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Thread: Holy Hell wtf is wrong with my encoder???

  1. #1
    Veteran Member PrincessLuna's Avatar
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    Angry Holy Hell wtf is wrong with my encoder???

    So, the other day my encoder started acting really weird. It would lag incredibly bad and then just drop my feed. I couldn't figure out what was wrong so I re-installed it and downloaded the profile save from SM. But now it's adjusting my bitrate and every time it does this the feed freezes and I have to disconnect.

    I have great speeds, great computer, my average bitrate is usually 800+ so I really cannot figure out what is going on! Has anyone noticed any screwy lately? It's driving me nuts!



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    Featured Member Incantatious's Avatar
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    Default Re: Holy Hell wtf is wrong with my encoder???

    My bit rate can go batshit from time to time, but it hasn't disconnected me since I changed up my encoder settings to the lower ones.

    I can't tell you why it's suddenly fucking up on you like this.. but I can advise that changing your settings (by downloading and inputting the "Streamate Lower Quality" setting as mentioned in Step 2 of the HD Encoder tab of Streamate Support) should at least let you work whilst you get the problem with the recommended settings figured out.




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    Veteran Member StephanieXS's Avatar
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    Default Re: Holy Hell wtf is wrong with my encoder???

    That's what I've had going on too. I just log out and log restart my show every time that happens. Clearly it's not ideal but with multiple people troubleshooting. We couldn't find ANY problems that would cause it.

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    God/dess sammii's Avatar
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    Default Re: Holy Hell wtf is wrong with my encoder???

    Are you hardwired, Luna?

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    Veteran Member PrincessLuna's Avatar
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    Default Re: Holy Hell wtf is wrong with my encoder???

    Yup. I always am. My work laptop is an Asus G53S and I have an upload rate of 2.9Mbps so it's not the computer or the connection. This is so weird :\



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    God/dess Marina Starr's Avatar
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    Default Re: Holy Hell wtf is wrong with my encoder???

    It's nice to see you back, PrincessLuna! I hope things get sorted out for you!

  7. #7
    Veteran Member PrincessLuna's Avatar
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    Default Re: Holy Hell wtf is wrong with my encoder???

    Thank you Marina! <3

    I've got it to finally stop disconnecting me from the servers. I don't even know how I did it. One thing I noticed it that my original settings did not have it on "auto adjust" or "degrade quality" I don't know if maybe that had something to do with it? While it's not on auto adjust it's fine, it doesn't disconnect or do that weird flicker thing (which is very distracting). It's when it would flicker that it would end up getting disconnected.

    Now that it's not disconnecting, I still have a problem. The encoder preview is lagging. My actual feed is perfectly fine, but the preview is a good few seconds behind. I actually rely quite heavily on the preview so I know that... well, you know... that everything looks good With it lagging now I'm lagging! lol

    I've looked online but can't find any reason why it would do this. My computer is perfectly fine (internet too) so I don't understand why my preview video would suddenly lag when connected. Anyone ever had this problem?



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