I admit this is not an entirely new subject because it draws on the subject of non-verbal communication (a topic I've read about on HH before!) but I have been privileged to have some great customers who don't speak my language. I'm not talking about customers who pretend not to speak your language to avoid saying no/being rude/acting funny/etc, but for those who genuinely struggle but are real potential customers. More recently, this same scenario cropped up again when a dancer in my club approached a man and stayed with him for only a few minutes and left, and when I went over, I realised that it was because his grasp of English was very poor! I could sense he had money and thankfully I persevered because he ended up spending over £1K on me.
I do have a small way of handling these men that more often than not works for me so I would really love to share, and to perhaps exchange notes with others on this as well so we can perfect our art!
- I approach with a smile and some light body contact (e.g. handshake, shoulder squeeze). I find it a warm and welcoming approach which is universally welcome (well, in an SC at least!) and generally makes a good initial impression.
- I keep my ice-breaker questions basic aka short and sweet. Amongst them, I like to ask a customer where he is from. I feel that it helps to know the commonest foreigners that frequent the club and to invest a little time in learning a bit of their language. For example, in my club I notice more eastern europeans so I have learned how to say a few phrases in some of their language(s), such as 'welcome', 'thank you', 'cheers', etc. The response I get is undeniably positive - it shows them that I am interested in them and helps build rapport.
- If I cannot speak the language of a particular customer, I ask in simple language for them to teach me something! I try to be enthusiastic and engaging e.g. "You are Russian? Wow! Please teach me how to say 'cheers' so that we can make a toast!"
- I find many customers who struggle with my language often understand me better than they can speak it. If this is the case, I find it helps if I keep my sentences short, my language simple, slow down my speech (just a notch) and try to neutralise my accent. I will whisper in their ear often when I do this just to get closer to them. I particularly emphasise vowels and consonants where they should be. Raising my voice is totally unnecessary unless it is loud in the club, because it can come across as patronising.
- PATIENCE (a virtue in the SC!). If a customer struggles with my language, I remain patient and I let him finish talking - I never interrupt/finish sentences/rush them/get frustrated - they are trying! I smile, maintain eye contact, roll back my shoulders and straighten my spine to relax my body like I have all the time in the world (you can be surprised at how long you can make a 5 minute hustle seem if you give off the impression you ain't in a hurry - that makes a customer feel special like you value their effort to communicate).
- Body language - SO very important! I always try to keep my body language and facial expressions in check. This is great because it really allows me to exercise some real stripper skills in non-verbal communication. I make a point of observing their body language and their facial expression so that I can mirror them and I note the intonation of their voice so that I can respond appropriately. I may move in closer to them to hear them properly, so that they feel I am giving them my full attention. Sometimes a customer gets self conscious when they cannot communicate so if I don't understand what they are saying, I remove any puzzled expression from my face, smile and may place my hand gently on their arm. This puts them at ease. If I can give the customer the impression that our communication surpasses the verbal realm, it will enhance the feeling of intimacy between us which is a surefire winner.
- If there is a dancer at the club who speaks the customers language, utilise them! Consider buddying up with her to sell dances or asking her to help you translate some important things when necessary. I most recently employed the latter and tipped the dancer for her effort. It turned out to be a small expense because she helped me secure my VIP for the night!
- Do not hesitate to upsell to VIP or to keep it going for multiple hours for fear of lack of verbal communication. Conversely to some dancers, I find customers who say very little are the best. What I can't give in conversation I give in attention. Hugs, shoulder massages, dances, damn, even gazing into their eyes while throwing in the odd compliment to make them feel young again will do the trick. I just try to be genuine and have fun with it.
I hope this is useful and not a re-hash of something already on HH! Would anybody else care to chip in?




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I'm not saying that being a good talker is not necessary in this job (it is), but I do think sometimes it is easy to forget that we can be incredibly sexy and convincing without the one-liners that we think will nail us dances.


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