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Thread: Encoder problems

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    Default Encoder problems

    I am having problems with encoder on Streamate. Freezing up on main page with the box that has "allow blocked content" "close"... anyone else having problems or ideas? I have tried re-logging in, reloading, turning computer off/on.. no luck..started this over wknd but then I was out of town.

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    Default Re: Encoder problems

    the streamate thread ....................... 99% of us have issues

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    Default Re: Encoder problems

    Sophie, I am having many problems with the encoder. I was using a heavy duty cam with pan,zoom, tilt, and can set 6 positions which was the best feature but had to use the encoder. This cam is not HD but had a good quality pic. Lately, the encoder shows me blurred, but my guests were not seeing me that way. My husband is good with computers and electronics so he made little adjustments on all of the SM settings which did make it better for my cam. All in all, I am trying to us the logitech BCC950 cam without the encoder using HD setting. It does not have the memory for positions which makes it more difficult when doing a show but my picture is much better and I don't have to fool around with the encoder. What cam are you using Sophie?

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    Default Re: Encoder problems

    I am using the Logitech C920. It was working fine got on last Friday am and that night could not get on nor since then with it. I get the endocoder downloaded and opened up and then when I go back to my streamate page to start show I get a pop up box. The box has the choices to accept/not accept blocked content/close. When I click to accept my screen freezes up and I have to restart and get the same thing repeatedly now. I can get on with my Mac laptop but users have said pic quality not as good. I have not had a "sale" since last Friday am..

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    Default Re: Encoder problems

    Okay... I finally found a place to permanently accept the encoder on my computer so hopefully now.. Back to business.

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    Default Re: Encoder problems

    Sophie, I also am on a Mac for SM and started using the Logitech BC950. My guests say that the picture is better than ever and I was using a $2000 cam previous to this, but it isn't HD. So if you are looking to change cams, try this one with your Mac. I don't even need to use an encoder and that is much easier, saving a couple steps. I hope this helps.

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    Default Re: Encoder problems

    Thanks for that tip. I have thought about using an external camera on my mac so will give that a try. lol I need an external monitor as I have the 11" MacAir so very hard to read the screen if I am too far away- as one sometime is with camming

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