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Thread: Streamate guest chat glitches?

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    Angry Streamate guest chat glitches?

    Hello ladies (and possibly gents),

    All yesterday and last night i kept having trouble in my guest chat.

    Guests would log into my guest chat room, and apparently they were typing, but the messages would not be sent. One customer sent me an e-mail about it saying "Can't type while in your room. Weird." This happened with many customers (who have often been in my room and are normally chatty cathy but were saying nothing or kept logging in and out over and over..i was wondering why until i got that e-mail.)

    Also
    a couple of times customer will be in my guest chat, but their name disappears from the guest login box (you know where you can see who's in your room), but they are still able to type, hear me and chat in the guest area. They have not logged off, their name is just no longer visible in the "guests in your room" box. And they can even still enter my private show area. (this happened with 2 customers..so they obviously have not logged out)

    i sent a message to streamate support explaining it just like i did here, but all they did was send me the copy and paste spiel about hooking my laptop directly to the internet box (which it already is), lowering my settings blah blah blah.

    so i replied back "
    None of those suggestions have anything to do with what i am having problems with."
    To which they replied:
    "
    When a customer logs out of the site you will no longer see their name." O.O

    Was i not clear enough? i already said that they were NOT logging out, that they could still hear me/type/respond AND enter a private show.

    So..has anyone else experienced this problem? i'm coming to you, my fellow cam models for help..since SM is not of any.

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    Default Re: Streamate guest chat glitches?

    i thought it was just me ...ppl where typing but no names where appearing..it was a glitch

    When shit goes down in my chat room is the only time I pray a monitor or someone on sm is watching and maybe hearing me say "BB can u log out and back in bc I see you but I cant see your name"

    no angels appeared

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    Default Re: Streamate guest chat glitches?

    Yes I had that problem. Other models (that I talk to) had those problems. It's on their end. I guess they'll address it when enough people complain. I had a few regs who didn't show up in my roster at all but they would keep messaging me. I also had people go in private but wouldn't show up until they had left so they just totally got ignored. Luckily they didn't rate me.

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    Default Re: Streamate guest chat glitches?

    glad to know it wasn't just on my end.

    and of course all customer support is telling me is "If customers are experiencing ongoing issues in the chat, please direct them to the support staff for the site. There's a link at the bottom of each site page titled "Support". We can't troubleshoot these issues here, as we need direct contact with the customer having the issue."

    Well yeah, but how many will actually DO that? Also kind of hard to direct them there if they can't type to me..or they are not experiencing trouble on THEIR end (as in the case where i can't see them in my guest box..but they are still in the room and tell me they have not logged out! *flail*)

    Stupid glitches are costing me money..and potentially some of my regulars or new customers. i hope they don't think i'm ignoring them!

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    Featured Member bubblegumbitch's Avatar
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    Default Re: Streamate guest chat glitches?

    i cant even work on sm today, ughhhhh!!! as soon as i hit start on the encoder a few seconds later i get kicked off. at first i thought it may be too glitchy today for running another site, so i tried just running sm and i still get kicked. it only allows me enough time for 1 or 2 ppl to enter my free chat room before it kicks me off. i dont know what is up with them today.

    also they NEED to give us some sort of 24/7 live support to help us. it is bullshit that they ONLY give it to the custies. yea the customers are paying, but WE are making money for them!! they are a very popular high in demand porn site, there is no fucking reason for them to not give us that kind of help. as much problems we experience with this site i am very disappointed that they dont give us the technical help that we need.

    we cant do our jobs properly when we are constantly having tech problems. we cant solve them on our own and there is no one to help us. i just wished they cared about ALL theyre models.

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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by bubblegumbitch View Post
    also they NEED to give us some sort of 24/7 live support to help us. . .we cant do our jobs properly when we are constantly having tech problems. we cant solve them on our own and there is no one to help us. i just wished they cared about ALL theyre models.
    This, right here..so much this!

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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by Avamonet View Post
    I also had people go in private but wouldn't show up until they had left so they just totally got ignored. Luckily they didn't rate me.
    I've been having that happen to me for at least three weeks now. I keep blocking them b/c I don't know what else to do and I don't know if they're getting a free show. I do know that I haven't been paid for a single one of them and it's happened at least 20 times over the past few weeks.

    I keep assuming it's a glitch on the site and hoping that they can't actually see me.

    My advise to anyone having these issues is that you can e-mail SM to notify them about the problem but DO NOT expect a solution. They pretend to have no idea what you're talking about, send you an irrelevant answer they selected from a list of answers they're provided, or they blame it on you, your computer, your internet, or your encoder settings. Just don't have high expectations and you won't get angry. I stopped e-mailing support b/c the only thing it does is raise my blood pressure.

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    Default Re: Streamate guest chat glitches?

    Aww, this makes me sad. I JUST got approved for Streamate about two hours ago, and even though I don't plan on going on cam tonight, I still feel terrified of this damn site now. It seems like so many people have issues with this damn "encoder" ... Ugh. I hope this problem is fixed soon!

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    Default Re: Streamate guest chat glitches?

    I had an exclusive with a new guy last night. It lasted only about three minutes and I kept trying to engage with him. It was odd cause he spoke in free chat but not in paid....so I had no idea what he was in to, but as soon as the 30 seconds to get dressed notice popped up so did the whole conversation he was TRYING to have with me. Glad it was not just a my problem situation. Hope they fix it...

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    Default Re: Streamate guest chat glitches?

    I have had some where it showed 3 users in my chat when I counted about 8 or 9 lol and also i was in a private and when one guy logged out, the other guy was still in the room but the 30 sec countdown began, so I was confused and ruined a private because I thought I was gonna go back into free chat.....weird





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    Default Re: Streamate guest chat glitches?

    Just from going to streamate and watching as a guest, I can see the girls are saying their side of things are stuck while guests are typing on me end and we can see stuff, most are saying, we can see you fine, some guests are saying no we can't see you, while the girl is saying, am I stuck? Can you see me? That was with more than 3 girls I checked out (I was actually trying to get the jist of how gold shows work) and so I do think that sm is having some issues on the model's end

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    Default Re: Streamate guest chat glitches?

    We need a SM representative here!
    NOW!

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    Default Re: Streamate guest chat glitches?

    Hi Ladies,

    I also work on SM and experienced problems (user not visible in free chat). But when a regular came to the paid chat and I did not even see him (I knew he was there because he types like a world champion), I got upset so I have sent a mail to the support. They answered quick, but... this answer... tops everything:

    "You will always see customers who enter your private chat they are never invisible plus the customer you referenced does not even show up under your paid chat history. I see some other XY's listed there but not XY8888 (name changed)."

    So... we must be all drunken when we do not see a user in the paid chat and I just canīt believe my own eyes when I see XY8888 black and white on my earnings report? Or... sorry... WTF?

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    Default Re: Streamate guest chat glitches?

    SM support are such dumbasses.

    I kept getting an error when I tried to start my show last month and sent an email to Streamate.

    "Are you connected to the internet?" was the only thing I got back.

    Wait what... I need to be connected to the internet to do an online show?!
    Wow Streamate, thanks I would have never thought about this myself.

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    Default Re: Streamate guest chat glitches?

    Because we are surely not going to understand that an online show requires connection to the internet!
    "I've seen whole armies turn and run away and he'd just swagger off back to his TARDIS and open the doors with a snap of his fingers. The Doctor in the TARDIS. Next stop, everywhere."

    [SIGPIC][/SIGPIC]

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    Default Re: Streamate guest chat glitches?

    A real one please! Not a damn studio or affiliate!
    Quote Originally Posted by fridays View Post
    we need a sm representative here!
    Now! :p

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    Default Re: Streamate guest chat glitches?

    This is different from Op's issue , but just wanted to say that's not true with Sm saying there is not an invisible or stealth mode. The other night a guy was typing in my room but he was not in my guestlist on the side. I asked the guy how come he's not showing up in my room and he told me he was in invisible mode. He took it off and as soon as he did he appeared in my room(so he obviously was doing something on purpose on his end to make his name appear again). That means there are guys in your room watching you in invisible mode that can type to you if they want but you will not see them in your guest list.

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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by DEUCESWILD View Post
    That means there are guys in your room watching you in invisible mode that can type to you if they want but you will not see them in your guest list.
    I wish the site would "inform" us of such features..
    I had no idea...
    Transparency is always better. So why not tell us?
    Models and members are a team, not enemies...

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    Default Re: Streamate guest chat glitches?

    It's the eye. Apparently SM is making it easier for silent lurkers and freeloaders to overstay their welcome. When they click it, their text is not visible to anyone but you, but also, now when they click it they have the added feature of completely disappearing from the list. They can chat with you invisibly (their text chat is visible but it looks like they aren't in your chat room) and you can't look at their profile, make notes, boot them or ban them because they aren't visible. I mentioned it in the SM thread the other night but I guess no one saw it. New upgrade for the members maybe?

    Tell your regs to unclick the eye.

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    Default Re: Streamate guest chat glitches?

    I thought it was a glitch because I was in between geoblock and no geoblock from trying the TV. You know how you have to uncheck everything to participate? I just figured it was a glitch until the full blocks took effect. Then another model visited me during a gold show countdown and I was getting tips from heaven lol. I was like, "OMG where are you? Are you even in my chat room"? I told her I couldn't see her so she clicked the eye and there she was.

    It kind of irritates me that non-paying members are getting the same benefits as paying members. Not to add fuel to the fire but I also had another camgirl in there who didn't identify herself for obvious reasons. She was extremely hateful and there was nothing I could do.

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    Default Re: Streamate guest chat glitches?

    I didn't know about it either fridays, but it was one of my regs that turned me onto it the other night. Thanks for the info cvarga! Good to know.

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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by DEUCESWILD View Post
    ... and he told me he was in invisible mode.
    I do not have an e-mail or notation about it anywhere on my members account so perhaps they are beta testing something? Maybe a voyeur feature?

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    Default Re: Streamate guest chat glitches?

    Is anyone else noticing a very strange lack of paying customers the past few days? I'm getting loads...and I mean LOADS of cocks in my room and I'm seriously making 3 dollars an hour compared to 40 an hour last week. What the hell gives?
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    Quote Originally Posted by DaddyslilHeaven View Post
    If I get upset, I just think about bubbles then go blow some...nothing makes me happier than watching beautiful, innocently fragile spheres float through the air then die. LOL!

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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by JuliaX View Post
    Hi Ladies,

    I also work on SM and experienced problems (user not visible in free chat). But when a regular came to the paid chat and I did not even see him (I knew he was there because he types like a world champion), I got upset so I have sent a mail to the support. They answered quick, but... this answer... tops everything:

    "You will always see customers who enter your private chat they are never invisible plus the customer you referenced does not even show up under your paid chat history. I see some other XY's listed there but not XY8888 (name changed)."

    So... we must be all drunken when we do not see a user in the paid chat and I just canīt believe my own eyes when I see XY8888 black and white on my earnings report? Or... sorry... WTF?
    This is another thing...I had ONE private chat. One. It lasted 2 minutes...and immediately after he entered private chat, it appeared that he had left. Private chat said 0, it was empty, and the count down to going back to the chat room started...only he was STILL IN PRIVATE! His name and the time he did actually finish, two minutes later, is in my pay history. I was very baffled although it's happened before.
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    Quote Originally Posted by DaddyslilHeaven View Post
    If I get upset, I just think about bubbles then go blow some...nothing makes me happier than watching beautiful, innocently fragile spheres float through the air then die. LOL!

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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by Tbean View Post
    Is anyone else noticing a very strange lack of paying customers the past few days? I'm getting loads...and I mean LOADS of cocks in my room and I'm seriously making 3 dollars an hour compared to 40 an hour last week. What the hell gives?
    I haven't been on since Tuesday but YES! Many silent lurkers. One thing I have learned is the guys using Macbook don't have a keyboard (they say they can't see our profile either) so all they can do is watch. It's good for gold shows but annoying otherwise. I don't know why they bother using Macbook when they know it's going to get them into hot water with the performers.

    Also, I was thinking maybe SM is having a turnover, like, the summer crowd is heading back to school, dads are footing the bill and now we are in transition. The new advertising via televised gold shows is drawing in a nice batch of paying members as opposed to the advertisements they had going during the airing of 1000 ways to die lol. So they ARE being replenished.

    It could also be text chat glitches.

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