Page 1 of 2 12 LastLast
Results 1 to 25 of 29

Thread: Not happy with Sm support right now.

  1. #1
    Veteran Member Jaana's Avatar
    Joined
    Aug 2012
    Location
    tahiti
    Posts
    712
    Thanks
    103
    Thanked 2,283 Times in 464 Posts
    My Mood
    Cheerful

    Default Not happy with Sm support right now.

    So this happened yesterday in paid chat.

    Attachment 32772

    so i e-mailed support, expecting them to say "we're sorry, We've handled him." Instead, I get a copy-pasted e-mail telling me how to block people.

    Which is dumb, since he left my fucking private before I could ban him and he said all of that while I was bent over facing the other way.

    What's the point of telling us to report abuse if nothing is going to get done about it?

  2. The Following User Says Thank You to Jaana For This Useful Post:


  3. #2
    Veteran Member Via Flaminia's Avatar
    Joined
    Dec 2011
    Location
    California
    Posts
    624
    Thanks
    7,505
    Thanked 1,535 Times in 497 Posts

    Default Re: Not happy with Sm support right now.

    Awful. So sorry. No one deserves that.

    The worst is, they are well aware of it & they do not care.

    No-win situation. Sorry to be so negative against SM, but on this particular issue there's no excuse.

  4. The Following User Says Thank You to Via Flaminia For This Useful Post:


  5. #3
    God/dess Cam_Model_Jess's Avatar
    Joined
    Jul 2011
    Posts
    2,533
    Thanks
    6,705
    Thanked 5,856 Times in 1,676 Posts

    Default Re: Not happy with Sm support right now.

    Oh hon, I'm sorry. I've had soooo much worse and they never do anything about it. The only time I've been able to get someone banned is if he was doing the free peek thing more than a dozen times in one show. The one time they contacted a customer about his behavior, the customer lied & said I was rude to him, so SM stuck up for him. SMH. I wouldn't bother reporting customers. Unfortunately SM just doesn't give a crap how much abuse we take. They make that pretty obvious.

  6. The Following 5 Users Say Thank You to Cam_Model_Jess For This Useful Post:


  7. #4
    God/dess TheBrownFox's Avatar
    Joined
    Sep 2010
    Location
    Maryland
    Posts
    10,995
    Thanks
    30,964
    Thanked 22,217 Times in 7,189 Posts

    Default Re: Not happy with Sm support right now.

    Yeah, sadly, that is EXACTLY what Streamate Support does. They give you that copy/paste message about how to block people, and then they tell you that they cannot block members for you. If this had happened on MFC or even ImLive, they would've at least told you that they'd investigate/warn the member or whatever. I've been able to get racist trolls on MFC BANNED. It's a shame that SM doesn't give models that same kind of consideration.

    All you can really do now is keep that guy's name on a list, and try to be really, really quick with the block button if he re-enters your room.
    My referral link for models to join the Boleyn Models daily pay program
    https://cammodelpay.com/ref?page=&campaign=&affToken=NDcx

  8. The Following 6 Users Say Thank You to TheBrownFox For This Useful Post:


  9. #5
    Member
    Joined
    Sep 2012
    Location
    Europe
    Posts
    55
    Thanks
    51
    Thanked 90 Times in 36 Posts

    Default Re: Not happy with Sm support right now.

    Sorry this happened to you. I do not know if it helps, but I hope you know you are not alone with the problem.
    Once I had this one in the free chat (I just copy-pasted, I was so upset I could not even make a screen shot):
    "... (country) is disgusting
    fuckin animals
    i hope your dead father burns in hell
    fuckin retard"
    I reported him because I do not think anybody should take his racist shit. SM did not react at all and all I could do is to block him later (so his account was not closed down).
    And once I had a guy entering a private with "Shut up" (not in English and since he misspelled it, it took a few seconds to realise what he said). I did not kick him out because he spent enough time in pvt and I did not want to have a bad rating (it was a failure!). Of course it ended with 3 stars. I emailed the support, explained the situation and asked them to cancel the rating. Well, they answered and I did not even get the canned response but this: "A 3 star rating is not a bad rating. If you had an unfair 1 star rating, we would look into it, but we do not remove 3 star ratings." I have translated it for myself: "You are a bitch, so you take that shit."
    Since then I do not even bother with the support, I just try to block the offenders fast enough and I have absolutely no problem kicking them out of the pvt either.

  10. #6
    Featured Member Missbeth's Avatar
    Joined
    Aug 2012
    Location
    Camland, USA
    Posts
    970
    Thanks
    620
    Thanked 2,662 Times in 728 Posts
    My Mood
    Bored

    Default Re: Not happy with Sm support right now.

    Even if SM support would do something if the guy stayed in private for under 30 secs or did it in free chat they couldn't do anything bc members don't have unique usernames...
    Plus I wonder how it works with the different whitelabels....

    Anyways, I'm so sorry this happened to you. Don't let it get to you...that's exactly what guys like this want. Don't let a loser who has nothing better to do get to you. I've seen you on SM before and you're so pretty and upbeat, don't let it bring you down for a second.

    The only really negative thing is...if this was in a private show the guys kept logging off presumably after this douche started talking because they though he was a dumbass. Just remember to put his name on a sticky not, put it on your laptop and ban on sight if he comes around again...and usually losers like this do eventually either because they though they got to you or got banned out of every other room...

  11. #7
    God/dess TheBrownFox's Avatar
    Joined
    Sep 2010
    Location
    Maryland
    Posts
    10,995
    Thanks
    30,964
    Thanked 22,217 Times in 7,189 Posts

    Default Re: Not happy with Sm support right now.

    Quote Originally Posted by Missbeth View Post
    Even if SM support would do something if the guy stayed in private for under 30 secs or did it in free chat they couldn't do anything bc members don't have unique usernames...

    SM had told me this same thing when I complained to them about Brandon (the guy who frequently did 1-second privates, then left), and at first they weren't very helpful. But then they asked me about it again, and after I explained it to them, they said they looked into it and were able to locate his account and handle the situation (whatever that means). I'm not sure if they were just saying that to shut me up or what, but it sort of gave me hope. And ever since then, he never did return to my chat, which I am happy about.

    Maybe when a particular asshole has a habit of repeatedly doing bullshit privates like that, SM is able to somehow look into their history and locate the guy...even if it's a common screen name.
    My referral link for models to join the Boleyn Models daily pay program
    https://cammodelpay.com/ref?page=&campaign=&affToken=NDcx

  12. #8
    God/dess Cam_Model_Jess's Avatar
    Joined
    Jul 2011
    Posts
    2,533
    Thanks
    6,705
    Thanked 5,856 Times in 1,676 Posts

    Default Re: Not happy with Sm support right now.

    I'd rather not go into details here, but if you really do have a problem with a customer, don't let support discourage you. They can figure out who it was & how to block them from the site (if the offense was bad enough), despite the issues w/ usernames. If you feel you're being bullied, pursue it. I didn't mean to sound so discouraging in my 1st response. They won't usually respond in a helpful manner, especially the first time. But if you're really having a problem, demand some help.

    And if you absolutely can't block a customer b/c he's too fast & he's being really abusive, shoot me a PM & I might have some suggestions.

  13. The Following 4 Users Say Thank You to Cam_Model_Jess For This Useful Post:


  14. #9
    Veteran Member PrincessLuna's Avatar
    Joined
    Mar 2012
    Posts
    632
    Thanks
    122
    Thanked 1,439 Times in 412 Posts
    My Mood
    Angelic

    Default Re: Not happy with Sm support right now.

    SM REALLY needs to give us the ability to ban people who have left the room. If they're not going to block them for us, then they need to let us do it.




  15. #10
    Veteran Member ladyjalyn's Avatar
    Joined
    Jun 2011
    Location
    PA
    Posts
    259
    Thanks
    150
    Thanked 750 Times in 167 Posts
    My Mood
    Happy

    Default Suspended on SM for sarcasm!!!

    I just got a 24 hour time out for a silly sarcasm!!! The "customer" who I strongly believe was another model- asked me "will you poop in pvt?". Stupid me answered: "if the price is right" and gave stupid amount of money as a price. The "customer" exited the room withing seconds of me saying it... The whole interaction was like 30seconds and from my tone of voice and things i said everyone clearly understood it was sarcasm... I just got suspension e-mail... WTF!!! Since when sarcasm is suspendable offence??? grrrrrr... I guess we can't even joke any more now?

  16. #11
    God/dess Cam_Model_Jess's Avatar
    Joined
    Jul 2011
    Posts
    2,533
    Thanks
    6,705
    Thanked 5,856 Times in 1,676 Posts

    Default Re: Suspended on SM for sarcasm!!!

    It totally sucks & I'm so sorry. But it's interesting that it happened to fast. It's obviously a model w/ a connection. Good luck, dear. You're in *someone's* sights.

    Amazing that some girls can sit w/ their pussies out in free chat for DAYS of MONTHS even and never get suspended. Either you got caught by some kind of filter report or you've got an admirer.

  17. The Following 6 Users Say Thank You to Cam_Model_Jess For This Useful Post:


  18. #12
    Veteran Member ladyjalyn's Avatar
    Joined
    Jun 2011
    Location
    PA
    Posts
    259
    Thanks
    150
    Thanked 750 Times in 167 Posts
    My Mood
    Happy

    Default Re: Suspended on SM for sarcasm!!!

    Thanks dear... I do not believe it was any kind of filter. I have used exactly the same line every single time some one asks about the poop thing for the last 2+ years... I know 100% it was another model- my gut feeling is telling me that. I hope not- because karma is a bitch... And not only so many get away with sitting in free chat with pussy out- I have actually seen extreme close up pussy as a profile picture- not covered with anything... So mad!!!
    Quote Originally Posted by Cam_Model_Jess View Post
    It totally sucks & I'm so sorry. But it's interesting that it happened to fast. It's obviously a model w/ a connection. Good luck, dear. You're in *someone's* sights.

    Amazing that some girls can sit w/ their pussies out in free chat for DAYS of MONTHS even and never get suspended. Either you got caught by some kind of filter report or you've got an admirer.

  19. The Following User Says Thank You to ladyjalyn For This Useful Post:


  20. #13
    God/dess Marina Starr's Avatar
    Joined
    Jan 2012
    Location
    Don't Bother Me, USA
    Posts
    9,937
    Thanks
    12,135
    Thanked 37,400 Times in 8,666 Posts

    Default Re: Not happy with Sm support right now.

    I'm sorry, Jaana you were called those horrible names. I've personally never had any idiots in my room being insulting until these past two weeks. I was called a cunt a few times for not showing enough skin in free chat. I was quick enough to ban those fuckers.
    I totally agree with Luna on we should be able to still ban assholes who have left the room.

  21. The Following 2 Users Say Thank You to Marina Starr For This Useful Post:


  22. #14
    God/dess Marina Starr's Avatar
    Joined
    Jan 2012
    Location
    Don't Bother Me, USA
    Posts
    9,937
    Thanks
    12,135
    Thanked 37,400 Times in 8,666 Posts

    Default Re: Suspended on SM for sarcasm!!!

    Oh wow! Are you kidding me? It's pathetic how some of these bitches got too much time on their hands for nonsense. Now I know why some models won't allow other models in their room!

  23. The Following 2 Users Say Thank You to Marina Starr For This Useful Post:


  24. #15
    God/dess TheBrownFox's Avatar
    Joined
    Sep 2010
    Location
    Maryland
    Posts
    10,995
    Thanks
    30,964
    Thanked 22,217 Times in 7,189 Posts

    Default Re: Suspended on SM for sarcasm!!!

    Quote Originally Posted by ladyjalyn View Post
    I just got a 24 hour time out for a silly sarcasm!!! The "customer" who I strongly believe was another model- asked me "will you poop in pvt?". Stupid me answered: "if the price is right" and gave stupid amount of money as a price. The "customer" exited the room withing seconds of me saying it... The whole interaction was like 30seconds and from my tone of voice and things i said everyone clearly understood it was sarcasm... I just got suspension e-mail... WTF!!! Since when sarcasm is suspendable offence??? grrrrrr... I guess we can't even joke any more now?

    Geez! What the fuck is wrong with Streamate? It seems like they'll suspend their own models in a heartbeat over dumb shit, but refuse to take action towards the SCUM (abusive members) on the site. They really do believe in that "the customer is always right" motto, don't they? SMH.
    My referral link for models to join the Boleyn Models daily pay program
    https://cammodelpay.com/ref?page=&campaign=&affToken=NDcx

  25. The Following 7 Users Say Thank You to TheBrownFox For This Useful Post:


  26. #16
    God/dess Marina Starr's Avatar
    Joined
    Jan 2012
    Location
    Don't Bother Me, USA
    Posts
    9,937
    Thanks
    12,135
    Thanked 37,400 Times in 8,666 Posts

    Default Re: Suspended on SM for sarcasm!!!


    Quote Originally Posted by TheBrownFox View Post
    Geez! What the fuck is wrong with Streamate? It seems like they'll suspend their own models in a heartbeat over dumb shit, but refuse to take action towards the SCUM (abusive members) on the site. They really do believe in that "the customer is always right" motto, don't they? SMH.

  27. The Following 2 Users Say Thank You to Marina Starr For This Useful Post:


  28. #17
    Featured Member zivlet's Avatar
    Joined
    Aug 2011
    Location
    uk
    Posts
    1,078
    Thanks
    769
    Thanked 1,353 Times in 542 Posts

    Default Re: Suspended on SM for sarcasm!!!

    Quote Originally Posted by ladyjalyn View Post
    I just got a 24 hour time out for a silly sarcasm!!! The "customer" who I strongly believe was another model- asked me "will you poop in pvt?". Stupid me answered: "if the price is right" and gave stupid amount of money as a price. The "customer" exited the room withing seconds of me saying it... The whole interaction was like 30seconds and from my tone of voice and things i said everyone clearly understood it was sarcasm... I just got suspension e-mail... WTF!!! Since when sarcasm is suspendable offence??? grrrrrr... I guess we can't even joke any more now?
    That sucks I'm so sorry!I'm not on SM ,really hope AW never do this-or if they do that I never get checked I'd get banned I'm sarcastic each time I open my cockhole! lol
    Quote Originally Posted by Jessica1001 View Post
    (Oh, and also, allow me to excuse myself while I pick my mandible up from underneath my desk.)
    Quote Originally Posted by tempest666 View Post
    Holy shit dude! You look fucking awesome! Get a damn boob job..
    Quote Originally Posted by Sunnylexie View Post


    I have a feeling some men don't actually need a woman (or anyone at all) in their lives. They could marry their own penises and live happily ever after.
    Start the day with a smile and get it over with

  29. The Following User Says Thank You to zivlet For This Useful Post:


  30. #18
    Veteran Member ladyjalyn's Avatar
    Joined
    Jun 2011
    Location
    PA
    Posts
    259
    Thanks
    150
    Thanked 750 Times in 167 Posts
    My Mood
    Happy

    Default Re: Not happy with Sm support right now.

    I am sorry this happened to you ;( SM needs to get it together... That's all I have to say...

  31. The Following 2 Users Say Thank You to ladyjalyn For This Useful Post:


  32. #19
    Featured Member AliceFun's Avatar
    Joined
    Mar 2012
    Posts
    1,309
    Thanks
    3,712
    Thanked 2,902 Times in 921 Posts
    My Mood
    Fine

    Default Re: Suspended on SM for sarcasm!!!

    Sorry u got caught but i think when camming there is no room or need for sarcasm, tho i believe u wanted to make a sale actually; when i get these kinds of requests i always say a simple "No, it's not even allowed here" (when they ask about taboo stuff). I prefer to be safe than sorry as u never know who is asking questions, could be site staff testing models, jelous models taking screenshots, u name it.
    I must say i saw bare pussy and ass in freechat on SM, saw a girl sucking her bf cock in freechat, i was like WTF??!! real blowjob act for all to see and they were not banned? SM is doing things arbitrary as it looks like.

  33. The Following 5 Users Say Thank You to AliceFun For This Useful Post:


  34. #20
    Veteran Member Jaana's Avatar
    Joined
    Aug 2012
    Location
    tahiti
    Posts
    712
    Thanks
    103
    Thanked 2,283 Times in 464 Posts
    My Mood
    Cheerful

    Default Re: Not happy with Sm support right now.

    More trolls today. This time during my GS countdown i had a "customer", who I'm pretty sure was a model, come in and start birrating me about how I look "semi retarded" and how ugly I am. This type of shit used to happen once a week and now it's an every day thing.

  35. #21
    Veteran Member ladyjalyn's Avatar
    Joined
    Jun 2011
    Location
    PA
    Posts
    259
    Thanks
    150
    Thanked 750 Times in 167 Posts
    My Mood
    Happy

    Default Re: Suspended on SM for sarcasm!!!

    Thank you for your support...
    Quote Originally Posted by AliceFun View Post
    Sorry u got caught but i think when camming there is no room or need for sarcasm, tho i believe u wanted to make a sale actually; when i get these kinds of requests i always say a simple "No, it's not even allowed here" (when they ask about taboo stuff). I prefer to be safe than sorry as u never know who is asking questions, could be site staff testing models, jelous models taking screenshots, u name it.
    I must say i saw bare pussy and ass in freechat on SM, saw a girl sucking her bf cock in freechat, i was like WTF??!! real blowjob act for all to see and they were not banned? SM is doing things arbitrary as it looks like.

  36. #22
    Veteran Member Cammi's Avatar
    Joined
    May 2011
    Location
    UK
    Posts
    484
    Thanks
    282
    Thanked 1,117 Times in 254 Posts
    My Mood
    Buzzed

    Default Re: Suspended on SM for sarcasm!!!

    Quote Originally Posted by AliceFun View Post
    Sorry u got caught but i think when camming there is no room or need for sarcasm
    I'm sarcastic as hell on cam. I rip the shit out of guys for asking dumb questions all the time and they love it. To each their own, y'know?



  37. The Following 5 Users Say Thank You to Cammi For This Useful Post:


  38. #23
    Featured Member Incantatious's Avatar
    Joined
    Sep 2011
    Location
    UK
    Posts
    1,732
    Thanks
    5,214
    Thanked 8,267 Times in 1,351 Posts

    Default Re: Not happy with Sm support right now.

    Bitch-talking is niche as fuck... this is true.

    Top girls get away with flaming their room to hell and back, bitching about other performers working on the same site, and pretty much whatever they want.
    Some girls sell panties, others get suspended for doing the same. The same performer who got suspended for selling panties, is back to selling panties the next week, because suddenly SM says it's okay now.

    We have to ask Streamate for a lot, if we want it ~

    "Can I do this? Can I do that? Is this permitted? Is that permitted? Can I have this feature? Can I have that function? Can I get my rates raised? Can I make my stream thumbnail my bio pic instead? Can I get the break button?"... Endless asking... So much so that if not for SW, I wouldn't even be able to raise my fucking rates past default because I'd have no clue that were even possible.

    They barely tell you anything, so who knows what else could be possible? You have to just be "in the know"; word of mouth carries such important things where SM is concerned...
    It's almost enough to make me speculate that top girls get a higher cut than lower earners. Maybe they just need to ask. Because where does the asking end!?

    I promise I'm not trying to start some kind of conspiracy nonsense, but these things do go through my mind - because it's quite clearly one rule for one, and another rule for another. But asking can somewhat.. change the equation..




  39. The Following 8 Users Say Thank You to Incantatious For This Useful Post:


  40. #24
    Veteran Member ladyjalyn's Avatar
    Joined
    Jun 2011
    Location
    PA
    Posts
    259
    Thanks
    150
    Thanked 750 Times in 167 Posts
    My Mood
    Happy

    Default Re: Not happy with Sm support right now.

    What Incantatious said!!!
    Most of the times I could care less what is going on in other models rooms... But when I get suspended for something stupid like this just makes me mad... I can actually think of a few top row models who bring the cam to the bathroom to pee... yes they don't actually show the vagg while doing it. But you can clearly see one sitting on the toilet. wiping and all that... So that is ok? Actually doing it in a free chat? I am just venting now... grrrr

  41. The Following User Says Thank You to ladyjalyn For This Useful Post:


  42. #25
    God/dess TheBrownFox's Avatar
    Joined
    Sep 2010
    Location
    Maryland
    Posts
    10,995
    Thanks
    30,964
    Thanked 22,217 Times in 7,189 Posts

    Default Re: Not happy with Sm support right now.

    One of my favorite models to watch on SM (darkhaired model with the word 'Storms' in her name) is hilarious when she teams up with a particular blonde model, because they have an awesome sense of humor and are sarcastic/smartass with some of the idiots they get in their room. A cam girl SHOULD be able to be sarcastic sometimes without having to worry about Support penalizing her. And really, some of these guys ask some pretty retarded questions, that it's sometimes fun to respond with sarcastic remarks...rather than just snapping at them all the time. This job is so much more fun when we're not being serious all the time and can have a sense of humor.
    My referral link for models to join the Boleyn Models daily pay program
    https://cammodelpay.com/ref?page=&campaign=&affToken=NDcx

  43. The Following 2 Users Say Thank You to TheBrownFox For This Useful Post:


Page 1 of 2 12 LastLast

Similar Threads

  1. Happy Happy Happy B-day to CKXXX!!!
    By verfolgung in forum The Lounge
    Replies: 6
    Last Post: 08-27-2009, 03:22 PM
  2. Happy Birthday America!!! Happy 4th of July!!!
    By verfolgung in forum The Lounge
    Replies: 3
    Last Post: 07-04-2009, 08:32 PM
  3. need some support
    By papillonluvr in forum The Lounge
    Replies: 3
    Last Post: 02-15-2007, 10:27 AM
  4. Happy Happy Happy Joyous News!!!!!!!!!!!!!!!!!!!!!!!!!!!
    By GoldCoastGirl in forum The Lounge
    Replies: 9
    Last Post: 08-23-2006, 12:25 AM

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •