haven't found a way to chargeback on those too. Was it emailed or a physical card they sent you?


  10. The Following 5 Users Say Thank You to laurielegs For This Useful Post:


  11. #7
    Senior Member crashingsilent's Avatar
    Joined
    Jun 2012
    Posts
    147
    Thanks
    710
    Thanked 327 Times in 79 Posts
    My Mood
    Yeehaw

    Default Re: hold on a purchase & entire amazon account-

    it was e-mailed- I'm patiently waiting to see if amazon will give me the confirmation number as one card was for 50, one was for 20 and my purchase was on the nose of 70 so I have no idea which card it is.

  12. The Following 3 Users Say Thank You to crashingsilent For This Useful Post:


  13. #8
    God/dess laurielegs's Avatar
    Joined
    May 2010
    Location
    USA, northeast
    Posts
    7,317
    Thanks
    30,600
    Thanked 17,688 Times in 5,185 Posts

    Default Re: hold on a purchase & entire amazon account-

    Did they ever sort this out? I was under the impression that after it was redeemed it was good as cash.


  14. #9
    Featured Member TeenageAnnie's Avatar
    Joined
    May 2011
    Location
    Newcastle . England
    Posts
    1,065
    Thanks
    252
    Thanked 2,511 Times in 674 Posts
    My Mood
    Breezy

    Default Re: hold on a purchase & entire amazon account-

    Id like to know if this was resolved too. I deal with amazongift cards a lot. i figured if the payment was dodgy the chargeback would be to whoever bought it not the receiver of the card.

  15. The Following 2 Users Say Thank You to TeenageAnnie For This Useful Post:


Similar Threads

  1. need help editing my entire Xpeeps profile/account. help!
    By LilRedRidinGood in forum Camming Connection
    Replies: 1
    Last Post: 07-27-2012, 11:15 AM
  2. 30% off your entire purchase at our new store in las vegas
    By vegas75 in forum For Sale & Wanted
    Replies: 5
    Last Post: 12-24-2011, 11:40 PM
  3. Twitter & Amazon Wish lists
    By Amydoll19 in forum Camming Connection
    Replies: 3
    Last Post: 11-13-2011, 01:41 PM
  4. Can you use an Amazon gift card on another account?
    By laurielegs in forum Camming Connection
    Replies: 5
    Last Post: 10-16-2011, 02:47 PM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •