If you're not happy, I'd at least contact them & let them know..you should, at the very least, get replacements..I understand about the bust thing, I'm the same size, I can't stand it not looking great, you spent a lot of $, & time for that stuff
I would contact their customer service, if necessary speak to a supervisor, & tell them everything, & insist on getting satisfaction whether it's a replacement or your $ back
Wow, @ the shipping container, esp. for international..I was a power seller on Ebay, packaging/shipping is very important, very, customer service too.
ETA: If the above doesn't get you satisfaction, I would then file a Better Business Bureau report (bbb.org) since they're in the US/and or contact their state's Atty.General Office, & you can try if they have something similar in the UK..
IDK if they're the High Priestess of gowns, they messed up & need to make it right by you.

Bookmarks