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Thread: SM live support? -mini rant

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    Senior Member REDDBONE's Avatar
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    Thumbs up SM live support? -mini rant

    I'm I the only one who is very very impatient for support to write back? I've been waiting three days for support to just raise my rates and delete some photos so I can get back to camming. I wrote three people from support already! I mean I know I'm not the only one writing them but I think if they had live support for us models things would go soooooo much smoother! Ugh I'm just so anxious to get back to camming! I'm soooooo bored and I wanna show off my new website even if its not done but damn it 3 days is so looooooong. We should write a petition or something because live support sounds soo good right now!!! I am sooo aggravated right now... *signs*

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    God/dess kortneykay's Avatar
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    Default Re: SM live support? -mini rant

    It's faster if you message them from the site.




    Believe In Your Brand



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    Senior Member REDDBONE's Avatar
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    Default Re: SM live support? -mini rant

    Quote Originally Posted by kortneykay View Post
    It's faster if you message them from the site.
    I did ... twice all I got was one copy and paste message /:

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    God/dess justanothercamgirl's Avatar
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    Default Re: SM live support? -mini rant

    I messaged SM support to take down pictures twice.

    They said they would take them down twice.

    They never did.

    So even if you CAN get them to email you back that doesn't mean you'll make any progress with them. LOL!

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    Featured Member JoJoX's Avatar
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    Default Re: SM live support? -mini rant

    I personally never had an issue with SM support and they resolve my issues almost immediately even took down my unwanted pics next day... But when I do write them, I expect at least a 3 day window even though they reply faster...can you imagine how many contact them a day?

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    Default Re: SM live support? -mini rant

    patience

  9. #7
    God/dess justanothercamgirl's Avatar
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    Default Re: SM live support? -mini rant

    Quote Originally Posted by JoJoX View Post
    I personally never had an issue with SM support and they resolve my issues almost immediately even took down my unwanted pics next day... But when I do write them, I expect at least a 3 day window even though they reply faster...can you imagine how many contact them a day?
    You're luckier than me, bb! I tried it twice, they said they would do it twice and then I just couldn't be bothered go through the run around the third time.

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    Senior Member REDDBONE's Avatar
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    Default Re: SM live support? -mini rant

    Quote Originally Posted by justanothercamgirl View Post
    I messaged SM support to take down pictures twice.

    They said they would take them down twice.

    They never did.

    So even if you CAN get them to email you back that doesn't mean you'll make any progress with them. LOL!

    Yeaa I didn't email them about my pictures because I figured they wouldn't do it. I wrote them just to raise my rates usually Danielle handles my pictures quick but she never took this long, I even emailed Vanessa.. still nothing.

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    Senior Member REDDBONE's Avatar
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    Default Re: SM live support? -mini rant

    Quote Originally Posted by JoJoX View Post
    I personally never had an issue with SM support and they resolve my issues almost immediately even took down my unwanted pics next day... But when I do write them, I expect at least a 3 day window even though they reply faster...can you imagine how many contact them a day?
    Yeah I know i can imagine, that's why they should do live support because I'm pretty sure most of the emails they reseive is a from the same people spamming them for help and that could be the reason they don't get our email after the 5th or 6th page. I think it would be easier on there workers too instead of them going thru pages of mail why not just handle it live right then n there. That way they get less emails idk just a thought,

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    Senior Member REDDBONE's Avatar
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    Default Re: SM live support? -mini rant

    Quote Originally Posted by temptingmodel View Post
    patience
    They should ban that word from the dictionary. Lol

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