Sometimes playfair will remove a rating but it's rare.
Maybe try sending out a mass mail to get regs to call you, or remind them to give you five stars for calls they have made but haven't rated.
It sucks when you are given a low rating for no reason. I hope it will be removed.
If it's any consolation, a reasonable customer reading your feedback will see your are not to blame for the poor rating.




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Your evil cock tease next door....

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