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Thread: Unable to authenticate?

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    Member Orchidina's Avatar
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    Default Unable to authenticate?

    Working on SM today and i've had more than one person today tell me that when they've tried to enter a private show they get a message box saying

    "Unable to authenticate your request. Please try again later"
    or that they just get a blank screen

    this is really frustrating because i'd had a long show earlier..and then later one of my regulars tried to get an Exclusive show and it took so long to connect to the show he logged out (don't blame him really).

    Anyone else having this problem?
    what does it mean?

    Is it just maintenance?

    i've tried logging off and logging back in.
    i've tried restarting my computer (twice).
    i've closed down EVERYTHING except the site and the encoder.

    Still nothing.

    Help!
    Last edited by Orchidina; 09-10-2012 at 08:48 AM. Reason: added new information
    "I've seen whole armies turn and run away and he'd just swagger off back to his TARDIS and open the doors with a snap of his fingers. The Doctor in the TARDIS. Next stop, everywhere."

    [SIGPIC][/SIGPIC]

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