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Thread: Streamate guest chat glitches?

  1. #51
    Featured Member Busygirl's Avatar
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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by laurielegs View Post
    I see no information provided in the model console about the new feature.

    Would it be possible to post a brief explanation of how the feature is supposed to work on the model's end? Do they still show up in our viewer list?

    Are we supposed to still have access to the viewer's profile so we can make customer notes/ kick or ban if necessary when they are using the invisible feature?

    Thanks.
    I agree fully. We should not come to a random forum, and spy on each other. I expect transparency, and being informed on the site that i do business with.

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  3. #52
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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by laurielegs View Post
    I see no information provided in the model console about the new feature.

    Would it be possible to post a brief explanation of how the feature is supposed to work on the model's end? Do they still show up in our viewer list?

    Are we supposed to still have access to the viewer's profile so we can make customer notes/ kick or ban if necessary when they are using the invisible feature?

    Thanks.
    I've emailed to get the full run-down on the details of the new guest feature... will let you know as soon as I hear back.

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  5. #53
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    Default Re: Streamate guest chat glitches?

    So straight from the source, here is the deal: The whole "invisible" feature has always been available on the guest end. The feature's intention is to make the guest invisible only to other USERS- it also makes the guest appear as "Anonymous" when tipping Gold. Models should still be able to see the "invisible" guest (this is where the bug occurred). As of today, Streamate has fixed the bug. If for any reason you encounter this issue during your chat, it's been advised that models log out then log back in- this will refresh the code and all will work as it should.


  6. #54
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    Default Re: Streamate guest chat glitches?

    Thank you so much! I am very very relieved that they won't be hidden and we can stlil get to their profiles, make notes and they will show in our user list as usual.


  7. #55
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    Default Re: Streamate guest chat glitches?

    What about Some of the other glitches? Would love info on that =) thanks for coming on the board

  8. #56
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    Default Re: Streamate guest chat glitches?

    Thank you, Vanessa. I appreciate that they fixed it and that you let us know. It was really creepy when people would show up in private and I couldn't see that they were there. They never typed to me and I NEVER got paid for them being there, so it was creepy to think people were spying on my private sessions w/o paying.

    Thanks again for telling us about it. I really hope it is fixed.
    Last edited by Cam_Model_Jess; 09-08-2012 at 06:45 AM.

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  10. #57
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    Default Re: Streamate guest chat glitches?

    Thanks for getting this issue fixed!

    it really messed with my payments this last week and my check is going to be less than stellar.

    Glad it's fixed and things can go back to normal now!
    "I've seen whole armies turn and run away and he'd just swagger off back to his TARDIS and open the doors with a snap of his fingers. The Doctor in the TARDIS. Next stop, everywhere."

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  11. #58
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    Default Re: Streamate guest chat glitches?

    mmmmmmmmmmmmmmmmmm.pngUntitled.pngwhy do i get these 2 issues?
    in 1 print screen, you can see it says there are 3 paying viewers, when there are 4 logged on.
    in the 2nd print screen, it gives me count down, when there is 1 viewer logged on, yet it says 0 viewers paying.

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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by Fridays View Post
    mmmmmmmmmmmmmmmmmm.pngUntitled.pngwhy do i get these 2 issues?
    in 1 print screen, you can see it says there are 3 paying viewers, when there are 4 logged on.
    in the 2nd print screen, it gives me count down, when there is 1 viewer logged on, yet it says 0 viewers paying.
    Fridays this is a really good question. I have had 1 person logged in but his name appeared in my paid chat 4 times simultaneously. It didn't occur to me to print screen.

    Note to self: print sceen

  13. #60
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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by Fridays View Post
    mmmmmmmmmmmmmmmmmm.pngUntitled.pngwhy do i get these 2 issues?
    in 1 print screen, you can see it says there are 3 paying viewers, when there are 4 logged on.
    in the 2nd print screen, it gives me count down, when there is 1 viewer logged on, yet it says 0 viewers paying.
    As far as I can tell, in the first screenshot what I'm seeing is that you have four paying customers in your room but only three of them have paid you in the past. The other one doesn't have a "1" next to his name b/c he's never paid you before. Unless I'm misunderstanding the question.

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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by temptingmodel View Post
    i thought it was just me ...ppl where typing but no names where appearing..it was a glitch

    When shit goes down in my chat room is the only time I pray a monitor or someone on sm is watching and maybe hearing me say "BB can u log out and back in bc I see you but I cant see your name"

    no angels appeared
    This happened to me too! It was really throwing me off....I would see text being typed out, but their names would not appear on the right side, so I couldn't tell if they were still on or not! Frustrating as all hell!

  15. #62
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    Default Re: Streamate guest chat glitches?

    Well, it's not fixed. Apparently there are still some issues to be sorted.

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  17. #63
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    Default Re: Streamate guest chat glitches?

    I can agree. WTH ??? customers see what other customers are saying but I cannot? errggg so aggravating , that was my issue tonight.
    Quote Originally Posted by Cam_Model_Jess View Post
    Well, it's not fixed. Apparently there are still some issues to be sorted.

  18. #64
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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by temptingmodel View Post
    I can agree. WTH ??? customers see what other customers are saying but I cannot? errggg so aggravating , that was my issue tonight.
    I had one customer come into private while another customer was already in there, and I didn't see his name on my chat list, didn't get paid for his show. Have no idea how long he was in the room.

    I also had another two customers who DID show up on the chat list, were in private long enough to pay but did NOT pay. They were in the room for just under 1 minute and I wasn't paid for either show.

    I'll be adding additional info in the verified section for anyone interested.

  19. #65
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    Default Re: Streamate guest chat glitches?

    i am having the same thing that happens in fridays second picture.
    more than one person will be in paid chat..and then when one leaves....i get the count down so it looks like its sending me back to free chat but at the end of the countdown i will still be in pvt . its annoying because i have to check my cammodels link while in pvt to make sure it didn't actually fuck up and put me in free chat.

    also i also have been having some glitch where gold doesn't show up. i hear the sound every time but it just doesn't always show up in my chat.

    andddd this is the weirdest one. i have been having it where i will be sitting in free chat..and here the sound that someone left pvt. but it will be a name that never even entered pvt in the first place.
    "Achieving success is a challenge but so is struggling so you may as well choose success."

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  21. #66
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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by Cam_Model_Jess View Post
    As far as I can tell, in the first screenshot what I'm seeing is that you have four paying customers in your room but only three of them have paid you in the past. The other one doesn't have a "1" next to his name b/c he's never paid you before. Unless I'm misunderstanding the question.
    Yeah she has 4 customers in private but if you look at the counter it has the number "3" up top. So SM is somehow not counting the fourth person even though we clearly see 4 names in her premium chat. Hopefully she got paid for all 4.

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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by Avamonet View Post
    Yeah she has 4 customers in private but if you look at the counter it has the number "3" up top. So SM is somehow not counting the fourth person even though we clearly see 4 names in her premium chat. Hopefully she got paid for all 4.
    yes I got paid for that guy who did not appear in the viewer count.
    But it is confusing.
    I also logged off when I saw the free chat countdown and he emailed me later on saying he was still there..
    This is NOT good.

    I cant keep track of how many minutes each person spends .. when I have 3-4 people in...
    I dont like to have to worry....

  24. #68
    Featured Member Ms.Lacey's Avatar
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    Default Re: Streamate guest chat glitches?

    I have the invisible thing going on but im having issues with my HD. when i start a gold show my shit disappears and im on page 10. It takes 2-3min for it to come back.

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  26. #69
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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by cvarga View Post
    One thing I have learned is the guys using Macbook don't have a keyboard (they say they can't see our profile either) so all they can do is watch. It's good for gold shows but annoying otherwise. I don't know why they bother using Macbook when they know it's going to get them into hot water with the performers.
    I'm not sure if I'm understanding what you are saying but I use a Macbook with my members account, and it works just fine. No different than if I am on my iMac or PC...?

    I have also had 2 of the invisible typers in my room this past week. I can see what they say, but they are not shown in the room list. If I disconnect and reconnect, it fixes.
    xoxo ~ Sarah




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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by Fridays View Post
    mmmmmmmmmmmmmmmmmm.pngUntitled.pngwhy do i get these 2 issues?
    in 1 print screen, you can see it says there are 3 paying viewers, when there are 4 logged on.
    in the 2nd print screen, it gives me count down, when there is 1 viewer logged on, yet it says 0 viewers paying.
    This looks like something that happened to me a few times also. I think what is happening is that his name is "stuck" in your list. He's not actually there... but it's showing his name anyway. This happens to me all the time in free chat, but has also started happening in paid chat as well.

    Even if you were paid for his time in paid chat, he may have left but his name got "stuck" in the list... which is why it took you back to free chat even though he still showed there.

    That's my guess anyway...?
    xoxo ~ Sarah




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  29. #71
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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by Avamonet View Post
    Yeah she has 4 customers in private but if you look at the counter it has the number "3" up top. So SM is somehow not counting the fourth person even though we clearly see 4 names in her premium chat. Hopefully she got paid for all 4.
    I totally missed that

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  31. #72
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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by SarahTime View Post

    Even if you were paid for his time in paid chat, he may have left but his name got "stuck" in the list... which is why it took you back to free chat even though he still showed there.

    That's my guess anyway...?
    maybe he was coming from a white label site? and not SM directly thats why he was not count?
    he was billed the whole time and I worried the whole time..

    SM representative on this one, please?

  32. #73
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    Default Re: Streamate guest chat glitches?

    Quote Originally Posted by awmvanessa View Post
    So straight from the source, here is the deal: The whole "invisible" feature has always been available on the guest end. The feature's intention is to make the guest invisible only to other USERS- it also makes the guest appear as "Anonymous" when tipping Gold. Models should still be able to see the "invisible" guest (this is where the bug occurred). As of today, Streamate has fixed the bug. If for any reason you encounter this issue during your chat, it's been advised that models log out then log back in- this will refresh the code and all will work as it should.
    Just when I think I can never love you more, you do another thing that makes me think that you are more awesome than before.

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  34. #74
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    Default Re: Streamate guest chat glitches?

    The issue continues. I had another performer in my chat room tonight harassing me in invisible mode during my gold show countdown.
    Nothing I could do to kick or ban and she knew it.

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    Default Re: Streamate guest chat glitches?

    I want a SM representative to answer this right NOW!!! (please lol)

    Why when the HD icon drops , people disappear out of the room?
    are they getting kicked out?!?!!

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