Well, as a person that has a customer account on Streamate, I just endured this tonight when I attempted to go into regular free chat... None of the rooms would work for me, they just didn't load and gave me an error message and told me to contact support. So, thinking that if I was having this issue, others were having it as well, I contacted support... This is what happened... And I am second-guessing working Streamate ever again after seeing how they treat their PAYING customers! (Sorry if some of these overlap!)
1.
2.
3.
5.
6.
7.
8.
9.
10.
And examples of what was happening to me, so that I was not making it up:
1.
2.
They also deleted my entire customer account.
Now... Before anyone says that I shouldn't have had a customer account -- I have spent money on that account, I paid to watch several shows, etc. I was a paying customer and I enjoyed being a paying customer (All Gold Shows, but still). I was legitimately having an issue or else I would not have contacted customer service -- free chat for any model would not load for me, so I contacted them, as that's what the error told me to do. This is how I was treated. Just think... Whether or not I was a big spender or not, this is how they treated me... If this is how they are treating their customers, no wonder models on Streamate aren't making money. Maybe I'm overreacting, maybe I was too abrasive, but either way, I do feel this customer service is unacceptable and it says a lot for where our money is going -- obviously not to the customer service reps, hence being told that I was "No longer wanted as a customer" ... What fucking company says that shit? Sorry, I'm a little pissed, maybe I'm in the wrong. Please, other Streamate girls, enlighten me. I'm sorry if my conversation was less than compliant, I was pretty fucking pissed. Excuse my lack of etiquette...













Reply With Quote
Just because you have a problem AND are a paying customer doesnt mean you get to talk to people however you please in a state of inconvenience. IMO Cuss out the assholes running the site, not the poor reps





So this might the reason you were probably banned, as they did not specify for obvious reasons. Also returned all your money, so you can't even sue them.




Bookmarks